2016 KIA SORENTO Complaints

The contact owns a 2016 Kia Sorento. The contact stated while attempting to leave the residence, the vehicle hesitated and shifted out of gear independently. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 22V612000 (Power Train). The manufacturer was not notified of the failure. The failure mileage was 15,000.

ABS light and Traction Control light are coming on intermittently-noticed that when vehicle is in park the needle on the mph will jump-nothing has really happened yet-it’s just intermittent. I have researched and noticed quite a few others have had the same instances

I want to report the incident occurred on July 30, 2024 when I turned on the ignition. I pressed the brake to shift the transmission to the drive/reverse mode from Park mode. The shift stick was stuck at one position Park and did not move. I searched on line and found that I could manually shift the car and get the car moving at least by removing the cap next to the shift stick and insert a screw driver to press it inside. This allowed me to change the gear and move the car temporarily. Since, my car is parked and I am not driving it fearing it would stop instantly on my putting my life and others in danger. The vehicle has not been troubleshooted by Kia dealership or mechanic. I would like NHTSA that this vehicles be recalled for safety concerns and fix the issue without any charge to the owners.

I purchased a used 2016 Kia Sorento during the used vehicle rise in pricing back in 2021. I owned a 2012 Hyundai sonata (which also required an engine replacement), but I my grandmother's car died, and I needed a better vehicle for a new job. June 16th I was driving with my daughter at around 9am and suddenly the vehicle started to shake and loss of power with the radio system beeping all dash lights flashing "engine system component" and check engine light remained on. (very similar to how my sonata died before engine replacement). I pulled over got the vehicle towed to my house due to it being a weekend and unable to reach a shop. I have a code reader, which I read the codes. Upon getting it to the dealer they said it was the Cam Shaft Phaser and new spark plugs, costing about $4800. As a single mother and one income I need a vehicle to survive (and still owing over $6,000) and pay my bills. Now here I am September 15, and I get an "engine system component" and check engine light back on. Now I have read so many similar issues on Kia blogs and nothing is being done to fix these issue and I am stuck with a vehicle that I still owe money on and overpaid because of COVID, and continues to break down. I'm disgusted with Kia as they could care less.

In April 2022, I received a letter dated April 7, 2022, informing me of an extended warranty coverage for the Oil Pressure Switch leak in 2014-2018 Sorento vehicles equipped with the 3.3L GDI Engine, extending from 5 years/60,000 miles to 15 years/150,000 miles. Additionally, I was notified of an Important Safety Recall (NHTSA Recall Number: 22V612) indicating a defect that could lead to vehicle rollaway, significantly increasing the risk of a crash and injury. The letter assured me that Kia would inspect and, if necessary, replace the shift lock lever and holder at no cost. I took the vehicle in for inspection in May and the vehicle has not been returned to me yet. the vehicle has been at the dealership with no indication on when the issues would be remedied. The vehicle is used for services to minority and low income youth and it appears that the company does not care about BIPOC safety.

On [XXX], I was on my way to the Orlando airport to pick up my daughter in her car (Kia Sorento 2.4L GDI). At about the halfway point to the airport, I increased my speed so I could go around a slow moving truck on the turnpike. After I passed the truck, I guess maybe a few 10ths of a mile give or take. The car just died. I looked at the dash and I see it's lit up like a Christmas tree. I pulled over to the side of the road and onto the shoulder. I put the car in park, turn off the car, and then try to start it. It didn't start so I popped the hood and first thing I checked was under the car to make sure there was no oil or coolant leaks. Then I checked the oil dipstick and there was plenty of oil and the coolant tank was at the full mark. I called my insurance agency to get roadside assistance and the car was towed to the city of Clermont in Florida. We charged the battery due to it being low from trying to start the car. After the battery was placed back in the car we tried again to start the car. I was told to stop because there was smoke coming from the front of the engine. No fire, but it may have been the starter smoking trying to start the car. After trying several times, I gave up and filled out paperwork for the Christian Bros Auto group to check the car to see what is wrong with it. After a few days we were told that the motor was seized up and needs to be replaced. We have all the documentation of all oil changes and repairs since my daughter got that SUV. Vehicle was well maintained and documented. I see that there is a class action lawsuit against KIA for this size engine. Our next step is to see what we have to do to get the car repaired. She still owes over 18K still on the car. I heard that KIA was a good car but we'll see what happens now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Kia Sorento. The contact stated while driving 60-70 MPH, the vehicle made an abnormal loud cracking sound and stalled. Several unknown warning lights were illuminated. The contact was able to pull to the side of the freeway. The vehicle failed to restart and was towed to a safe location. The vehicle was then towed to the residence. The contact stated that upon opening the hood to inspect the vehicle, the contact noticed that the coolant reservoir had exploded, causing coolant to splash underneath the hood and to leak out on the front passenger's side of the vehicle. The vehicle was towed to the dealer, where the engine was taken apart. The dealer diagnosed that there was oil intrusion in the coolant, and that the engine had overheated excessively, causing the engine block to become distorted. The Extended Warranty field technician later informed the contact that the repair could not be covered. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 79,000.

My SUV is having all of the problems associated with a bad engine. This started a week ago and on Thursday, [XXX] my SUV completely stopped running and I had to get it towed to my residence. I had an ASE certified mechanic to check it out and he said your engine is BAD. I have had all of my required oil changes as well as servicing as recommended. I got this SUV in 2020. It has a little over 100,000 miles. I cannot afford a engine repair at this time. Please advice. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Kia Sorento. The contact stated while driving approximately 5 MPH, the vehicle stalled and failed to return to normal operation. No warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the rear sway bar link needed to be replaced. The vehicle was repaired; however, the failure occurred. The contact researched and became aware of NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.

The paint is bubbling up and peeling/chipping off on the hood and roof. Color is snow white pearl