2015 KIA SORENTO Complaints

Paint on ridge above driver side window began delaminating and completely eroded over a day. This happened while the car was parked without any rain or other impact.

Check engine light started coming on at about 39,000. miles took to local mechanic who preformed lots of repairs and called Kia for information concerning engine issue. Received notice of recall from Kia on the HECU -instructing me to park truck away from home due to fire. Check engine light back on again at 41,000 miles, took to dealership where they replaced the HECU and fuel pump and fuel lines. Picked up truck and noticed when braking the truck shook all over and seem to almost stall when taking off. Check engine was back on and the alert of the system telling me I had an engine failure. Took truck back next day, again repairs of the PVB valve was done. Someone drove the truck of 180 miles on a check engine light and unplugged the battery. Got truck back and within 10 minutes the check engine light was back on and the system telling me engine failure and truck was unsafe to drive. Truck now at another Kia dealership, after many conversation with Kia the representative instructed me to tell the dealership where the truck was that the truck had a recall (supposedly) fixed. Called the dealership now tells me there is no fix for the HECU issue and they can not tell me the truck is safe to drive. I have not had the truck for now 4 months and Kia doesn't know how to fix it. I have filed 4 cases against Kia, they have not offered me a rental car or loaner and they do not have any expected date for me to get the truck back. I have files but it won't let me upload them for the receipts/ information from Kia

Rear Coupler parts. Yes it is available for inspection on request. My safety was put at risk, #1 the rear wheels lock when turning, and makes a horrendous noise whilst turning. I live in a snowy state so this is very dangerous to have wheels lock up and have tires shredded. This is my third set of wheels as we just figured out the issue (coupler) this could cause accidents and hurt/injure/cause serious bodily harm to others. I have tried reaching out to the dealership but they said it is out of warranty and the dealership gave an outrageous quote. They have not inspected it but it has been reported to them. The vehicle has been inspected by a mechanic and confirmed it is the coupler, while steering and shredding the tires. There were no lights or warning signals, it just happened while turning.

After review by local body shops, the paint/primer on the body of our Kia has been flaking off. This is s known issue by Kia for multiple years with multiple examples of various Kia vehicles with various color types. This is a concern as over time the raw metal will deteriorate, rust and cause further structural issues. The problem has been reviewed both by the manufacturer as well as multiple independent body shops as mentioned above. There were no warnings on the vehicle. The paint started to show cracks and then continuously started to chip and flake off the vehicle which is continues to do today.

Turned the steering wheel to the right, and the airbag warning light came on. It’s a safety issue that needs to be addressed. If I’m ever in an accident will it deploy? This is ridiculous. Waiting to get an appointment with the dealership.

Car suddenly had a knocking sound, check engine light came on and as I was driving, the car loss power suddenly died and woudn't start back up. Mechanic diagnosed that head bolts came loose and damaged engine. Has been at mechanic since 11/27 with the engine being rebuilt. Aprox cost at $7,600.

While on the freeway, the engine started making a loud knocking sound and the car was losing power. No check engine light or other warning lights were illuminated. I exited, parked and later towed the car back to the Kia dealership and they said I needed a block (engine) replacement at a cost of over $10,000. I have performed all routine maintenance on this car at the dealership, so this is unacceptable. Luckily I was able to exit the freeway and was not in an accident because of this failure. My car had approximately 109,000 miles on it.

Sudden engine failure. Upon inspecting the vehicle Kia mechanic concluded engine failure is due to rod bearing wear, which isn't part of the engine failure recall. Thus customer is responsible for all expense in full.

The contact's mother owns a 2015 Kia Sorento. The contact stated that the vehicle was experiencing an abnormal oil consumption. The contact stated that the vehicle consumed three quarts of oil after driving 367 miles. There was no warning light illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the vehicle could be experiencing an internal oil leak. The vehicle was then taken to the dealer, where an oil consumption test was performed. The dealer informed the contact to come back after 300 miles. Additionally, the contact stated that the air bag warning light was illuminated, and the front passenger's side seat belt pretensioner failed to operate as intended. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 96,000.

I am unable to open the right rear door of my 2015 Kia Sorento from the outside. The child safety lock is engaged and thus I am unable to open that door from the inside. All other doors work correctly. This information has been confirmed by a Kia dealer service department.