2019 KIA SORENTO Complaints

We have received the security update for the ignition system over a year ago for the recall. Even with this recall fix our vehicle was still stolen, so this solution clearly didn't work.

I started burning oil faster than my oil changes were due. One of the techs told me he had seen far too many Kias with this known issue. My Checked engine light came on a couple months after. When I took it in the shop they ran a compression test and advised that the engine was on its way out and stated they would recommend replacing the engine due to oil consumption and low engine compression. I am the 2nd owner to this vehicle and have maintained all the maintenance on it. Its crazy that I still have 3 more years paying for it at 148,000. As many complaints as there are online for this vehicle Kia should definitely be looking into it. At least up the warranty mileage. I drive my kids with this vehicle and feel at any minute its just going to give out on the highway.

I have a 2019 Kia Sorento which I bought new and changed the oil every 5-8k miles. I was told this was fine with newer vehicles that use synthetic oil. I started having issues with my car burning oil really fast around 60-70k miles. The oil would be dark and low without any warning light, well before my window sticker indicated I should need service. The shop where I take my car warned me this was happening with Kia engines. They also shared with my that my dashboard light was not coming on because it had not been "re set." I have always had a problem with the oil light coming on when I don't need oil and it not coming on when I do. I had my oil changed and was back after 3k miles because my engine was dry. A week later I stopped for gas on my way home from work at 1am, and its a good thing I checked my oil because it was dry. I have young children I drive around town daily. This is terrifying for me- not knowing if my engine could blow up any time, without warning. So I took my car to Kia where they started an oil consumption test. Which was time consuming and stressful to deal with. I have a maintenance gap that took place during Covid. Likely because my father in law changed my oil. I am hoping we can get receipts for this or apparently I am screwed, but this was 3 years ago! :( On top of it, the back of my white car is now grey because of all of the oil I am burning. Which explains the awful smell that fills my home when I open the garage door with my car running. That really can't be good. This has been a nightmare and its only the beginning for me. Kia needs to step up and take responsibility for their faulty engines. Stop making it so complicated for customers to get the quality service they deserve. I should not be fighting for them to fix an issue that has come highly complained about.

We were driving home Saturday and our 2019 Kia Sorento EX V6, 3.3L engine with 24000 miles, just stopped running. We got the car pulled over and noticed smoke coming out of the hood. The tow truck towed it to the dealership: seized engine. We are the second owners of this vehicle, we purchased it from a Honda dealership 20K miles on it and have not had one moment's trouble with it until this happened. We have had regular maintenance done, etc. So now I have a vehicle that I owe several thousands of dollars on that is completely useless.

Vehicle has frequent oil consumption issues. It’s burning oil way too fast and causing a potential issue with the engine. According to the staff at the car shop, there is no way to fix it. You have to just kind of deal with it. It seems to be a defect that has not been addressed and is only for first owners. Bought my vehicle from a dealership and apparently this isn’t covered. This is a Lemon and it’s clearly unknown issue based on the workers at the car shop that have not been addressed and is causing an issue with my engine.

I am reporting a recurring defect with my 2019 Kia Sorento’s front axle assembly, which has failed multiple times despite repeated replacements. The vehicle was serviced at Ron Tonkin Kia, where the front axle assembly was replaced three times due to leaks: •January 2022 – First replacement •November 2022 – Second replacement •March 2023 – Third replacement The issue is happening again, indicating a persistent defect. Each time, the axle assembly has been replaced under warranty, but the problem continues to recur, raising concerns about long-term safety and reliability. I am concerned about the potential risk of axle failure while driving, which could lead to loss of vehicle control or other safety hazards. I am requesting an investigation into whether this issue is widespread and whether Kia should be required to address it through a recall or permanent fix.

I am the owner of the aforementioned KIA Sorento EX SUV which I leased when new from TASCA KIA then purchased at the end of my lease. It should be noted that my new address is [XXX] as I moved from the Coventry address on May 26, 2023. I religiously have my oil changed (have all receipts since 2019) at the manufacturers recommendation. At around 55,000 miles I started noticed wet spots on the driveway below the engine and was not sure if it was anti-freeze or oil. As the mileage on my vehicle increased over time I noticed the spots on the driveway getting bigger. A fellow KIA owner who incidently owned a 2019 Sorento Platinum with a V-6 like mine stated that they developed a sizeable oil leak in their vehicle at around 50K miles. My vehicle had close to 74K miles and I noticed that my oil level was dipping down. On December 9, 2024, I drove my vehicle over to KIA of Attleboro, MA and after a mechanics inspection it was determined that was engine was in fact leaking oil from both the filter housing which is plastic and also from the area where the wiring harness connects to the oil pan that indicates low oil pressure which never notified of low oil. On December 10, 2024, I brought my KIA Sorento back to the same dealership in Massachusetts where the oil leaks were repaired at a cost of $912.43. I subsequently went on the web and discovered that this was a growing problem with this year and model KIA along with other years with some owners seizing their motors. I never received a notice from KIA notifying me of this potential issue which I believe is larger than being reported and should inspired NHTSA to force KIA USA to send out a notice to all affected KIA owners and fix this problem at no cost to the consumer. Putting this money out unexpectedly just before Christmas was painful. I would like to be compensated for this expense which is a defect. Thank you. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This Type of vehicle has a Recall for Oil Pressure Sensor Switch. I Contact Dealer prior my Warranty Covers. But they keep denying the Repairs. Saying tis types of works its not cover on this Warranty. This Vehicle its a Recall for this Oil Pressure Sensor Switch. The Dealer Kia Dont Want to work with the Client other than offering you. A Trade for a new Vehicle Not A Good Bussiness from Kia. Very Dissapointed

The contact owns a 2019 Kia Sorento. The contact stated while driving 75-80 MPH, there was oil leaking from the vehicle. The contact also noticed that there was oil on the garage floor. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 22V202000 (Engine and Engine Cooling). The vehicle was taken to an independent mechanic, who determined that the oil pan needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 101,011.

There is delamination of the snow pearl white paint. It has been reported and noted at the Kia dealership. Starting on the hood and passenger driver side door. It is literally falling off after a bubble formed under the paint. Kia has pictures of this