2023 KIA SORENTO Complaints

I was driving down the highway on cruise control going 67 on a 65. The car started revving up and then proceeded to go faster. I turned off the cruise control but its continued to speed up. I stomped on the brake 4 or 5 times with no effect. I rammed into the back of a bus at 110 mph.

My blind spot and forward collision warnings kept going off with any vehicles in front me or in my blind spot. I was on the road by myself and they constantly would go off over and over and nothing covering the sensors.

Driving my vehicle my sunroof glass shatter, now it has a big hole in the middle. The car is at kia in laurel Maryland.

I just purchased my car four days ago as I was driving on expressway. I got an error that there’s an issue with my engine and cooling system. And the engine light has came on. This car was purchased brand new from a Kia dealership in Dearborn Michigan.

Yesterday I was driving and I heard an explosion above my head. I smelled smoke and heard glass rattling. I was shocked but held it together to cross 3 lanes of traffic on the freeway and safely get onto the break down area. I got out of the car, went to the passenger side and looked on top of the car. The glass on the sunroof was exploded upward and metal was sticking upward as well. I took pictures and then got into my car, got back on the freeway until the next exit where I exited the freeway and made my way to the dealership where I had purchased the vehicle in 5/2023. I got there as service department was opening, I took more pictures as the lighting was different. The took my car, said I would hear something back in the next 1-3 days. They said they had to file paperwork with Kia USA to get approval to make repairs as well as to reimburse a rental car. The service person told me that this was second time he had seen this occur in the 2 years he had worked with Courtesy Kia. The other time it was a Telluride versus a Sorrento PHEV like mine.

The contact owns a 2023 Kia Sorento. The contact stated that while driving at an undisclosed speed, the brakes spontaneously engaged. The brake warning light was illuminated. The contact stated there was no other vehicles nearby when the failure occurred on several occasions. Additionally, the sunroof was deactivated due to the software being disconnected spontaneously. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure and informed the contact that the manufacturer needed to be contacted to check the logs. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000.

My passenger interior dash and glove box trim are melted. I’ve had it checked out by Kia, however they do not see where an origin could have come from. The day i noticed it, my vehicle had been hit on the front right passenger fender. The melting looked to be electrical or caused by a combustion of sort but we also believe it could have been caused by reflection off of the interior of my vehicle to that spot. I live in Michigan, the temperature was above 80*.

On 6/6/2023, the sunroof shattered while driving. No rock/debris collided at this time with the sunroof and I believe this is a security malfunction due to the glass overheating. This incident isn't the result of mishandling on our (the consumer's) behalf. The car dealership (VANGUARD KIA of Arlington) has denied responsibility in the defect of this car part. As such, I'm filing on for our situation and warning of others who are at risk. Additionally, no warning lamps, messages, or other symptoms of the problem were present prior to the failure.

The contact owns a 2023 Kia Sorento Hybrid. The contact stated that while the vehicle was parked in the garage, the windshield cracked from the top to the base on the passenger's side. The contact stated that there was no indication of an external cause for the failure. The dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 900.

The contact owns a 2023 Kia Sorento. The contact stated while driving 70 MPH, the vehicle independently decelerated with the transmission error warning light illuminated. The contact was able to push the vehicle to the side of the roadway. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was 12,000. The VIN was not available.