2011 KIA SORENTO Complaints
View complaints related to 2011 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,440 complaints submitted for the 2011 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 KIA SORENTO- ALBURTIS, PA
THE DASHBOARD GAGES ARE LIGHED ALL THE TIME IN MY VEHICLE. THIS CREATES A SAFETY PROBLEM AS DUSK APPROACHES. BECAUSE THE DASHBOARD LIGHTS ARE CLEARLY VISIBLE AT ALL TIMES THERE IS NO CLEAR VISUAL CUE TO TURN ON THE HEAD LIGHTS. IN MY OPINION THE SIMPLE FIX IS TO DESIGN THE DASHBOARD GAGES SO THEY ARE VISIBLE DURING THE DAY WITH OUT, OR WITH MINIMAL, LIGHTING SO THAT AS DAYLIGHT WANES THE DASH BECOMES MORE DIFFICULT TO SEE THEREBY PROVIDING THE DRIVER WITH A VISUAL QUE TO TURN ON THE VEHICLE'S LIGHTS. I HAVE NOTICED OTHER VEHICLE MAKES BEING OPERATED WITH THE HEADLIGHTS OFF BUT THE DASHBOARD WELL ILLUMINATED (WHILE BEING PASSED ON THE HIGHWAY) IN LOW LIGHT CONDITIONS.
Source: PORTABLE SAFETY COMPLAINT FORM -
2011 KIA SORENTO- FORT WORTH, TX
FRONT STRUT FAILURE AT 3K MILES. CAR RANDOMLY HAS A LOUD METALLIC CLUNK SOUND WHEN STARTING, SOMETIMES THE CAR WILL SURGE/JUMP FORWARD WHEN STARTING (WHILE THE CAR IS IN PARK, PARKING BRAKE ON AND FOOT ON BRAKE). THE TRANSMISSION SHIFTER GETS STUCK IN PARK AND DOES NOT RELEASE, WITH GREAT EFFORT RELEASING FROM PARK(CAR MADE LOUD METALLIC CLANK SOUND AND SURGED/JUMPED IN REVERSE). I'M AFRAID TO PARK TOO CLOSE TO ANOTHER CAR BECAUSE STARTING CAR CAN CAUSE COLLISION. WHEN THE TRANSMISSION IS STUCK THE BRAKES DEPRESS TO FLOOR OF CAR. SINCE DAY ONE THE CAR HAS PULLED TO THE RIGHT, AFTER STRUT REPLACEMENT THE PROBLEM IS WORSE (THE FASTER THE SPEED THE HARDER IT IS TO STEER STRAIGHT).
Source: PORTABLE SAFETY COMPLAINT FORM -
2011 KIA SORENTO- STEPHENS CITY, VA
I RECENTLY PURCHASED A 2011 KIA SORENTO 4 CYL. AND JUST AFTER ONE DAY OF OWNERSHIP NOTICED THAT THE CAR WAS PULLING TO THE RIGHT. I IMMEDIATELY TOOK IT BACK TO THE DEALERSHIP WITH ONLY 150 MILES ON IT. THEY SAID IT WAS THE ALIGNMENT AND DID A TEST ON IT AND AFTER THE TEST THE CAR PULLED TO THE LEFT. THE STEERING WHEEL IS ALSO OFF CENTER, LIKE MANY OTHERS HAVE REPORTED. I HAVE TAKEN IT BACK ONCE MORE AND THIS TIME THEY PERFORMED A TIRE ROTATION, THIS DID NOT FIX THE PROBLEM. AFTER THREE WEEKS OF OWNERSHIP THE BRAKES HAVE STARTED TO MAKE SUBSTANTIAL NOISE AND THE SUSPENSION FEELS AND SOUNDS LIKE IT IS COMING APART. THE DEALER IS WAITING FOR KIA TECHNICIAN REPRESENTATIVE TO COME BY AND TAKE A LOOK AND REPORT ON THIS VEHICLE. *TR
Source: NHTSA WEB SITE -
2011 KIA SORENTO- ELLICOTT CITY, MD
OUR 2011 KIA SORENTO HAS EXPERIENCED TWO SUSPENSION FAILURES IN THE LAST 6 OR 7 WEEKS. KIA HAS FOUND IT NECESSARY TO REPLACE THE RIGHT REAR AND LEFT REAR SHOCK ABSORBER ASSEMBLIES. *TR
Source: NHTSA WEB SITE -
2011 KIA SORENTO- ONAWA, IA
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE SERVICE ENGINE LIGHT WAS ILLUMINATED. THE CONTACT NOTICED AN INCREASED STOPPING DISTANCE WHEN BRAKING SINCE THE ILLUMINATION OF THE WARNING LIGHT. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED NOR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 3,768.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2011 KIA SORENTO- DANVILLE, CA
THE BRAKE PEDAL ALWAYS SEEMED TO GO DOWN A LONG DISTANCE WHEN APPYLING, BEFORE THE BRAKES STARTED TO WORK.. I HAD THE DEALER CHECK. THE MASTER CYLINDER WAS REPLACED. THE NEXT MORNING, AT HOME, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR!. WITHIN THE NEXT 3 WEEKS, THE DEALER HAD 2 MORE MASTER CYLINDERS AND THE ABS REPLACED. CORPORATE TECH WAS SENT TO CHECK BRAKE SYSTEM. EVERYTHING WAS TO SPEC AND OK. THE BRAKES WORK OK, BUT THAT "SOFT" BRAKE PEDAL FEEL STILL EXISTS.
Source: PORTABLE SAFETY COMPLAINT FORM -
2011 KIA SORENTO- WESTLAKE VILLAGE, CA
TL*THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT STATED THAT THE AIR CONDITIONER SHUT OFF WITHOUT WARNING, CAUSING THE VEHICLE TO MAKE A GRINDING NOISE, AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO NOTICED SMOKE COMING FROM UNDER THE HOOD OF THE VEHICLE. THE DEALER WAS NOTIFIED WHO AND ADVISED THE CONTACT THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT DID NOT INFORM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 2000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 KIA SORENTO- SKOKIE, IL
KIA SORENTO 2011, 2WD 2.4 L ENGINE. THE BRAKES ON TWO OCCASIONS BEGAN TO RUMBLE AND PUSH BACK ON THE FOOT MAKING IT VERY DIFFICULT TO APPLY THE BRAKES. NO CRASH OCCURRED BUT WE WERE TRAVELING AT AROUND 15MPH DURING THE FIRST INCIDENT AND 20MPH IN THE SECOND INCIDENT.
Source: NHTSA WEB SITE -
2011 KIA SORENTO- TENNESSEE COLONY, TX
TRANSMISSION AND DRIVESHAFT BROKE 21 NOV 2010 BARELY MAKING IT ACROSS BUSY INTERSECTION. VEHICLE IS 2011 KIA SORENTO. PURCHASED IN FEBRUARY 2010 (IN TEXAS), KIA SORENTO BROKE DOWN OUT OF STATE (FT. BRAGG, NC) THANKSGIVING WEEK 2010. KIA HAD VEHICLE TOWED TO NEAREST DEALER - A+. KIA PROVIDED RENTAL IMMEDIATELY - A+. KIA DEALERSHIP REPORTED TRANSMISSION AND DRIVESHAFT WOULD NEED TO BE REPLACED. (VEHICLE STARTED BUT WOULD NOT MOVE AND MADE GRINDING NOISE). KIA NOW STATES "WE DO NOT HAVE A FOLLOWBACK POLICY" MEANING I'M SUPPOSED TO PAY FOR VEHICLE TO BE RETURNED FROM NEAR FT. BRAGG NC TO WHERE I RESIDE IN TEXAS - F. ANY ONE KNOW THE LAW? I HAVE OWNED 7 KIA'S INCLUDING THIS ONE, YOU WOULD THINK KIA WOULD REWARD SUCH LOYALTY? *TR
Source: NHTSA WEB SITE -
2011 KIA SORENTO- CORAL SPRINGS, FL
TL*THE CONTACT OWNS A 2011 KIA SORENTO SX. WHILE DRIVING 25 MPH, THE VEHICLE PULLED TO THE RIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS BEING SERVICE (SERVICE DETAILS UNKNOWN). THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY WERE AWARE OF THE PROBLEM AND TOOK A COMPLAINT. THE FAILURE MILEAGE WAS 450. UPDATED 02/10/11 *BF UPDATED 11/30/2011 *LN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE