2011 KIA SORENTO Complaints

View complaints related to 2011 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,440 complaints submitted for the 2011 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 KIA SORENTO
    - MARGATE , FL

    TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE WOULD PULL TO THE RIGHT ABNORMALLY WHEN DRIVING AT ANY SPEED OVER 10 MPH. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE WHERE THE INTERMEDIATE SHAFT WAS REPLACED TWICE YET FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE MANUFACTURER WAS CONTACTED WHO ADVISED THAT THERE WAS NOTHING MORE THEY COULD DO IN ATTEMPTING TO CORRECT THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 12,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 KIA SORENTO
    - KANSAS CITY, MO

    DRIVING APPROX 35 MPH, THERE WAS A LOUD POP AND NOISE THEN THE CAR STARTED GRINDING AND TRANSMISSION LOCKED UP. NO GEARS, CAR LOCKED UP AND CAME TO A HALT. COULD NOT GO BACKWARD OR FORWARD WHEN PUT INTO GEAR, JUST HAD A LOUD GRINDING SOUND. SOUND WAS SO LOUD I THOUGHT THE TRANSMISSION HAD FALLEN OUT. BEFORE THIS HAPPENED I NOTICED THAT WHEN THE CAR HAD BEEN TURNED OFF FOR A WHILE THEN STARTED AND PUT INTO REVERSE THERE WAS A LOUD CLUNKING SOUND, ALMOST AS IF YOU HAD TRIED TO PUT THE CAR INTO GEAR WITHOUT PUTTING YOUR FOOT ON THE BRAKE FIRST AND IT WOULD LEAP INTO GEAR.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2011 KIA SORENTO
    - RALEIGH, NC

    AIRBAG OFF INDICATOR IS ON WHEN FRONT PASSENGER (160 LB) IS SEATED ON A CUSHION. AIRBAG OFF INDICATOR IS OFF WHEN FRONT PASSENGER (160 LB) IS SEATED WITHOUT A CUSHION. *TR

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - WEST PALM BEACH, FL

    IN OCTOBER OF 2010, I WAS DRIVING MY 9 MONTH OLD 2011 KIA SORENTO. I WAS STOPPED AT A TRAFFIC LIGHT AND HEARD A VERY LOUD BOOM SOUND. I PUT THE CAR IN PARK. I TRIED TO SHIFT THE GEAR INTO DRIVE AND IT MADE A VERY LOUD GRINDING NOISE AND THE CAR WOULD NOT MOVE. I HAD THE CAR TOWED INTO KIA AND THE TRANSMISSION HAD COMPLETELY GONE INCLUDING THE DRIVE SHAFT. THEY HAD TO TOTALLY REPLACE THE TRANSMISSION AND DRIVE SHAFT. TODAY IS APRIL 19, 2011 AND FOR THE PAST COUPLE WEEKS MY CAR HAS BEEN HESITATING LIKE I AM RUNNING OUT OF GAS, AT SOME POINTS THE CAR ACTUALLY JERKS. I AM TAKING THE CAR IN TO BE SERVICED TODAY. *TR

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - WASHINGTONVILLE, NY

    2011 KIA SORENTO EX V6 PURCHASED 04-10.OCCASIONAL LOUD NOISE AND JOLT FORWARD DURING START.WHILE DRIVING AT LOW SPEED SOMETIMES VEHICLE SLOWS DOWN FOR SECOND OR TWO AND THEN SURGES FORWARD. *TR

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - NEWPORT RICHEY, FL

    TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT WAS DRIVING 55 MPH WHEN THERE WAS A LOUD NOISE AND THE VEHICLE LOST POWER. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE DRIVE TRAIN AND THE TRANSMISSION FAILED. THE DEALER REPLACED THE DRIVE TRAIN AND TRANSMISSION WHICH WAS UNDER WARRANTY. THE MANUFACTURER WAS CONTACTED WHO STATED THAT THE VEHICLE WAS SCHEDULED TO BE INCLUDED IN A RECALL BUT PROVIDED NO ADDITIONAL INFORMATION PERTAINING TO THE RECALL SPECIFICS. THE FAILURE MILEAGE WAS 27,000. UPDATED 05/31/11

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 KIA SORENTO
    - ALEXANDRIA, VA

    THIS IS NOT A COMPLAINT BUT A REPORT OF DEFECTIVE KIA SORENTO. WE PURCHASED AN LX V6 SORENTO ON APRIL 3RD. CAR WAS SOLD AS NEW WITH 250 MILES ON IT (WE WERE TOLD THAT MILEAGE WAS RESULT OF TEST DRIVING WHICH TURNED OUT TO BE UNTRUE). WITHIN 17 HOURS AND WITHIN 25 MILES AND ONLY THE 2ND TIME BEHIND THE WHEEL OF THE CAR, WE EXPERIENCED SEVERE TRANSMISSION PROBLEMS. AFTER APPROXIMATELY 30 MINUTES TOTAL OF DRIVING (ACTUALLY FIVE MINUTES AFTER HAVING PARKED TO PICK UP KIDS) AND AFTER 1 RED LIGHT, THE CAR STALLED AND THEN LURCHED FORWARD VIOLENTLY, REPEATEDLY. IMMEDIATELY DROVE THE CAR HOME AND WHEN I ATTEMPTED TO BACK UP INTO THE GARAGE FOUND THAT THE CAR WOULD NOT GO INTO REVERSE. IMMEDIATELY CONTACTED DEALER AND SALESPERSON CAME TO HOME AND OBSERVED PROBLEM, THEREAFTER TAKING CAR TO SERVICE. ACCORDING TO DEALERSHIP, SERVICE CLAIMED THAT PROBLEM WAS CAUSED BY COMPUTER AND WAS FIXED. WE RETURNED THE CAR WITHIN 17 HOURS OF PURCHASE AND REFUSED TO TAKE IT BACK. AFTER MUCH WRANGLING (AND DENIAL BY THE DEALERSHIP THAT IT HAD EVER HAD THIS TYPE OF PROBLEM), CAR WAS REPLACED WITH ANOTHER NEW CAR. WE HAVE NOT OBSERVED PROBLEM IN NEW CAR BUT FROM COMPLAINTS, I AM GRAVELY CONCERNED. PROBLEM IS AN IMMEDIATE AND SERIOUS THREAT TO SAFETY HAZARD. IT IS MY HOPE THAT NHTSA WILL ACT IMMEDIATELY. I HAD TWO CHILDREN IN CAR AT TIME AND ON MY WAY TO PICK UP 4 MORE. HAD THE INCIDENT OCCURRED ON A FREEWAY OR CONDITIONS WHERE THERE WERE MANY ON THE ROAD, I BELIEVE THE CONSEQUENCES WOULD HAVE BEEN DIRE. *TR

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - WARDENSVILLE, WV

    I WAS DRIVING 60 MPH IN CLEAR LANE ON HIGHWAY ON 04/08/11 WHEN A VERY LOUD "BANG" WAS HEARD IN ENGINE, SUV LURCHED VIOLENTLY AND ENGINE WHINED NOTICEABLY. IT WAS IMMEDIATELY NOTICEABLE THAT THE ENGINE WAS LOSING ACCELERATION POWER AND I PULLED OVER. WHEN STOPPED, I PUT SUV INTO PARK AND NOTICED IT LURCHED. THE VEHICLE LURCHED WHENEVER THE SHIFTER WAS MOVED FROM P TO R TO N TO D AND BACK. IT WAS READILY APPARENT THE VEHICLE HAD A TRANSMISSION PROBLEM. 2011 KIA SORENTO WAS PURCHASED NEW, AND HAD 10,000 MILES ON IT AT TIME OF OCCURRENCE. VEHICLE DID NOT SHIFT OR DRIVE CORRECTLY AFTERWARDS. *TR

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - UNIONDALE, NY, NY

    I WAS PARKING MY 2011 KIA SORENTO TO GET TO WORK AND TRIED TO PUT THE GEAR IN REVERSE. THE GEAR WOULD NOT GO PAST NEUTRAL. I WAS ABLE TO PARK BUT HAD TO KEEP THE GEAR IN NEUTRAL AND APPLY THE MANUAL BRAKES. *TR

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - BLOOMFIELD, MI

    2001 KIA SORENTO. CONSUMER STATES ALL LATE MODELS VEHICLES SOLD IN AMERICA TODAY BY DEFAULT FLASH SIDE LIGHTS UPON EACH REPEATED DEPRESSION OF THE KEY PAD EXCEPT HIS NEW KIA SORENTO *TGW THE CONSUMER STATED FLASHING UPON FIRST DEPRESSION OF THE KEY PAD WAS INSUFFICIENT, ESPECIALLY WHEN TRYING TO FIND THE VEHICLE AT NIGHT IN A LARGE DIMLY LIT PARKING LOT. *JB

    Source: CONSUMER LETTER