2015 KIA SORENTO Complaints

The engine of this vehicle has always rattled on start-up, but the sound goes away after a few seconds. Oil levels have always been maintained and the oil has been changed on a regular basis at the scheduled mileage intervals. Within the last month, the engine rattle is present when shifting from 2nd to 3rd gear, at approximately 30-40 mph. The engine rattle is coupled with a revving sound that would indicate that the engine is working hard to accelerate, yet the RPMs remain relatively low for the amount of sound made by the engine. To date this has not posed a safety risk, but I consider it to a potential safety issue if the engine failure problems present in other Kias of similar years are also present in this year and generation of Sorentos with V6 engines such as this vehicle. The engine issue is currently being inspected by a mechanic to see if they can replicate the issue and identify a specific problem. No inspections have been performed to date by the manufacturer, police, or insurance representatives. No engine lights or warning signs were present before this started occurring.

Driving at night on an unlit rural road with the high beam lights engaged, a car was coming in the opposite direction, at which point the headlights were switched to low-beams to not impact the visibility of that driver. The headlights and lighting of the cluster turned completely off for a few moments before the low-beam headlights re-engaged and remained on for the remainder of the trip. The headlights throughout the trip were turned on by having the auto function engaged. This has happened a few times before, but the possibility of having reduced/no vision while driving prompted taking it to a mechanic to be checked out. The issue has not been replicated by a mechanic, and to date has not been inspected by the manufacturer, police, or insurance representatives. No warning signs had been present before this and other instances where the lights cut out as headlights are switched from high to low beams or vice versa. The vehicle has also been experiencing a battery drain that has yet to be identified. This has occurred within the last month, and two batteries have been drained within a month.

August 11,2023 My 2015 Kia Sorento engine light came on, it started bogging down, and rattling noise came from the engine, when plugged in it was diagnosed as the exhaust crank shaft position timing-over-advanced (Bank 1) Code P0014. I had a hard time keeping the engine running it kept wanting to stall out while driving down the road to safely make it home. I'm lucky to have made it home and not stranded out on the highway. I'm told know the engine has failed. I will need rods replaced; I've had all my recalls done but yet this still has happened to me. I thought 1 of the recalls was for this very reason yet it still happened, how is this possible. As I've read through other people's issues, I'm also at 85,000 miles and had no warning that my engine would be shot. If you have a Kia 2015 Sorento sell it or trade it in now, especially if your mileage is hitting 80,000 mileages.

right rear passenger door handle. It is made of plastic and crumbled in my hand as i attempted to open the door to remove my 3 yr old great grandson. I had the child safety lock engaged, so when I tried to crawl across back seat to open that door from the inside I was unable to. I undid car seat buckles and pulled him across back seat, out opposite door. This occurred Mid June 2023. I ordered new handle, had installed by neighbor end of June 2023 and the new one has now started to come apart August 2 2023. I didn't have inspected as a neighbor shared she's had to replace her handles 3 times, it seems to be a common issue. Concerned for safety, have to keep child safety lock on for great grandson and if he or anyone needing to make emergency/quick exit unable to so. I don't want anyone to get trapped in car in our extreme Phoenix heat. My opposite rear door is not fully functionable as the window requlator has broken and the window is inoperable and I don't want to disassemble till the new one is available/affordable so I wouldn't be without the airbag plug attached.

Driving 45mph on busy street and engine stopped working- locked up. No codes, no warning lights, etc… Coasted to an advanced auto parts store, hooked up scanner- no codes. My Mechanic and Kia both said there is oil in the engine, but it’s locked up. No help from Kia on this issue even though there are similar issues/complaints on this engine problem.

RE: Kia Engine Failure I have a 2015 Kia Sorento that has approximately 86,600 miles. My engine failed on July 5, 2023. I did receive the Recall No. 18V907000 and tried to contact Kia numerous times when I received the notice to get my software updated; however, I was unable to speak with anybody from the service department and had left numerous messages to no avail. Shortly after the recall, I had a heart attack and needed time to recuperate. Then Covid hit, my doctor advised me to quit my part-time job and stay quarantined due to my high risk of contacting Covid due to being a diabetic, having a recent heart attack and other medical ailments. I have been disabled for 12 years and have other medical issues that I'm dealing with. Recently on July 4, 2023, when I was driving my car, my engine started making a knocking sound. It made a loud noise and felt like it was stuck in gear. I took it into my mechanic the next day who confirmed that my engine was going out. The check engine light never went on. The next day when I drove it to the market, the car completely went out. I have been trying to get in touch with Car Pros Kia in Huntington Beach, CA. and Kia of Irvine, as well as contacting a lot of phone numbers regarding the Kia lawsuit, but nobody answers the calls or returns your messages. You can be on hold for hours. I had an appointment this morning to get recall updates on my car, which I scheduled several weeks ago before my engine failure. I called the service department of Kia of Irvine in CA., and explained to the service advisor, Cody Brown about my engine failure if I should take in my car for the scheduled recall updates. He advised me not to take it in, because in order to complete the recalls, the engine needs to be in working condition. I inquired about my engine failure to see if it was covered under the lawsuit. He advised me that it was not and that I had to contact the Kia manufacturer, which I did, but have been on hold for hours.

Snow white pearl paint is chipping on the front end. Started on driver side front quarter panel now its on hood and front bumper. This is so irritating!!!! I can't even wash my car without something chipping!!! The cost to repaint those areas is around $5500.00. Kia really needs to get this issue fixed. They are about to loose a cash paying customer if not.

My engine went into limp mode on the road wile my daughter was in traffic. After she was finally able to get the car to the side of the road. I had the Sorrento towed to my local mechanic. The mechanic informed me the engine had an internal engine failure.The car had 125,000 miles I have always done my oil changes at 5000 miles with synthetic oil. Spoke with Kia they said I would have to a Kia Dealership mechanic diagnostic. The Kia dealership said the engine had an internal engine failure. They said it is some type internal failure but have not said what is failed.

I own a 2015 Kia Sorento that the peeling is rapidly peeling off ( or what the body shops call Delamination ) . My paint began peeling in a tiny spot I thought was a chip from a rock but rapidly began peeling all over .

After hearing a knocking or rubbing sound when turning left or right, I made an appointment to have my 2015 Kia Sorento checked and also to have it inspected. The auto repair shop was in the middle of road-testing the vehicle when it suddenly began running poorly and the SES light turned on. The vehicle started to misfire and was unable to accelerate past 30 - 35 MPH. Upon inspection the car was found to be very low on oil, although there had been no prior alert nor was it time for the routine oil change. Vehicle also shut down unexpectedly on road, putting driver and other vehicles in danger.