2011 KIA SORENTO Complaints

I PURCHASED A 2011 SORENTO EX IN 2/2010. I WAS TOLD AT THE TIME THAT THE STEERING, WHEN IT PULLED TO THE RIGHT, WAS NORMAL FOR THIS TYPE OF SUSPENSION. I DEALT WITH IT FOR A LONG TIME. THEN, I NOTICED ONE DAY A LOUD CLANKING NOISE COMING FROM THE BACK OF THE VEHICLE. I BROUGHT IT IN RIGHT AWAY, AND THEY TOLD ME THAT MY REAR SHOCK WENT OUT ON THE RIGHT SIDE AND THE BACK LEFTSIDE WAS ALMOST GONE AS WELL. SO, THEY ORDERED THE NEW ONES. WHILE THEY HAD MY VEHICLE FOR 5 DAYS, I ASKED THEM TO DO AN ALIGNMENT BUT TOLD ME THAT I WAS PAST 12K MILES, AND WOULDNT BE COVERED UNER WARRANTY. I CALLED KIA AFFAIRS AND THEY COVERED THE REPAIR UNDER THE WARRANTY. HOWEVER, THE PULLING (AFTER THE ALIGNMENT) IS STILL THE SAME. I ALSO MENTIONED A NOISE COMING FROM THE FRONT END ESPECIALLY WHEN BRAKING. IT IS NOT NORMAL,BUT DONT KNOW WHAT IT IS... THEY TOLD ME THERE WAS NOTHING WRONG WITH THE BRAKES. BUT, ANY PASSENGER IN MY VEHICLE HEARS IT AND SAYS SOMETHING IS WRONG. I AM WAITING FOR EITHER MY STEERING TO GO OUT OR MY BRAKES TO NOT WORK ON DAY AS I KNOW THERES AN ISSSUE. THERE IS ALSO A CLANKING NOISE WHEN STARTING THE ENGINE. WHAT COULD BE CAUSING THAT? IT SOUNDS LIKE SOMEONE NEEDS TO INVESTIGATE AND HELP CONSUMERS! PLEASE. I WILL ALSO FOLLOW UP WITH KIA AFFAIRS, BUT SOMEONE NEEDS TO INTERVENE. THE SAME ISSUES AER BEING EXPERIENCED BY MANY PEOPLE. THERE SHOULD BE A RECALL RELATING TO THE STEERING, SUSPENSION, CLUNKING ENGINE NOISE WHEN STARTING...BEFORE SOMETHING HAPPENS. THESE ARE JUST A FEW PEOPLE WHO HAVE SPOKEN UP, BUT ALL ARE SIMILAR IN NATURE, AND THERE MUST BE MANY MORE WHO HAVE NOT COMPLAINED. ! THANK YOU. *TR

SITTING IN THE DRIVE WAY OPENING THE SUNROOF AND IT SHATTERED ON ME AND MY FAMILY, THE GLASS FELL ON ME AND MY WIFE. THE SEATS WERE SCRATCHED AS WELL AS THE DASH, I ALSO HAD SCRACHES ON MY FOREHEAD AS I WAS LOOKING AT THE SWITCH. THE CAR HAD APROX 400 MILES. THE DEALER FIXED THE ROOF REPLACED THE SCRATCHED PANNELS, THE CAR ALSO HAS A SLIGHT PULL TO THE RIGHT THEY SAID THEY COULDNT REPLICATE THE PROBLEM. IT TOOK APROX 12 DAYS TO GET THE CAR BACK. TWO DAYS AFTER RECIEVING THE CAR BACK WE TOOK A TRIP AND WITH 914 MILES A SMALL ROCK HIT THE WIND SHIELD AT APROX 55 TO 60 MPH AND IT CRACKED ABOUT 9 INCHES LONG. DOES KIA USE AN INFERIOR GLASS IN THERE VEHICLES AND WHY THE PULL TO THE RIGHT? *TR

2011 KIA SORENTO. CONSUMER WRITES REGARDING PROBLEMS WITH VEHICLE WITHIN THE FIRST 2 MONTHS OF PURCHASE *TGW THE CONSUMER STATED THE STALLED WHILE DRIVING ON THE HIGHWAY. IT WOULD DOWN SHIFT UNEXPECTEDLY AND THEN JERK AND JOLT. THERE WERE TIMES WHEN THE CONSUMER APPLIED THE ACCELERATOR AND THE VEHICLE WOULD NOT RESPOND FOR A SHORT PERIOD BEFORE THE VEHICLE REVVED UP AND ACCELERATED. THE VEHICLE ALSO PULLED TO THE RIGHT AND THERE WAS A BAD GRINDING/RUBBING SOUND COMING FROM THE FRONT DRIVERS SIDE OF THE VEHICLE, ALONG WITH SPONGY BRAKES WHICH WAS A PROBLEM FROM THE START. THE CONSUMER STATED WHEN SHE STARTED THE VEHICLE, THERE WAS A KNOCKING NOISE COMING FROM THE ENGINE. THE INTERIOR LIGHTS WENT OUT, THE DRIVERS SIDE WINDOW SWITCH WAS FAULTY AND THE BACK-UP CAMERA STOPPED WORKING. *JB

ON JAN 12,2011 I WAS COMING DOWN MY DRIVEWAY. I TRIED TO APPLY BRAKES AND IT FELT LIKE THEY WEREN'T WORKING. THE DRIVEWAY WAS ICE COVERED SO I JUST THOUGHT IT WAS THE ICY ROADS. THE CAR WOULD NOT SLOW DOWN OR STOP. THE CAR WAS SLIDING TOWARDS THE EDGE OF THE HILL, I TURNED THE STEERING WHEEL TO TRY TO AVOID GOING OVER THE HILL AND THE TAIL OF THE CAR WENT OVER AND THEN WE ROLLED. IT ROLLED PROBABLY TWICE AND CAME TO REST ON ITS TOP. THIS WAS THE SECOND TIME THAT I HAD FELT THAT THE BRAKES WERE NOT WORKING PROPERLY. AFTER THE WRECK I SAW THERE WAS A RECALL ON THIS CAR AND THEN I THOUGHT, MAYBE IT WASN'T MY IMAGINATION AFTER ALL. *TR

I HAVE HAD MY KIA SORENTO FOR 10 MONTHS. IT HAS BEEN BACK TO THE DEALERSHIP 4 TIMES FOR TRANSMISSION ISSUES. ON THE THIRD TIME THAT IT WENT BACK, THEY DECIDED TO PUT A NEW TRANSMISSION IN IT. IT WORKED FOR THREE MONTHS. I WAS DRIVING HOME FROM KY WHEN THE TRANSMISSION STARTED LEAKING. THIS WAS SUPPOSE TO BE A NEW TRANSMISSION. ARE THERE OTHER ISSUES WITH OTHER CARS??? *TR

WHEN TAKEN TO A SPEED OVER 35 MPH FELT A DRIFT TO THE RIGHT IN THE STEERING. WHEN TAKEN TO HIGHER SPEEDS, IT BECAME PHYSICALLY NECESSARY TO HOLD STEERING WHEEL TIGHTLY IN ORDER TO KEEP VEHICLE FROM GOING TO THE RIGHT. STEERING SEEMED EXTREMELY TIGHT AND SOMEWHAT JERKY WHEN CORNERING MAKING IT DIFFICULT TO GET A SMOOTH TURN. STEERING WHEEL DID NOT SIT STRAIGHT WHEN DRIVING STRAIGHT. FRONT WHEELS NOT POINTING AT SAME ANGLE WHEN PARKED. NOTICED ODOR AFTER DRIVING 15 MILES THAT CAN ONLY BE EXPLAINED AS A "BURNING BRAKES" ODOR. TOOK VEHICLE TO DEALER REPAIR DEPARTMENT WHERE THEY PERFORMED AN ALIGNMENT; HOWEVER, THIS DID NOT FIX THE PROBLEM AND WE WERE THEN TOLD THAT KIA WAS SAYING NEW TIRES WOULD FIX THIS KIA KNOWN ISSUE. THE TIRES WERE ORDERED AND PUT ON WITHIN THE NEXT FEW DAYS, BUT REPLACING THE TIRES DID NOT FIX THE PROBLEM. AT THIS TIME, WE WERE MADE AWARE THAT OUR LOAN HAD NOT ACTUALLY FUNDED YET, SO WE ASKED FOR A CONTRACT RECESSION DUE TO THE FACT THAT THE PROBLEM WITH THIS VEHICLE WAS A KNOWN, NON REPAIRABLE ISSUE. THE DEALERSHIP REFUSED CONTRACT RECESSION. WE WERE TOLD WE WOULD BE CONTACTED IF KIA CAME UP WITH A SOLUTION TO THIS ISSUE. WE RETURNED THE VEHICLE TO THE DEALERSHIP REPAIR SHOP 2 DAYS LATER TELLING THEM TO CALL US WHEN IT WAS FIXED. KIA CUSTOMER SERVICE CALLED 2 DAYS AFTER WE DROPPED THE VEHICLE OFF THE SECOND TIME TO LET US KNOW THAT NEW SPRINGS WERE NEEDED, HAD BEEN ORDERED, AND WOULD BE AT THE SHOP THE NEXT DAY. THAT WAS NEARLY A WEEK AGO AND WE HAVE YET TO HEAR FROM ANYONE ABOUT THE VEHICLE. DEALERSHIP HAS NOW DETERMINED THAT THE VEHICLE IS PERFORMING AS IT SHOULD BE, EVEN THOUGH IT STILL DRIFTS TO THE RIGHT. TURNING TO THE RIGHT FEELS NORMAL, WHILE TURNING TO THE LEFT FEELS AS IF I AM FIGHTING TO KEEP THE WHEEL FROM SNAPPING BACK TOWARDS THE RIGHT. KIA WILL NOT LOOK INTO THE PROBLEM ANY FURTHER ON THIS VEHICLE.

AFTER COMPLETEING THE SECOND NHTSA COMPLAINT #10377110 LAST EVENING ON OUR 2011 KIA SORENTO, MY SPOUSE CAME HOME FROM DRIVING THE 2011 KIA SORENTO (WITH TWO PREVIOUS TRANSMISSION COMPLAINTS) AND INFORMED MYSELF THE VEHICLE NOW ACCELERATES ON ITS OWN!!! MY SPOUSE STATED "THE ENGINE STARTED REVING ALL BY ITSELF" SO I HIT THE BRAKES. SHE STATED THE VEHICLE'S BRAKES DID IN FACT STOP THE VEHICLE AND SHE WAS ABLE TO DRIVE HOME SAFELY WITH NO FURTHER INCIDENCE. PLEASE DO SOMETHING ABOUT THE KIA SORENTO BEFORE SOMEONE IS HURT. WE WILL NO LONGER DRIVE THE VEHICLE FOR ANY REASON. *LN

AFTER COMPLETEING THE SECOND NHTSA COMPLAINT #10377110 LAST EVENING ON OUR 2011 KIA SORENTO, MY SPOUSE CAME HOME FROM DRIVING THE 2011 KIA SORENTO (WITH TWO PREVIOUS TRANSMISSION COMPLAINTS) AND INFORMED MYSELF THE VEHICLE NOW ACCELERATES ON ITS OWN!!! MY SPOUSE STATED "THE ENGINE STARTED REVING ALL BY ITSELF" SO I HIT THE BRAKES. SHE STATED THE VEHICLE'S BRAKES DID IN FACT STOP THE VEHICLE AND SHE WAS ABLE TO DRIVE HOME SAFELY WITH NO FURTHER INCIDENCE. PLEASE DO SOMETHING ABOUT THE KIA SORENTO BEFORE SOMEONE IS HURT. WE WILL NO LONGER DRIVE THE VEHICLE FOR ANY REASON. *TR

RECEIVED OUR "REPAIRED" 2011 KIA SORENTO BACK, AFTER 6 WEEKS OF BEING WITHOUT IT FROM PREVIOUS TRANSMISSION FAILURE, ON 29 DEC 2010. THE VEHICLE SMELLED AS THOUGH IT WERE HOT ON DRIVE HOME FROM DEALERSHIP. THE NEXT MORNING 30 DEC 2010, WITH THE VEHICLE RUNNING AND WHILE AT AN INTERSECTION, I PUT THE VEHICLE IN DRIVE BUT NOTHING HAPPENED EXCEPT A GRINDING NOISE. I MOVED THE SHIFT UP AND DOWN FOR SEVERAL SECONDS AND EVEN TRIED TURNING THE VEHICLE ON AND OFF TO NO AVAIL. FINALLY AFTER SEVERAL SECONDS, I MOVED THE SHIFTER INTO DRIVE AND THE GRINDING DID NOT OCCUR AND THE VEHICLE TOOK OFF. THE INCIDENT OCCURRED, AS DID THE INITIAL FAILURE 6 WEEKS AGO, AT AN INTERSECTION WHEREBY I COULD HAVE BEEN INJURED. THE VEHICLE NOW, AT RANDOM, REPEATS THE SAME SCENARIO. *TR

TRANSMISSION ON MY 2011 KIA SORENTO WENT WHEN I WAS EXITING A ROADWAY. CAR JUST WOULDN'T MOVE FORWARD ANYMORE. ENGINE WAS STILL RUNNING. *TR