2015 KIA SORENTO Complaints
View complaints related to 2015 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 700 complaints submitted for the 2015 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 KIA SORENTO- Coraopolis, PA
My engine for this 2015 Kia sorento failed on 6/1/2023. This can put others at risk because Kia continues to know that their Theta ii engines can fail and have not done enough to prevent this problem. Additionally, there are not enough kia technicians available to diagnose engine failures in a timely manner. I have been waiting 3 weeks and my car has yet to be diagnosed. Kia should not be allowed to continue selling any models that have the Theta ii engines until they properly support individuals that have been affected by this problem.
Source: NHTSA WEB SITE -
2015 KIA SORENTO- Barstow, CA
I was driving down the road and a loud knocking started and now the car won’t move. I was told that something might be wrong with the computer protecting the engine.
Source: NHTSA WEB SITE -
2015 KIA SORENTO- El Reno , OK
Engine failure , car stopped running , me and my family could’ve gotten a very bad accident , I had to pay 8,400$ out of my own pocket to replace the engine failure
Source: NHTSA WEB SITE -
2015 KIA SORENTO- Hackensack, NJ
The contact owns a 2015 Kia Sorento. The contact stated while driving at an undisclosed speed, the vehicle lost motive power and stalled. The vehicle failed to restart after several attempts. The contact stated that several unknown warning lights were illuminated. The VIN was included in NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic). The vehicle was towed to a local dealer, where it remained awaiting diagnostic test and repair. The manufacturer was made aware of the failure. The approximate failure mileage was 93,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 KIA SORENTO- Alexandria, VA
The contact owns a 2015 Kia Sorento. The contact stated that while driving at approximately 50-55 MPH, he heard an abnormal popping sound and the vehicle spontaneously caught on fire. The contact was able to pull off the highway. The contact stated that he could see flames under the hood. The contact called 9-1-1 however, by the time the Emergency Services arrived on the scene, the fire was independently extinguished. The contact stated that the fire started in the engine compartment. The engine was previously replaced at 85,000 miles. The check engine warning light was occasionally illuminated and then disappeared on the vehicle. A Police report was filed. The Fire Department also arrived on the scene. There were no reported injuries. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 155,565.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2015 KIA SORENTO- Colton, CA
Unknown Paint started chipping little by little and a big chunk just came off.. I'm concerned became new chips are appearing.
Source: NHTSA WEB SITE -
2015 KIA SORENTO- Early Branch, SC
Transmission failed, unable to shift vehicle gears. Vehicle repaired by Certified Manufacturer's dealer. Unknown if part available for further inspection. No lamps or warnings prior to vehicle failure.
Source: NHTSA WEB SITE -
2015 KIA SORENTO- Pico Rivera, CA
UNKNOWN My issue is PAINT DELAMINATION. I own a 2015 KIA Sorento, color is PEARL WHITE. I understand that this type of factory paint defect is not uncommon with a 2015 KIA Sorento, especially with the color being pearl white. Here is a description and timeline of my paint delamination: Sept 2022, I noticed a relatively small paint chip (1" x 4" long) on the drivers side pillar. Very unusual but I didn't overthink this paint peeling scar. Feb 2023, on the same pillar, the delamination enlarged to 4" x 10" and I became fully aware of this factory defect. A few weeks later, Feb 2023, I noticed paint had chipped off and peeled off the roof , located directly above the windshield. Now I'm considering a visit to my KIA dealership, in West Covina, to show them my car. I'm totally confused and worried about the paint condition of my car. In late March 2023, I noticed a small paint chip on the passenger side pillar. I touched it gently and the paint delamination in this area did what it does. It easily peeled off with the slightest touch. Now, I'm convinced that I need to discuss this factory defect with KIA. A week later, April 2023, while washing my car the water pressure from my garden hose literally peeled off enormous amounts of paint from the defected areas. In fact, some paint chipping started on the hood. I also noticed paint blisters and bubbles on the side doors. Those blisters will soon peel off with wind or water. I will download pictures of the delamination infested car. This is undoubtedly a factory defect issue. Any car company that values their product and their reputation would own (admit) the obvious facts regarding the paint defect issues and recall the Sorentos (Pearl White). Honor and product integrity is a basic characteristic for a major automobile company like KIA. My Dad is a KIA owner, myself and my grandson are KIA Sorento owners. I trust that my complaint will not fall on deaf ears.
Source: NHTSA WEB SITE -
2015 KIA SORENTO- Hialeah, FL
Kia doesn't whant fix my kia sorento . Say i m not firt owner. The extended cover that . the Kia engine recall extended warranty? The warranty has been extended to 15 years/150,000 miles for engine long block assembly repairs due to connecting rod bearing damage. As previously mentioned, the warranty only kicks in once the knock sensor software update has been completed.Jan 19, 2023 https://www.fixdapp.com › kia-engi... Kia Engine Warranty Extension - FIXD
Source: NHTSA WEB SITE -
2015 KIA SORENTO- Hialeah , FL
Engene damage by the problem have in the oil pump. Kia doesn't whant give warranty they say im not firs buyer. But is oficial this car has extende warranty by demant government about replacement fix engine.
Source: NHTSA WEB SITE