2003 KIA SORENTO Complaints
View complaints related to 2003 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 300 complaints submitted for the 2003 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 KIA SORENTO- GLOUCESTER, NJ
AIR BAG LIGHT KEEPS COMING ON. KIA FIXED THIS ISSUE AT LEAST 5 TIMES NOW THE LIGHT IS BACK ON AND THEY WILL NOT REPAIR BECAUSE I AM OUT OF WARRANTY. IF AIR BAG LIGHT IS ON AIR BAGS WILL NOT DEPLOY AT TIME OF IMPACT I HAVE 3 SMALL CHILDREN. THEY HAVE NOT BEEN ABLE TO RESOLVE THE ISSUE. *TR
Source: NHTSA WEB SITE -
2003 KIA SORENTO- SUMRALL, MS
1. ENGINE STARTED KNOCKING ( MILEAGE 68,000 ) 2. ENGINE SHUT DOWN AND WOULD NOT RESTART 3. A MECHANIC CHECKED AND FOUND THE HARMONIC BALANCER WAS LOOSE ON THE CRANKSHAFT. IN THE ATTEMPT TO REMOVE THE HARMONIC BALANCER, THE MOUNTING BOLT BROKE OFF FLUSH WITH THE CRANK SHAFT AND APPEARS TO HAVE BEEN CROSS THREADED FROM THE FACTORY. THE HARMONIC BALANCER WAS NOT PULLED ALL THE WAY UP CAUSING THE FAILURE. DUE TO THE HARDNESS OF THE MOUNTING BOLT AND THE CRANK SHAFT, REMOVAL OF THE BROKEN BOLT IS IMPOSSIBLE. THE ENGINE WILL NEED AN OVERHAUL TO REPAIR THE PROBLEM AND OF COURSE THE WARRANTY HAS JUST EXPIRED. ( PLEASE ADVISE ). *TR
Source: NHTSA WEB SITE -
2003 KIA SORENTO- DOUGLASVILLE, GA
WHILE DRIVING MY 2003 KIA SORENTO ON AUGUST 14, 2007, THE ENGINE BEGAN TO MAKE NOISES, LOOSE POWER AND SLOW DOWN RAPIDLY. TWO BELTS POPPED COMPLETELY OFF AND THE CAR LOST ALL ITS POWER AND SHUT DOWN COMPLETELY. I TOWED THE CAR TO THE KIA DEALER AT ARBOR PLACE IN DOUGLASVILLE, GEORGIA FOR REPAIRS. THE DEALER INFORMED ME THAT THE CRANKSHAFT BOLT WAS BROKEN AND DID DAMAGE THE CRANKSHAFT PULLEY AND SPROCKET. THE DEALER MADE THE REPAIRS BUT AFTER DRIVING THE CAR A FEW DAYS LATER ON AUGUST 22, 2007 IT BEGAN LOOSING POWER AGAIN. I TURNED OFF THE VEHICLE FOR APPROXIMATELY 10 MINUTES AND TRIED TO START IT UP AGAIN BUT IT WOULD NOT START AT ALL. I AGAIN TOWED IT TO THE KIA DEALERSHIP AT ARBOR PLACE. IN SHORT, THEY SAID THAT THE CAR WAS DUMPING GASOLINE INTO THE CYLINDERS AND THAT WHEN THEY TEST DROVE IT, THE CAR LOOSES GASOLINE RAPIDLY. THE CAR CLEARLY HAS MAJOR MANUFACTURER DEFECTS THAT SHOULD BE FIXED BY KIA AT NO COST TO ME. *TR
Source: NHTSA WEB SITE -
2003 KIA SORENTO- HOUSTON, TX
LIKE MANY 2003 KIA SORENTO OWNERS THE OVERFLOW TANK IN MINE DEVELOPED A CRACK IN THE BOTTOM THAT IS ONLY VISIBLE WHEN IT IS PRESSURIZED. ALTHOUGH KIA KNOWS THERE IS A PROBLEM WITH THE OVERFLOW TANK IN MOST IF NOT ALL 2003 KIA SORENTO'S AND HAS SENT OUT A TSB TO THEIR MECHANICS OVER HOW TO REPLACE IT. AS SOON AS MY CAR HAD OVERHEATED DUE TO THE LEAK, I HAD TO PAY AROUND $100 TO BUY A NEW TANK FROM THE NEAREST DEALERSHIP BUT ALAS AFTER OVER HEATING MY CAR DEVELOPED MORE PROBLEMS AND ENGINE HAVING TO BE THROWN OUT. THIS HAS COST ME OVER $4300 IN REPAIRS SO FAR, AND HAVE NOT BEEN ABLE TO DRIVE THE CAR I AM STILL MAKING MONTHLY PAYMENTS ON IN NINE MONTHS. NONE OF WHICH ARE COVERED TO THE WARRANTY DUE TO THEIR "10 YEAR 100,000 MILE" POWERTRAIN WARRANTY NOT BEING TRANSFERABLE TO THOSE WHO BUY THE CAR USED. *TR
Source: NHTSA WEB SITE -
2003 KIA SORENTO- MATAMORAS, PA
2003 KIA PART # 25430-3E201 TSB # KT2007073101 DRIVING DOWN ROAD COOLANT OVER FLOW TANK SPLITS LEAKS FLUID OUT, RUINS ENGINE, FIND OUT KIA HAD A TSB OUT TO REPLACE TANK WITH STRONGER RE-ENGINEERED TANK. NEVER NOTIFIED PUBLIC, BAD DESIGN COSTS ME THOUSANDS OF DOLLARS BECAUSE NOT COVERED UNDER WARRANTY. I AM LEFT STRANDED 10 PM AT NIGHT ON SIDE OF INTERSTATE IN POURING RAIN. *TR
Source: NHTSA WEB SITE -
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2003 KIA SORENTO- NEWARK, NJ
MY VEHICLE STARTED ACTING UP WHENEVER I TURNED ON THE AIR CONDITION I WOULD LOSE POWER. THE ENGINE LIGHT WOULD COME ON AND THE STEERING WHEEL WOULD GET REAL TIGHT AND I WOULD NOT BE ABLE TO TURN IT. THE VEHICLE IS CURRENTLY AT A KIA DEALERSHIP WHERE IT HAS BEEN FOR 3 WEEKS NOW WAITING ON PARTS. NOT TO MENTION I CALLED KIA ROADSIDE ASSISTANCE FOR 4 DAYS STRAIGHT BEFORE A TOW COMPANY FINALLY CAME AND TOWED MY CAR TO THE DEALERSHIP. I WAS TOLD I NEEDED A CRANK SHAFT, TIMING BELT, AND A ENGINE WHICH IS ALL COVERED UNDER WARRANTY, BUT THEY HAVE NOT RECEIVED ANY OF THE PARTS NEEDED FOR MY CAR. I AM STILL WITHOUT A VEHICLE KIA SAYS THEY DO NOT DO LOANER CARS OR RENTALS SO I AM JUST FRUSTRATED WITH THE WHOLE ORDEAL. *JB
Source: NHTSA WEB SITE -
2003 KIA SORENTO- ATHENS, GA
TL*THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT RECEIVED A RECALL NOTICE IN JULY OF 2007 REGARDING THE CRANK SHAFT BOAT. HE TOOK HIS VEHICLE TO THE DEALER AND THEY STATED THAT THE PARTS FOR THE REPAIR WERE UNAVAILABLE. WHILE DRIVING 25 MPH, THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL AND THE ENGINE FAILED SIMULTANEOUSLY. HE TOOK HIS VEHICLE TO THE LOCAL KIA DEALER AND THEY STATED THAT THE TIMING BELT CAUSED THE FAILURE. AN INSPECTOR FROM CARFAX STATED THAT THE ENGINE FAILED BECAUSE OF THE CRANK BOAT SHAFT. THE MANUFACTURER REFUSED TO REPAIR THE VEHICLE WITHOUT A SERVICE CHARGE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 67,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 KIA SORENTO- ALTAMONTE SPRINGS, FL
2003 KIA SORENTO. GAS TANK WILL NOT FILL AND WHEN ATTEMPTING TO FILL THE CAR WILL SPEW GAS ONTO THE CONSUMER AND ALL OVER THE CAR AND SURROUNDING AREA CREATING A POTENTIAL FIRE HAZARD. ACCORDING TO KIA I HAVE TO REPLACE THE ENTIRE GAS TANK ASSEMBLY BECAUSE IT'S DEFECTIVE. FOR NOW I HAVE TO PUMP THE GAS IN EXTREMELY SLOWLY AND IT TAKES APPROXIMATELY 12 TIMES LONGER THAN NORMAL. *TR
Source: NHTSA WEB SITE -
2003 KIA SORENTO- STONE MOUNTAIN, GA
COOLANT SPILLING FROM THE RESERVOIR (WHICH WAS REPLACED IN DECEMBER 2006, THE PART WAS ON NATIONAL BACK ORDER. I WAITED 5 WEEKS FOR THE PART TO ARRIVE). THE CAR STALLED SEVERAL TIMES AND STEAM CAME FROM THE RIGHT SIDE OF THE HOOD. TODAY IS 8/31/07, SIMILAR INCIDENT HAPPENED WITH THE CAR. THE DEALER SAID THAT THE HOSE FROM THE COOLANT RESERVOIR WAS CRACKED. I ASKED SINCE THE PART WAS RELATED TO THE RESERVOIR WHY DID I HAVE TO PAY ADDITIONAL FOR THE HOSE REPAIR ($193.30). THE DEALER SAID THE HOSE WAS A SEPARATE PART. I DON'T UNDERSTAND WHY KIA DOESN'T RECALL THE RESERVOIR AND ANY ASSOCIATED PARTS. *TR
Source: NHTSA WEB SITE -
2003 KIA SORENTO- GALENA, KS
TL*THE CONTACT OWNS A 2003 KIA SORENTO. WHILE DRIVING 15-20 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE DOOR OF THE CONTACTS VEHICLE. THE PASSENGER SIDE FRONT SEAT BELT DISENGAGED, WHICH CAUSED THE PASSENGER TO SUSTAIN BRUISES TO THE CHEST. THE DEALER HAS NOT INSPECTED THE VEHICLE AND THE INSURANCE COMPANY HAS NOT YET DETERMINED IF THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 86,000. *UPDATED 12/12/07 *BF MISSOURI ACCIDENT REPORT. UPDATED 12/12/07 *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE