2007 KIA SORENTO Complaints

View complaints related to 2007 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 150 complaints submitted for the 2007 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 KIA SORENTO
    - LOGANVILLE, GA

    PASSENGER SIDE AIRBAG OFF LIGHT ILLUMINATES EVEN WHEN A GROWN ADULT IS SITTING IN THE SEAT. THE OWNERS MANUAL STATES, AND THE SERVICE DEPT AT THE DEALERSHIP AGREE THAT IF A 150 LB ADULT IS IN THE PASSENGER SEAT AND THE OFF LIGHT IS ILLUMINATED, THE AIRBAGS WILL NOT DEPLOY. THE ADULT CAN BE SITTING STRAIGHT UP IN THE SEAT WITH FEET IN THE FLOOR IN FRONT OF THEM AND THE OFF LIGHT IS ON. THE SERVICE MANAGER SAID THEY CANNOT FIX THIS, IT IS A PROBLEM. THE CORP. OFFICE SHOULD ISSUE A RECALL BECAUSE OBVIOUSLY THE SENSORS ARE NOT PROPERLY LOCATED. WHAT GOOD IS THE AIRBAG IF IT WON'T DEPLOY WHEN NEEDED? *TR

    Source: NHTSA WEB SITE
  • 2007 KIA SORENTO
    - GREAT MEADOWS, NJ

    THIS 2007 KIA SORENTO HAS A DRIVELINE VIBRATION SINCE PURCHASED ON 1/31/07. THE VIBRATION STARTS AT 65 MPH AND GOES AWAY AT 73 MPH. BROUGHT IT BACK TO THE DEALER AND THEY BALANCED THE TIRES BUT THE VIBRATION IS STILL THERE. *TR

    Source: NHTSA WEB SITE
  • 2007 KIA SORENTO
    - SEABRING , FL

    TL*THE CONTACT OWNS A 2007 KIA SORENTO. THE PASSENGER SIDE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY WHEN AN OCCUPANT WAS IN THE SEAT. THE DEALER STATED THAT THE OCS "OCCUPANCY CLASSIFICATION SYSTEM" MALFUNCTIONED. THE DEALER REPLACED THE SEATS AND SENSORS; HOWEVER, THE FAILURE STILL OCCURRED. THE FAILURE MILEAGE WAS 20 AND CURRENT MILEAGE WAS 5,600.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 KIA SORENTO
    - NAPLES, FL

    TL*THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED THAT THE AIR BAG LIGHT WAS ILLUMINATED ON THE FRONT PASSENGER SIDE, WHICH INDICATED THE AIR BAG WAS OFF. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE SENSORY MODULE AND THE ENTIRE PASSENGER SEAT. TEN DAYS LATER, THE AIR BAG LIGHT ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THEY STATED THAT TEN PERCENT OF THEIR VEHICLES WERE HAVING THE SAME FAILURES. THE MANUFACTURER WAS UNABLE TO PROVIDE ANY ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE 117.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 KIA SORENTO
    - BLOOMINGTON, IN

    2007 KIA OPTIMA PASSENGER AIR BAG WILL NOT IN GAGE WIN IN SET . DOES NOT HAPPEN ALL THE TIME . AIR BAG LIGHT TELLS YOU WHEN IT IS NOT ON. KIA HAS REPLACED SET DID NOT FIX THE PROBLEM . BEEN TOLD BY KIA THAT NOT SITTING IN THE SEAT RIGHT. IT HAPPENS WITH ALL TYPES OF PASSENGERS, BUT DOSE NOT HAPPEN ALL THE TIME . KIA HAS SAID THAT WE NEED TO HAVE SEETING LESSENS. WE HAVE VIDEO TAPES AND PICTURES OF THIS, PLUS WITTNESS OF THIS HAPPING . I FEEL I AM DRIVING A UNSAFE CAR . PLEASE HELP ME . *TR

    Source: NHTSA WEB SITE
  • 2007 KIA SORENTO
    - MOORESVILLE, NC

    IN JULY, 2007, I PURCHASED A 2007 KIA SORENTO. ON MY FIRST OCCASION TO DRIVE ON THE INTERSTATE, COMING HOME FROM WORK, I ENCOUNTERED A MAJOR SHUDDER OR JERKING WHEN TRAVELING AT APPROXIMATELY 35 MPH. THE INTERSTATE WAS VERY SHOW TRAVELING DUE TO AN ACCIDENT. WHEN I TRIED TO ACCELERATE, THE CAR SHUDDERED (OR JERKED) SEVERAL TIMES EXTREMELY HARD BUT THEN STRAIGHTENED OUT. THE HARD SHUDDERS OCCUR AT APPROXIMATELY 35 TO 45 MPH. ALSO, WHEN TRAVELING WITH THE CRUISE CONTROL ENGAGED, IF I HAVE TO DISENGAGE THE CRUISE CONTROL DUE TO SLOWING TRAFFIC, I PRESS THE MIDDLE CRUISE CONTROL BUTTON AND TAKE OVER MANUALLY. WHEN TRAFFIC PICKS BACK UP, I PRESS THE "RESUME" BUTTON, AGAIN...THE SHUDDER. THE SHUDDER OR JERKING ALWAYS HAPPENS UPON ACCELERATION. WHEN ATTEMPTING A HILL AT 35 TO 45 MPH, THE CAR LOSES POWER ALL TOGETHER AND REALLY STRUGGLES UNTIL REACHING THE TOP. I HAD CONTACTED THE DEALERSHIP AND TAKEN THE SORENTO IN FOR REPAIR. THE SERVICE MANAGER DROVE THE CAR, DID IN FACT EXPERIENCE THE SHUDDER, BUT WAS UNABLE TO COME UP WITH A SOLUTION TO FIX IT. HE CONTACTED HIS DISTRICT MANAGER WHO SAID HE WAS WORKING A CAR WITH THE SAME PROBLEM AND WAS TRYING TO FIND A "CURE." I HAVE TAKEN MY CAR BACK TO THE DEALERSHIP AND EVEN DROVE WITH THE SERVICE MANAGER. HE ACKNOWLEDGES THE PROBLEM BUT, AGAIN, AT THIS TIME, THERE IS NO SOLUTION AS TO HOW TO FIX IT. I CONTACTED KIA HEADQUARTERS TO SEE IF THEY WERE WORKING ON TRYING TO FIND A SOLUTION TO FIX THE SHUDDER. I WAS TOLD THAT THIS IS PROBABLY A CHARACTERISTIC OF THE CAR AND WOULD BE CONSIDERED "NORMAL" PERFORMANCE FOR THE SORENTO. I FIND THIS TOTALLY UNACCEPTABLE. I HAD DRIVEN A LOANER SORENTO WHEN MINE WAS IN FOR MAINTENANCE AND IT DID NOT DO THE SHUDDER. I AM VERY DISAPPOINTED WITH MY SORENTO AND AM CONSIDERING TRADING AGAIN. *TR

    Source: NHTSA WEB SITE
  • 2007 KIA SORENTO
    - SAN RAFAEL, CA

    THE AIRBAG ACTUATION SYSTEM IS DESIGN DEFECTIVE, AT LEAST FROM MY POINT OF VIEW, IN THAT IT DOES NOT ALWAYS BECOME ACTIVE , WHEN A PASSENGER IS SITTING IN IT. I HAVE HAD PASSENGERS FROM 105# TO 315#, AND SOMETIMES THE SYSTEM IS ACTIVE AND SOMETIMES NOT. I HAVE BEEN ADVISED BY KIA SERVICE THAT THE 8" BLADDER IN THE SEAT, WHICH ACTIVATES THE SYSTEM FOR DEPLOYMENT IN THE EVENT OF AN ACCIDENT, IS SENSITIVE TO WHERE AND HOW THE PASSENGER SITS IN THE SEAT. IF THEY DON'T SIT IN JUS A CERTAIN MANNER, THE SYSTEM DOES NOT ACTIVATE. THIS IS A MAJOR SAFETY ITEM AND HAS AN IMMEDIATE URGENCY TO HAVE KIA REMEDY THIS. IN THE EVENT OF AN ACCIDENT AND THE BAG DOES NOT DEPLOY FOR THE PASSENGER DUE TO THIS PROBLEM, I MOST DEFINITELY WILL BE IN COURT WITH KIA. *TR

    Source: NHTSA WEB SITE
  • 2007 KIA SORENTO
    - PHOENIX, AZ

    HUBCAPS HAVE 3/8" GAP BETWEEN RIM AND HUBCAP. HAVE TRIED WEEKLY SINSE MAY TO GET KIA TO FIX THE PROBLEM. THIS AIR SPACE AT HIGHWAY SPPEDS COULD CAUSE UN STABLE STEERING AND WHEEL BEARING WEAR. *JB

    Source: NHTSA WEB SITE
  • 2007 KIA SORENTO
    - MAPLE VALLEY, WA

    TL*THE CONTACT OWNS A 2007 KIA SORENTO. WHILE DRIVING AT VARIOUS SPEEDS, MAINLY BETWEEN 42 AND 45 MPH, THE VEHICLE JERKS AND VIBRATES. THE VEHICLE HAS BEEN TAKEN TO THE DEALER ON FOUR OCCASIONS. THE SECOND TIME, THE DEALER REPLACED THE DRIVESHAFT, HOWEVER, THE FAILURE STILL PERSISTS. THE CURRENT MILEAGE WAS 1,600 AND FAILURE MILEAGE WAS 959. UPDATED 12-12-07. *KB THE DEALER WASN'T SURE WHAT THE PROBLEM WAS. THEY STATED THE PROBLEM MAY BE A SOFTWARE OR TORQUE CONVERTER ISSUE. UPDATED

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 KIA SORENTO
    - SHOW LOW, AZ

    TL*THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED THAT THE INSTRUMENT PANEL INDICATED THAT THE PRESSURE IN THE DRIVER SIDE FRONT TIRE WAS LOW. THE CONTACT ATTEMPTED TO CHECK THE PRESSURE WITH HIS TIRE PRESSURE GAUGE, BUT IT RELEASED THE AIR OUT OF THE TIRE. THE CONTACT NOTICED THAT THE VALVE STEM WAS BENT. HE SPOKE WITH KIA ROADSIDE SERVICE WHO REFERRED HIM TO KUNHO, THE TIRE MANUFACTURER. KUNHO STATED THAT THEY WERE ONLY RESPONSIBLE FOR THE TIRE AND NOT THE VALVE STEM. THE CURRENT AND FAILURE MILEAGES WERE 2,394.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE