2003 KIA SORENTO Complaints
View complaints related to 2003 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 300 complaints submitted for the 2003 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 KIA SORENTO- TOPEKA, KS
ENGINE COOLANT LEAKING. CAR PARKED IN GARAGE AT 66,000 MILES. WON'T HOLD COOLANT IS LEAKING AT HEATED COIL. I HAVE TAKEN THIS KIA TO THE DEALERSHIP AND HAVE NOT RECEIVED THE SOURCE OF THE PROBLEM YET. I SAW AND READ THE MANY COMPLAINTS AND SIMILAR PROBLEM WITH THE KIA SORENTO COOLING SYSTEM. THAT IS WHY I AM ENTERING ANOTHER COMPLAINT TO HELP GET SOMETHING DONE. WITH EVERY VEHICLE THERE WILL BE PROBLEMS. HOWEVER, THIS SORENTO SEEMS TO HAVE A TON OF ENGINE COOLANT PROBLEMS. THE ONLY RECALL I HAVE ON THIS 2003 KIA SORENTO IS A FUEL ASSEMBLY ISSUE. I WOULD LOVE TO RECEIVE A LIST OF ANY AND ALL RECALLS. HOPEFULLY ADD THE ENGINE COOLING SYSTEM TO IT. *TR
Source: NHTSA WEB SITE -
2003 KIA SORENTO- MORRISVILLE, PA
ENGINE LIGHT CAME ON BACK IN FEBRUARY AND HAD IT TO TWO DIFFERENT MECHANIC SHOPS WHICH REPLACED SPARK PLUGS AND ONE COIL PACK. ENGINE LIGHT STILL ON SO I TOOK TO KIA DEALER AND THEY REPLACED SPARK PLUGS WITH PLATNIUM ONES AND REPLACED OTHER 2 COIL PACKS. VEHICLE HAS BEEN BACK TO DEALER SEVERAL TIMES FOR THE PAST SEVERAL MONTHS FOR CHECK ENGINE LIGHT REPLACING INTAKE MANIFOLD DUE TO RECALL BUT LIGHT CAME BACK ON AND THEY HAVE HAD MY VEHICLE MOST RECENTLY FOR THE PAST 4 WEEKS. I WENT TO PICK IT UP YESTERDAY AS THEY SAID THEY HAD TO REPLACE THE CYLINDER HEADS WITH RECONDITIONED ONES AND ALL GASKETS AND SEALS. AS I STARTED TO LEAVE THE DEALERSHIP LIGHT CAME BACK ON AND VEHICLE IS THERE AGAIN. OBVIOUSLY MECHANICS AT DEALERS DON'T KNOW WHAT'S CAUSING THESE PROBLEMS AND CANNOT FIX THEM. I FEEL THAT KIA SHOULD BUY EVERYONE OUT OF THEIR SORENTOS PLUS GIVE THEM THE VALUE OF THE VEHICLE (WITHOUT DEDUCTING FOR PROBLEMS) PLUS A 15% COMPENSATION FOR PUTTING THE CUSTOMERS THROUGH THIS OR MAYBE PUT A BRAND NEW ENGINE IN VEHICLE. A NEW ENGINE OR REMANUFACTURED ENGINE WAS REPLACED IN THIS VEHICLE BACK IN AUGUST, 2006. I ORIGINALLY PUT MY DATE DOWN AS MARCH, BUT LOOKING BACK, THIS HAS BEEN GOING ON SINCE FEBRUARY!! THIS IS THE SECOND COMPLAINT I AM FILING. *TR
Source: NHTSA WEB SITE -
2003 KIA SORENTO- MORRISVILLE, PA
CHECK ENGINE LIGHT KEEPS COMING ON. HAD INTAKE MANIFOLD VALVE REPLACED PER KIA, NEW SPARK PLUGS, CORE COVERS AND NEW VALVES PLUS HEADS WERE SENT OUT. VEHICLE HAS BEEN BACK AND FORTH TO DEALER FOR PAST MONTH AND A HALF BUT HAS BEEN THERE ENTIRELY FOR THE PAST 2 WEEKS. VERY FRUSTRATING AS KIA WILL NOT PROVIDE A RENTAL BUT AFTER SOME DISCUSSION WITH SERVICE AT DEALER, THEY HAVE PUT ME IN A RENTAL. DEALER HAS BEEN ON PHONE WITH KIA AND STILL CANNOT COME UP WITH A SOLUTION. *TR
Source: NHTSA WEB SITE -
2003 KIA SORENTO- TUTTLE, OK
WHILE DRIVING THE SORENTO TO HIS GIRLFRIENDS HOUSE MY SON NOTICED THAT THE TEMPERATURE GAGE WAS HIGHER THAN NORMAL. HE WASN'T TO FAR FROM TOWN SO HE CALLED AND I TOLD HIM TO GET SOME 50/50 ANTIFREEZE TO PUT IN THE RESERVOIR. HE DID THIS AND HAD NO MORE PROBLEMS UNTIL THE NEXT DAY ON HIS WAY HOME. HIS GIRL LIVES ABOUT 20 MILES FROM US. ABOUT HALFWAY HOME THE VEHICLE JUST DIED. HAD THE VEHICLE TOWED TO KIA DEALERSHIP AND WAS TOLD THAT THE ENGINE NEEDED TO BE REPLACED. NO WARNING LIGHTS OR GAUGES IDENTIFIED ANYTHING WRONG. WAS ALSO TOLD THAT ENGINE WAS DRIVEN WHILE EXCESSIVELY HOT. NOT BECAUSE A WARNING LIGHT OR GAUGE TOLD US SO! IF ALL OF THIS COST TO US IS DUE TO A SMALL PIECE OF PLASTIC SOMEONE NEEDS TO TAKE KIA OUT TO THE WOODSHED. "THE CONTACT STATED THAT THE COOLANT TANK WAS CRACKED AND ALL OF THE COOLANT LEAKS OUT THE VEHICLE. WHEN THIS OCCURS, THE TEMPERATURE SENSOR STOPS WORKING. WHILE DRIVING 65 MPH, THE VEHICLE OVERHEATS WITHOUT THE CONTACTS KNOWLEDGE; THEREFORE, HE CONTINUES TO DRIVE UNTIL IT FAILS. THE DEALER DID NOT WANT TO REPAIR THE VEHICLE BECAUSE OF THE ENGINE FAILURE AND NO RECORDING OF PRIOR MAINTENANCE. THE FAILURE MILEAGE WAS 67,000. *TR
Source: NHTSA WEB SITE -
2003 KIA SORENTO- BREA, CA
TL*THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT STATED THAT THE COOLANT TANK WAS CRACKED AND ALL OF THE COOLANT LEAKS OUT THE VEHICLE. WHEN THIS OCCURS, THE TEMPERATURE SENSOR STOPS WORKING. WHILE DRIVING 65 MPH, THE VEHICLE OVERHEATS WITHOUT THE CONTACT'S KNOWLEDGE; THEREFORE, HE CONTINUES TO DRIVE UNTIL IT FAILS. THE DEALER DID NOT WANT TO REPAIR THE VEHICLE BECAUSE OF THE ENGINE FAILURE. THE FAILURE MILEAGE WAS 71,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2003 KIA SORENTO- LONGVIEW, TX
2003 KIA SORENTO. GAS TANK WILL NOT FILL AND WHEN ATTEMPTING TO FILL THE CAR WILL SPEW GAS ONTO THE CONSUMER AND ALL OVER THE CAR AND SURROUNDING AREA CREATING A POTENTIAL FIRE HAZARD. ACCORDING TO KIA I HAVE TO REPLACE THE ENTIRE GAS TANK ASSEMBLY BECAUSE IT'S DEFECTIVE. FOR NOW I HAVE TO PUMP THE GAS IN EXTREMELY SLOWLY AND IT TAKES APPROXIMATELY 12 TIMES LONGER THAN NORMAL. *TR
Source: NHTSA WEB SITE -
2003 KIA SORENTO- CORDOVA, AL
TL*THE CONTACT OWNS A 2003 KIA SORRENTO. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO OVERHEAT. THE CONTACT INSPECTED THE VEHICLE AND NOTICE THE COOLANT WAS LOW. APPROXIMATELY A WEEK LATER HE INSPECTED THE VEHICLE AGAIN NOTICED THAT THERE WAS A CRACK IN THE RESERVOIR TANK. HE REPLACED THE RESERVOIR TANK. AS OF APRIL 15, 2008, THE DEALER HAD NOT INSPECTED THE VEHICLE. IN ADDITION, THE DRIVER SIDE HEADLIGHTS, TAIL LIGHTS AND BRAKE LIGHTS FAILED INTERMITTENTLY. AS OF APRIL 15, 2008, THE DEALER HAD NOT INSPECTED THE VEHICLE FOR THIS FAILURE. THE CONTACT FELT THAT THE ELECTRICAL SYSTEM CAUSED THE FAILURE. THE FAILURE MILEAGE WAS 72,000 AND CURRENT MILEAGE WAS 76,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 KIA SORENTO- MATAMORAS, PA
SAME THING ENGINE LIGHT COMES ON I PULL OVER TANK CRACKED , ENGINE RUINED, KIA TOLD ME THEY DON'T CARE AND WON'T HELP. ENGINE FAILURE DUE TO MANUFACTURER DEFECT CAR HAD 110 K ON IT, BUT THEY KNEW ABOUT THE TANK AND THE ENGINE CONCERNS, KIA SHOULD NOT BE ALLOWED TO GET AWAY WITH THIS, $4,000 LATER I HAVE A CAR THAT SHOULD NEVER HAD BROKEN. *TR
Source: NHTSA WEB SITE -
2003 KIA SORENTO- SUMMERVILLE, SC
TL*THE CONTACT OWNS A 2003 KIA SORENTO. WHILE DRIVING 60 MPH, THE VEHICLE FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THEY WOULD HAVE TO DISASSEMBLE THE ENGINE AT THE COST OF $861. THE DEALER REPLACED THE HEAD GASKETS, WATER PUMP ASSEMBLY, AND THE COOLANT TANK RESERVOIR. THE TOTAL REPAIR COST WAS $1,691. AFTER RETURNING HOME, THE CONTACT HAD TO TAKE THE VEHICLE TO HIS LOCAL DEALER TWO WEEKS LATER AND THEY STATED THAT THEY WOULD HAVE TO DISASSEMBLE THE ENGINE IN ORDER TO LOCATE THE FAILURE. THE DEALER IDENTIFIED WARPED CYLINDERS AS BEING THE FAILURE COMPONENT, AND THE HEAD GASKETS, PUMP ASSEMBLY, AND THE COOLANT TANK RESERVOIR WERE REPLACED AGAIN. THE VEHICLE IS CURRENTLY AT THE DEALER BEING REPAIRED. THE FAILURE MILEAGE WAS 66,400 AND CURRENT MILEAGE IS 66,800. THE COOLANT RESERVOIR LEAKED WHICH CAUSED THE VEHICLE TO OVERHEAT. UPDATED 05/13/08. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 KIA SORENTO- SIMI VALLEY, CA
SECOND OCCURRENCE IN LESS THAN 900 MILES, THIRD OCCURRENCE OVERALL, OF THE CRANKSHAFT PULLEY BOLT COMING LOOSE. LOSE OF POWER STEERING OCCURS WHEN BELTS COME LOOSE. *TR
Source: NHTSA WEB SITE