2014 KIA SORENTO Complaints
View complaints related to 2014 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 910 complaints submitted for the 2014 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 KIA SORENTO- Smyrna, DE
The contact owns a 2014 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 KIA SORENTO- SAINT CLOUD, FL
Kia Dealers has diagnosed that vehicle has had a Catastrophic Engine Failure Was driving and vehicle just died almost got rear ended etc.... due to engine failure never received notices of this engine issue Start reading and it states at any giving time engine can seize At this point Kia dealer give me the round around there is a recall for engine failure it was checked by Kia dealer know no one can give me an straight answer and I need at least a rental vehicle until this gets solve and they don't want to honor that But they were real quick to call me to charge me $205 dollars for full diagnostic of vehicle
Source: NHTSA WEB SITE -
2014 KIA SORENTO- Holloman Afb, NM
We have not had an incident BUT we were notified of this recall in Nov of 2023 and now as of March 2024 there is still no fix. If my car could “combust” at any moment why is it taking so long to come up with a fix? Doesn’t seem very safe….. Again, we have had no accidents but this is the only place I could find to fill out a complaint.
Source: NHTSA WEB SITE -
2014 KIA SORENTO- HUNTSVILLE, AL
Engine failed on the road. Lost acceleration. Had it in dealer for knocking and loss of acceleration but found nothing. Dealer said drive until failure or warning lights. One Week later it failed on the freeway. Now dealer says blow bearing bolt/rod and engine will be $16,000 to replace. We have only ever serviced this car at Dealers and bought it new. Dealer says Engine is not covered but read this is a KNOWN issue with the engines.
Source: NHTSA WEB SITE -
2014 KIA SORENTO- Las Vegas , NV
While driving on the highway, I noticed my temperature gauge went all the way to hot, but then it went back to the middle. It did this 2 or 3 times before I reached my destination. On the way home, it did this, again. Except, the gauge went up to hot and stayed there when I was about 3 miles from home. Once the engine cooked, I checked for coolant and realized it was empty - as was my oil (even though I had an oil change in October). I refilled the oil and coolant only to have the coolant run out from the bottom of the engine. I took the car to a radiator repair shop and was told the from head gasket had blown. He said I would need a new engine. A second opinion yielded the same answer. The engine light never came on and the car never overheated. The car has approximately 116,000 miles.
Source: NHTSA WEB SITE -
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2014 KIA SORENTO- Mastic Beach, NY
The contact owns a 2014 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While the contact's wife was driving at an undisclosed speed, the steering wheel independently turned to the left. The brakes failed to operate as needed. The vehicle slowly stalled and rolled to the shoulder of the road. The message that no key fob was detected was displayed, and the engine seized. The contact replaced the battery in the key fob. The contact started the vehicle. However, when the contact shifted the gear shifter into drive, the steering wheel independently turned to the left again with unknown warning light illuminated. The engine seized again. The vehicle was towed to the dealer; however, the vehicle was not diagnosed. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 KIA SORENTO- Victoria, TX
The contact’s girlfriend owns a 2014 Kia Sorento. The contact stated while driving 70 MPH, the engine overheated. The contact pulled over and checked the vehicle. The coolant reservoir was low on coolant, the engine oil level was low, and there were metal shavings in the oil. The check engine warning light was illuminated. The vehicle was towed to the residence. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 77,842.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 KIA SORENTO- knoxville, TN
Car started overheating and was using excessive amounts of oil. When trying to run my heat the smell of the coolant was coming into the cabin in which myself and my children could have inhaled it. I took it to my local Kia dealership and was informed after diagnostics that it was leaking both oil and coolant from the same spot, the head gasket is leaking, and the cylinder head bolts are stripped. In all a whole engine replacement will need to be done on 3.3 V6 GDI Lambda Il
Source: NHTSA WEB SITE -
2014 KIA SORENTO- Brandon, FL
My car shows that it is running hot but there is no leaks. I took my car to the mechanic and changed the radiator and the thermostat thinking that was the problem get my car back and my car is still running hot so I take it back to the mechanic and he inspects my engine again and that's when he tells me that the screws in my engine are not tight like they are supposed to be and that at some point there was a recall for my car due to the engine over heating I tried calling kia and they weren't any help
Source: NHTSA WEB SITE -
2014 KIA SORENTO- Breinigsville, PA
The contact owns a 2014 Kia Sorento. The contact stated that while his wife was driving at approximately 65 MPH, the vehicle stalled. The contact stated that his wife was not aware of any warning lights being illuminated. The driver was able to coast the vehicle off the highway. The driver attempted to restart the vehicle, but the vehicle failed to start. The contact had the vehicle towed to a local dealer who diagnosed the vehicle and stated that there was no oil in the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 112,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE