2011 KIA SORENTO Complaints

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 5 MPH. THE VEHICLE WAS JUMP STARTED THE FOLLOWING DAY AND TAKEN TO AN AUTHORIZED DEALER. THE THROTTLE WAS REPLACED. THE FAILURE HAD SINCE RECURRED ON AN INTERMITTENT BASIS WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT ALSO STATED THAT THE ALARM SYSTEM WOULD INADVERTENTLY SOUND. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD EXPERIENCE DIFFICULTY STARTING. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY WERE UNABLE TO DIAGNOSE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 8,990.

I HAVE HAD PROBLEMS WITH THE "PUSH TO START" FAILING IN OCT. '10, THAT WAS FIXED. DEC. 12, 2011 AM I COULD NOT START MY CAR. THE PUSH TO START DID NOTHING. AFTER TRYING VARIOUS OPTIONS FOR 15 MIN I TRIED AGAIN AND THE CAR STARTED WITH THE PUSH BUTTON AND BRAKE APPLIED. I CALLED KIA TO REPORT IT AND HAD THE DEALERSHIP CHECK IT OUT THAT MORNING, THEY FOUND NO ERROR CODES. I STARTED MANY MORE TIME WITH NO INCIDENT UNTIL THE NEXT PROBLEM. DEC. 14, 2011AM, AGAIN I TRIED TO START THE CAR AND NOTHING HAPPENED. I COULD HERE A SMALL "TIC" AS I PRESSED THE START BUTTON. I REMOVED MY PHONE AND EZ PASS FROM THE AREA AS SUGGESTED BY THE DEALER, NOTHING. I GOT A DIFFERENT FOB FROM INSIDE THE HOUSE, NOTHING. I STEPPED OUT OF THE CAR, STANDING NEXT TO IT AND THE CAR STARTED BY ITSELF, NO ONE PRESSING THE BUTTON. THIS IS SUPPOSE TO BE IMPOSSIBLE AS YOU MUST PRESS THE BRAKE AND BUTTON FOR THE CAR TO START. NO ONE WAS IN THE SEAT AND THE KEY WAS IN MY POCKET BY THE OPEN CAR DOOR. *TR

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT WAS DRIVING APPROXIMATELY 60-70 MPH WHEN THE STEERING BEGAN TO VEER FROM LEFT TO RIGHT ABNORMALLY. THE CONTACT HAD TO HOLD THE WHEEL WITH BOTH HANDS IN ORDER TO MAINTAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT AFTER DRIVING 2 MPH OVER A DITCH, THE VEHICLE FAILED TO ACCELERATE PROPERLY. THE CONTACT ALSO STATED PRIOR TO THE FAILURE THE TRANSMISSION WAS REPLACED BY THE DEALER. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO ADDRESS THE CURRENT FAILURE. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 14,980.

I HAVE A 2011 KIA SORENTO. AFTER ABOUT 6 MONTHS OF OWNING THE VEHICLE MY DRIVER SIDE WINDOW RANDOMLY WOULD STICK WITH THE WINDOW DOWN OR NOT GO DOWN AT ALL. I TOOK IT TO THE KIA STORE EAST IN LOUISVILLE KY AND EACH TIME THEY WOULD SAY "WE COULDN'T FIND ANY PROBLEMS". AFTER THE THIRD TIME (JULY 2011) THEY DECIDE TO REPLACE THE SWITCH. WORKED ABOUT 6 MONTHS. THE PROBLEM HAS STARTED AGAIN. MY HUSBAND TOOK IT IN AND THEY LOOKED AT IT AND NOW SAYS THE MOTOR IS GETTING HOT AND IS PROBABLY DUE TO MY TINT. THE PASSENGER SIDE WINDOW HAS THE SAME TINT ON IT. WHICH WAS MATCHED TO THE MANUFACTURER TINT ON THE BACK WINDOWS. THEY SAY THEY HAVE TO CALL THE NATIONAL TECH SUPPORT TO SEE IF THERE HAS BEEN ANY PROBLEMS IN THE PAST. I HAVE FOUND SEVERAL. I FEEL A LITTLE DISCRIMINATED AGAINST BECAUSE THEY WOULD NOT LOOK DEEPER INTO THE PROBLEM WHEN I CAME IN BUT DID WHEN MY HUSBAND TOOK IT. *TR

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE VEHICLE SUDDENLY ACCELERATED UPON RESTARTING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON SEVERAL OCCASIONS AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT COULD NOT OFFER ANY ASSISTANCE WITHOUT HAVING A DIAGNOSED FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 22,000.

MY 2011 KIA SORENTO 2.4 L W/ AUTO TRANNY FWD WAS FIXED ON RECALL ALMOST TWO MONTHS AGO.AFTER DRIVING 26 DAYS I HAD BAD ACCIDENT. FROM MY HOUSE TO WORK I STOPPED AT MCDONALD REST. TO BUY BREAKFAST. I GOT ON, STARTED MY VEHICLE, STEP ON MY BRAKES TO ENGAGE IN REVERSE, THE VEHICLE START SHAKING, REVERSED, SPAN 360 DEGREES, HIT THE RAILINGS AND RAMP OF THE RESTAURANT AND DRIVE FORWARD IN THE MIDDLE OF THE PARKING LOT. IT STOP BECAUSE THE TWO CONTROL ARM/AXLES WERE DAMAGED. I WAS SHAKEN AND IT WAS HARD TO REMEMBER WHAT REALLY HAPPENED WHAT I EXPLAINED WAS THE SAME AS WHAT THE WITNESS SAW WHILE LINING UP ON THE DRIVE THRU TO ORDER HER BREAKFAST. THE WITNESS CAME OVER AND HELPED ME. THE DAMAGED WAS SO EXPENSIVE THAT I HAVE TO FIX THE DAMAGE THRU MY INSURANCE. I HAD THE VEHICLE FIXED BY RELIABLE SHOP NOT BY KIA DEALERSHIP IN ORDER FOR ME TO VERIFY IF THE ACCIDENT WAS THE CAUSE OF THE RECALL REPAIR. I ALMOST FORGOT THAT ON THE EARLY MORNING BEFORE THE ACCIDENT THE VEHICLE REVERSED FROM MY GARAGE @ UNREASONABLE SPEED THAT I HAVE TO CONTROL BY APPLYING THE BRAKES. THE VEHICLE IS DRIVABLE AND I AM STILL WAITING FOR SOME PARTS FROM KIA. DO I HAVE TO NOTIFY KIA WHAT HAPPENED OR WAIT UNTIL THE PROBLEM HAPPEN AGAIN. WHAT IS YOUR ADVISE. AS OF NOW I AM DRIVING THE VEHICLE AND I HAVE PHOBIA EVERYTIME I BACK UP, AT LEAST I AM AWARE WHAT HAPPENED. THANK YOU *TR

UPDATE TO COMPLAINT OF 6-2-2010: SINCE MY ORIGINAL FILING, I HAVE HAD A TOTAL OF 5 ALIGNMENTS, 1 STEERING WHEEL STRAIGHTENING, 1 TIGHTENING OF ALIGNMENT SPECS, A FRONT TIRE SWITCH; ALSO 4 NEW TIRES WITH SPIN BALANCE WERE PUT ON THE SUV BY KIA. I HAVE GIVEN UP ON KIA BEING ABLE TO CORRECT THE SUV DRIFTING TO THE RIGHT. THE NEW TIRES DID HELP SOMEWHAT, BUT MOSTLY THEY GAVE IT A BETTER RIDE. TOOK SORENTO IN ON TRANSMISSION RECALL FIX MAY 2011; SEVERAL DAYS LATER THE SUV WOULDN'T SHIFT INTO GEAR AND HAD TO BE TOWED BACK TO DEALER. BRAND NEW TRANSMISSION WAS INSTALLED, AND SUV RUNS BETTER THAN EVER. THE INITIAL PURCHASE OF THIS VEHICLE WAS REALLY A CHALLENGE, BUT THE SORENTO HAS TURNED OUT TO BE A GREAT VEHICLE AND I AM VERY SATISFIED WITH THE DRIVING AND HANDLING. I HAVE HAULED AT LEAST 1,000 POUNDS IN THE BACK AT ONE TIME WITH NO TROUBLE; THIS SUV IS A WORKHORSE. *TR

THE TRANSMISSION WILL NOT SHIFT FROM DRIVE TO REVERSE/PARK AT INTERMITTENT TIMES. THE VEHICLE MUST BE PUT INTO NEUTRAL, TURNED OFF, AND RESTARTED IN ORDER TO SHIFT INTO PARK/REVERSE. THIS HAS OCCURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE NEAREST KIA DEALER. THE SERVICE TEAM STATED THAT THEY COULD NOT RECREATE THE PROBLEM AND DID NOTHING TO CORRECT THE ERROR. *TR

THE DRIVER SIDE WINDOW MALFUNCTIONED IN THE DOWN POSITION. IT WILL NOT ROLL UP OR DOWN. THE FUSE WAS CHECKED AND APPEARS TO BE OK. ALL OTHER WINDOWS FUNCTION PROPERLY. *TR