2011 KIA SORENTO Complaints

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE STARTED TO JERK AND LUNGE FORWARD. THE CONTACT MENTIONED THAT THE VEHICLE SHIFTED FROM DRIVE TO NEUTRAL INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 25,500.

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT WAS TRAVELING 35 MPH WHEN THE BRAKE WARNING LIGHT ILLUMINATED. THE CONTACT THEN PROCEEDED TO DEPRESS THE BRAKES BUT THE VEHICLE FAILED TO STOP PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 15,235.

AUTOMATIC TRANSMISSION, WENT TO SHIFT FROM DRIVE TO REVERSE AND WOULD NO GO INTO REVERSE OR PARK. HAS DONE THIS SEVERAL TIMES IN LAST TWO DAYS. THE ESC AND DBC LIGHTS WERE ON AND SHOULD NOT HAVE BEEN ON. I WENT ON A KIA FORUM AND THERE ARE MANY COMPLAINTS FOR THE SAME THING WITH CARS THAT HAVE EVEN LESS MILEAGE THAN MINE. *TR

WHEN TRYING TO STEP ON GAS VEHICLE SEEMS TO STRAIN. EXAMPLE, WHEN NEEDING TO GET IN LANE, MY CAR SEEMS NOT TO GET MUCH GAS WHICH I FEEL ESPECIALLY ON HIGHWAY, MAY CAUSE AN ACCIDENT. MY VEHICLE TEND TO RIDE QUITE ROUGH AS FAR AS WHEEL SUSPENSION. I HAVE HAD A WHEEL ALIGNMENT AND HAVE HAD THE VEHICLE CHECKED. I WAS TOLD NOTHING SEEMED TO BE WRONG WITH IT. I HAD THE 189.00 SERVICE DID ON MY CAR AS WELL. I CALLED THE RECALL CENTER AND I WAS TOLD NOTHING SHOWED FOR MY VEHICLE. MY VEHICLE IS NOT PERFORMING AS IT SHOULD. *TR

MY WIFE WAS DRIVING OUR 2011 KIA SORENTO FEB. 2012 (17,450 MILES) WHEN IT WENT "CLUNK" AND LOST POWER; THE ENGINE RAN AS NORMAL BUT NO/LITTLE POWER FROM TRANSMISSION. SHE WAS ON A DANGEROUS HIGHWAY AND DAMAGED THE CAR TRYING TO BACK UP TO A SAFER SPOT. SORENTO WAS TOWED, DEALER KEPT IT FOR THREE DAYS AND SAID THEY'D FIXED THE PROBLEM, BUT KIA SAID THE BODY DAMAGE WAS OUR PROBLEM. TODAY, APRIL 30, I WAS DRIVING WHEN IT WENT "CLUNK" - (APPROX 21,500 MILES AT 47 MPH) ENGINE RAN BUT NO/LITTLE POWER FROM TRANSMISSION; I PULLED OVER, SHUT THE IGNITION OFF AND RESTARTED AFTER A MINUTE OR SO - I AM HOME AND THE CAR IS GOING TO THE DEALER. THIS CAR SCARES ME - IF THIS HAPPENS IN OTHER CIRCUMSTANCES I SEE THE REAL POSSIBILITY OF A SERIOUS ACCIDENT. HOW DO I REPORT THIS PROBLEM? OTHER THAN TRADING IT (AND GIVING THE DANGER TO SOMEONE ELSE), WHAT ARE MY OPTIONS? THIS IS OUR SECOND DANGEROUS INCIDENT . . . I DON'T BELIEVE ANYONE AT KIA REALLY CARES. *JS

MY WIFE WAS DRIVING MY OUR 2011 KIA SORENTO AT AROUND 55 MPH ENTERING THE HIGHWAY WHEN SHE SUDDENLY LOST POWER. SHE TRIED TO USE BOTH THE BRAKES AND ACCELERATOR AND FOUND THAT NEITHER OF THEM WORKED. THE CAR SLOWED TO ABOUT 5-10MPH BEFORE EVENTUALLY STOPPING IN THE MIDDLE OF THE ROAD, AS SHE HAD BEEN UNABLE TO PULL THE CAR TO THE SIDE OF THE ROAD. AFTER SEVERAL MINUTES OF TRYING, SHE WAS EVENTUALLY ABLE TO GET THE CAR RESTARTED AND DRIVE THE REST OF THE WAY HOME. SHE DOES RECALL THAT THE DRIVER SIDE WINDOW APPEARED TO BE WORKING. THE CAR WAS BROUGHT TO THE DEALERSHIP IMMEDIATELY THE DAY AFTER THIS HAPPENED. HOWEVER, THEY WERE UNABLE TO REPRODUCE WHAT HAPPENED TO THE CAR. THEY DID UPDATE THE ELECTRONIC CONTROL MODULE SOFTWARE. WILL CONTINUE TO MONITOR SITUATION CLOSELY. *TR

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE STOPPED WITH THE BRAKE PEDAL DEPRESSED, THE CONTACT ATTEMPTED TO PLACE THE GEAR SHIFTER FROM DRIVE TO PARK BUT THE SHIFTER BECAME STUCK IN NEUTRAL. THE CONTACT SHUT THE VEHICLE OFF AND RESTARTED IT APPROXIMATELY THREE TIMES BEFORE BEING ABLE TO SHIFT INTO PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

AFTER USING BRAKES TO SLOW DOWN, ACCELERATOR HESITATES. NEED TO PUSH GAS PEDAL DOWN SEVERAL TIMES BEFORE ACCELERATING (IT BECOMES "DEAD"). HAS OCCURRED AT LEAST 6 TIMES IF NOT MORE. REPORTED IT TO DEALERSHIP TWICE AND THEY ATTRIBUTED IT TO THE FACT THAT IF YOU USE TWO FEET TO DRIVE (LEFT FOOT ON BRAKE - RIGHT ON GAS) AND IF THERE IS A CHANCE THAT LEFT FOOT MAY BE SLIGHTLY TOUCHING BRAKE PEDAL, THEN THE COMPUTER IS "CONFUSED". NOT AN ACCEPTABLE ANSWER. SOME PEOPLE DO DRIVE THIS WAY AND THIS SHOULD BE TAKEN INTO ACCOUNT. IT IS A SAFETY RISK AND A NEAR RISK ON A COUPLE INSTANCES. KIA NEEDS TO BE ACCOUNTABLE AND ADDRESS THIS SITUATION. *JS

THE INTERMEDIATE SHAFT MAY SUFFER FROM NOISE AND EXCESSIVE WEAR DUE TO A MISALIGNMENT OF THE INTERMEDIATE SHAFT WITH THE RIGHT SIDE OUTPUT GEAR. CONTINUING TO DRIVE THE VEHICLE IN THIS CONDITION LEADS TO THE DEVELOPMENT OF A WHIRRING/WHINING NOISE AND CAN EVENTUALLY CAUSE DAMAGE TO THE AUTOMATIC TRANSMISSION. I AM GETTING THE SAME BUT THE KIA DEALERS ARE TELLING ME THAT THERE IS NOT A RECALL ON MY VEHICLE AS MINE IS AN AWD. WHEN STARTING OUT A HESITATION IS FELT WHEN PUTTING IN DRIVE AND WHEN GOING DOWN THE HIGHWAY A WHIRRING NOISE IS HEARD AND IT FEELS LIKE A VIBRATION IS COMING FROM THE CENTER OF THE CAR. *JS

MY SORENTO WILL HESITATE TO MOVE WHEN THE ACCELERATOR IS PRESSED AND THEN SUDDENLY LURCH FORWARD WITH FULL ACCELERATION FOR A BRIEF TIME. THIS IS AN ERRATIC PROBLEM. DEALERS RESPONSE IS TO WAIT UNTIL IT BECOME CONSISTENT -- MY RESPONSE, I MAY BE DEAD BEFORE THAT TIME. CUSTOMER SERVICE RESPONSE IS DRIVER ERROR. MY RESPONSE IS THAT I HAVE DRIVEN FOR DECADES MANY DIFFERENT MODEL AND AGE VEHICLES AND HAVE LOGGED IN APPX 2 MILLION SAFE MILES. MY EXPERIENCE WITH THE KIA IS MY FIRST PROBLEM WITH SUCH AN ISSUE. KIA DENIES ANY PROBLEM WITH THE SUDDEN ACCELERATION ISSUE, HOWEVER A GOOGLE SEARCH TURNS UP NUMEROUS SIMILAR ISSUES. I HAVE NOTED THAT THIS PROBLEM HAS OCCURRED ONLY WHEN MAKING LEFT HAND TURNS SO FAR. *JS