2003 KIA SORENTO Complaints

View complaints related to 2003 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 300 complaints submitted for the 2003 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2003 KIA SORENTO
    - BARLETT, IL

    TL* THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT STATED THAT THE SMELL OF FUEL WAS EMITTED INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THEY CONFIRMED A FUEL LEAK FROM THE FUELTANK. THE MANUFACTURER WAS CONTACTED, BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 102,500 AND THE CURRENT MILEAGE WAS 102,700.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 KIA SORENTO
    - SANTA CLARA, CA

    CRANKSHAFT BOLT WAS REPLACED AFTER RECALL IN 2007. CRANKSHAFT SENSOR WAS REPLACED IN APRIL 2011 AFTER MALFUNCTIONING AND CAUSING CAR TO STALL OUT AT ANYTIME, INCLUDING WHILE DOING 65 ON THE FREEWAY. WHILE DRIVING A FEW DAYS BACK, SUDDEN LOSS OF POWER STEERING AND BRAKE AND BATTERY LIGHTS CAME ON. HAD CAR TOWED TO DEALERSHIP WHERE WE WERE TOLD THAT THE BOLT, WHICH HAD BEEN REPLACED PER THE RECALL, HAD BROKEN, BUT THE WARRANTY ON THE REPLACED BOLT IS ONLY 1 YEAR. NOW REPAIR ON THIS WILL COST OVER $300 AND NEW BOLT WILL STILL ONLY BE WARRANTIED FOR ONE YEAR. SO THIS SAME PROBLEM WITH THIS FAULTY PART COULD CONTINUE, BUT THE PART IS ONLY UNDER WARRANTY FOR ONE YEAR. *TR

    Source: NHTSA WEB SITE
  • 2003 KIA SORENTO
    - PONTE VEDRA BEACH, FL

    I HAVE A 2003 KIA SORENTO..CRANKSHAFT PULLEY BOLT BROKE, STEERING WENT OUT, BELTS AND BOLT FELL OFF AND AIR STOPPED WORKING. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME IN THE PAST 6 MONTHS. THE RESULT OF THIS PROBLEMS CAUSED ME TO BUY A NEW SENOR THAT WAS $400. AFTER LOOKING ON THE INTERNET, IT SEEMS AS THOUGH HUNDREDS AND MAYBE THOUSANDS OF PEOPLE ARE HAVING A PROBLEM WITH THIS AND IT NEEDS TO BE RECALLED. I WAS ON A MAJOR HIGHWAY WHEN MY STEERING WENT OUT AND I COULD BARELY TURN THE CAR BECAUSE THE STEERING HAD LOCKED. THIS IS EXTREMELY DANGEROUS AND COULD POTENTIALLY INJURE SOMEONE OR OTHERS AROUND THEM..PLEASE INVESTIGATE THIS CASE. *TR

    Source: NHTSA WEB SITE
  • 2003 KIA SORENTO
    - YREKA, CA

    TL* THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT WAS DRIVING 5 MPH AND ATTEMPTING A TURN WHEN THE STEERING WHEEL FAILED AND WOULD NOT RESPOND TO THE DIRECTION IT WAS TURNED. THE STEERING WHEEL WOULD ONLY SPIN IN A CIRCLE DURING THE FAILURE. THE VEHICLE WAS PLACED IN REVERSE AND ALLOWED TO DRIFT INTO THE PREFERRED PARKING SPACE. THE VEHICLE WAS DIAGNOSED BY A PRIVATE MECHANIC WHO ADVISED THAT THE U JOINT WAS LOOSE ON THE STEERING SHAFT. THE MANUFACTURER WAS CONTACTED, BUT THE VEHICLE WAS NOT TAKEN TO THE DEALER OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 93,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 KIA SORENTO
    - FALCON, CO

    WHILE DRIVING OUR 2003 KIA SORENTO WE HEARD A LOUD CLUNK AND BANG. PULLED THE VEHICLE OVER AND FOUND THE CRANKSHAFT PULLEY LAYING AT THE BOTTOM OF THE ENGINE COMPARTMENT. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE FIRST WAS IN JUNE OF 2010 WITH 78,560 MILES. THE DEALER REPLACED THE BROKEN BOLT. (PART NUMBER 23127 39801QQK) THIS IS WHAT CAUSED THE FAILURE. WHEN THE BOLT FAILED IT CAUSED THE FOLLOWING ADDITIONAL DAMAGE, TIMING BELT, SENSOR CRANK ANGLE, BLADE SENSING CRANK. THE TOTAL BILL CAME TO 1197 FOR A BOLT FAILING. THE BOLT FAILED AGAIN 14 MONTHS LATER ON AUGUST 8TH 2011. SAME EXACT PROBLEM THAT OCCURRED THE FIRST TIME. THE CAR IS CURRENTLY IN THE SHOP AND I'M FIGHTING WITH THE DEALER NOW TO REPAIR IT UNDER WARRANTY. I'VE DONE SOME RESEARCH ON THIS AND THIS IS BECOMING A GROWING ISSUE WITH THE SORENTOS. IF YOU OWN ONE HAVE THE BOLT ON INSPECTED DURING EVERY OIL CHANGE. IF THE BOLT SEEMS LOOSE HAVE IT CHECKED OUT IMMEDIATELY. IT COULD SAVE YOU THOUSANDS. *TR

    Source: NHTSA WEB SITE
  • 2003 KIA SORENTO
    - CRANSTON, RI

    MY CAR BROKE DOWN WHILE DRIVING.....MY MECHANIC ADVISED ME THAT THE PULLEY BROKE OFF & I NEEDED TO TAKE IT TO THE DEALER... THE DEALER ADVISED, IT WILL COST ME ALMOST $5000...I CALLED KIA CORPORATE & WITH MY VIN#, THEY FOUND THAT IT WAS RECALLED IN 2007 & FIXED IT & CAN NOT BE FIXED AGAIN.... MY QUESTION HERE IS, IF IT WAS DEFECTIVE PART & BROKE AGAIN, HOW CAN THIS BE MY FAULT? I HAVE NO CAR NOW TO USE, I CAN NOT AFFORD TO GET IT FIXED, I STILL OWE MORE THAN $5000 ON THE CAR....THE CAR IS NOT WORTH $5000.. I TRIED TO RENT A CAR FOR A WEEK TO SEE WHAT COULD BE DONE, THAT WILL COST OVER $400.... I AM DESPERATE FOR YOUR HELP!! THANK YOU SO MUCH!! *KB

    Source: NHTSA WEB SITE
  • 2003 KIA SORENTO
    - JACKSONVILLE, NC

    TL* THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT STATED THAT WHILE REFUELING, FUEL BEGAN TO SPILL OUT FROM THE FUEL FILLER NECK. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS REFUELED. THE FUEL LIGHT ALSO BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FUEL CAP WAS REPLACED; YET, THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN BACK TO AN AUTHORIZED DEALER WHERE THE FUEL LIGHT WAS RESET; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 145,000. UPDATED 08/11/11*LJ UPDATED 08/12/11*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 KIA SORENTO
    - STATON ISLAND, NY

    TL*THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 TO 20 MPH WHEN THE VEHICLE WOULD SUDDENLY STALL. THE VEHICLE WAS TOWED ON A FEW OCCASIONS AND OTHER TIMES HE WAS ABLE TO RESTART IT ON ITS OWN. THE VEHICLE WAS INSPECTED BY A INDEPENDENT MECHANIC AND THEY ADVISED HIM THAT IT WAS THE FUEL PUMP. THE VEHICLE WAS REPAIRED FOR THE FUEL PUMP. ON ANOTHER OCCASION IT WAS TOWED AGAIN AND THEY ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 79,400.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 KIA SORENTO
    - SUNRISE, FL

    APPROXIMATELY 6 MONTHS AGO, I NOTICED THAT I CANNOT FILL UP MY FUEL TANK IN MY 2003 KIA SORENTO WITHOUT THE FUEL BACKING UP AND KICKING BACK OUT THE TANK. I HAVE TO FILL THE TANK VERY SLOWLY AND IT TAKES A LONG TIME. IT JUST STARTED TO OCCUR ONE DAY AND HAPPENS EVERY TIME I REFILL. *TR

    Source: NHTSA WEB SITE
  • 2003 KIA SORENTO
    - EDGEWATER, FL

    I HAVE A 2003 KIA SORENTO,BOUGHT IN JANUARY,2003. DURING THE SUMMER OF 2009 I FOUND EVERYTIME I FILLED THE GAS TANK,FUEL WOULD "BLOW-BACK" AT FIRST I COULD SOMETIME REMOVE THE NOZZLE AND RE-START THE FILL AND IT WOULD STOP. I ALSO I HAD TO DELIVER THE GAS VERY SLOWLY. SINCE LAST YEAR I FIND I CAN NEVER FILL WITHOUT "BLOW-BACK" AND IT SEEMS I MUST LISTEN FOR THE RUSH OF FUEL TO SPIT BACK. I USUALLY FIND I AM COVERED WITH FUEL AND THE PAINT ON THE REAR PANEL IS BEGINNING TO SHOW DAMAGE FROM THE FUEL. I HAVE NOT BEEN TO THE DEALER AS JUST AS THIS PROBLEM BEGAN, THE KIA DEALER IN DAYTONA BEACH CLOSED. *TR

    Source: NHTSA WEB SITE