2015 KIA SORENTO Complaints

View complaints related to 2015 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 700 complaints submitted for the 2015 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 KIA SORENTO
    - Oshawa, NY

    Our kia has problems with the camshaft sensor and when we described the issues we were having to our dealer he immediately said it was the camshaft sensor and apparently there are a lot of issues with this model with the sensor. Our car kept on stalling and when my husband was stopped at a red light yesterday the car wouldn't start and was a safety concern for him, luckily he wasn't hit from behind just made a lot of other drivers mad. I believe kia knows about this problem but hasn't acknowledged it yet. When we left it with the dealer he said parts are on backorder but you could drive the car if you want, we feel that is so unsafe and total disregard for his safety. I'm hoping someone could look into this and the total disregard of the dealership for advising us to keep driving this unsafe vehicle until they can repair it for us. The car started having issues a week ago, it wouldn't start, then it was fine until last Saturday night and the engine light came on. So when we were bringing it to the dealership to have a look at it, it stalled again at the red light. We feel this could have been a serious issue had the other vehicles behind is not stopped and hit us while in the car. Also the repair mechanic automatically knew the issue so obviously it's not the first car in there with this problem

    Source: NHTSA WEB SITE
  • 2015 KIA SORENTO
    - Jacksonville, FL

    The car's paint has been peeling off. I purchased the vehicle when it had 49,000 on it in 2020. A few months later i noticed some chipping on the hood and above the front window. I called Kia and they said there was no recall. More and more paint had chipped and today i was at the dealership for service no paint chip on my door and when i got home a big chunk of paint was missing. I did not notice it before leaving the dealership because my door was open for me to sit in. The paint is snow white pearl. The 2014 sorento was recalled for this and the paint on the 2015 is chipping in the same areas. It is evident that something is clearly wrong with this paint. I have seen other kia sorentos in my area with the snow white paint and they also had paint chipping in the same areas. Please help. I love my vehicle but this is making my Kia look horrible.

    Source: NHTSA WEB SITE
  • 2015 KIA SORENTO
    - Donegal, PA

    brake caliper failed and destroyed brakes, rotors and caused vehicle to shake when brakes applied

    Source: NHTSA WEB SITE
  • 2015 KIA SORENTO
    - Greenville, GA

    I bought this car used and never thought to check any problems associated with headlights. The first time I drove it at night, I stopped to see if the lights were even working. I took it to my local garage who has taken care of all my vehicles from Chevrolet S10 to BMW X5. They changed out the bulbs and made no difference. He then contacted various auto parts companies to order the housing for both headlights. The part is priced approximately $600 to $700 each plus his labor. I don’t take this car on the road at night unless absolute necessity. I planned to drive this car for a short period and then give to my grandson. Now, not a chance. He would be safer on the road with a skateboard and a flashlight and he lives in the city of Atlanta. Never have I driven a vehicle that felt more unsafe than this car. In the past, I had a commercial drivers license so I am capable of driving day, night, rain, and shine. Not in this car! This is a problem identified and reported for many years and appears no action has been taken to require Kia to make the cars safe for drivers of their cars as well as the risk to other vehicles and drivers on the road.

    Source: NHTSA WEB SITE
  • 2015 KIA SORENTO
    - Jacksonville, AR

    I was driving down the freeway and my engine seized and I lost power to the engine. My safety was put at risk because I was on a busy freeway and it happened on a bridge and I had nowhere to go. Someone could have rear ended me very easily. My car is available for inspection at the dealer now, who says it needs a complete engine replacement. Prior to the engine failing there were no lights on my dashboard. After the engine failed all the lights were on.

    Source: NHTSA WEB SITE
  • 2015 KIA SORENTO
    - Durham, NC

    I own a 2015 Kia Sorento in Snow White Pearl. I have 2 Complaints: 1.) The paint is peeling off of the hood. I have read many reviews online where similar issues are happening with Kia vehicles manufactured in a similar timeframe that have issues with SWP peeling off of the hood and the pillars. My car, specifically, is peeling in both the hood and the pillar. Photos attached. 2.) Our vehicle's steering wheel, when we travel over 60mph, squeaks as if it is loose metal. It sounds like a sharp squeak. It only happens when we are traveling at high speeds on the highway. Not while turning or at slow speeds. It is not a rodent or anything like that because we've had a dealership check it out. The dealership did not know the source of the squeak and recommended we got a new steering column and replaced a few other components to fix this squeak (Over $1,500, I'll be happy to share the estimate receipt). Upon searching on Google, I've seen there were more than enough posts about Kia vehicles' steering wheels squeaking to think it's a problem specific to our vehicle. This is s forum of Kia owners who have a Kia vehicle squeaking:: https://www.kia-forums.com/threads/2022-kia-sorento-x-line-s-squeaking-noise-in-steering-wheel.355478/ This is a video I stumbled upon of a Kia vehicle squeaking: https://www.youtube.com/watch?v=lgdf7d2NQYg

    Source: NHTSA WEB SITE
  • 2015 KIA SORENTO
    - Kernersville , NC

    I only had it 2 weeks and I was driving it and it mad a loud noise you couldn’t give it no gas and it shut off so we’re trying to start it. It sounded like a rod rattling in the engine. And I just had a new oil change, and when I reject all it was black as dirt. I don’t understand because I just got the car never made a first car payment yet that was very unsafe. I had to pay for 2 different tows that’s not right I was in New Jersey and I live in Kernersville nc and had to pay someone 900 to get back home

    Source: NHTSA WEB SITE
  • 2015 KIA SORENTO
    - Leesburg, GA

    I have had nothing but problems out of this car since I purchased it. I purchased it used from Chevy and within a week I was in a rental car due to issues. Now after only having the car for 3 years still making payments, after having the oil changed within a month the engine showed no oil when I took it back to the shop with complaints of a engine knock. They replaced the oil however within 4 days the car could not be moved. Why is it my car is doing everything in the case action lawsuit yet I don't qualify for the engine replacement. Now they refuse to give me my car back due to this recall, it's been at kia since last November. Without anything being done with it. I have cancer and can't hardly get to my appointments. This is the worst car I could own someone please tell me what to do. Start a new class action law suit. You should have to honor your cars if they are still being paid for from a dealership.

    Source: NHTSA WEB SITE
  • 2015 KIA SORENTO
    - Leesburg, GA

    I went to have the recalled item fixed for the engine failure. However Kia informed me that an issue must be heard before they can fix the issue. Around 3 months went by and I had my oil changed. I went out of town and when I came back my car started to make a tapping noise. I had someone check my oil and it showed I needed over 3 quarts. I took my car back to the oil place and they said they didn't know what happened. Did another oil change and added more oil. The next day my engine was knocking. I took it to kia and they told me I needed to replace the engine. However now they will nor release the car due to an issue with it blowing up. I'm with out a vehicle and about to loose my job due to issues getting back and forth from work.

    Source: NHTSA WEB SITE
  • 2015 KIA SORENTO
    - Cape Coral , FL

    The headlights on this vehicle you can’t even tell they are on after dark even after kia of Cape Coral florida tried adjusting them it’s so bad I ended up installing a light bar on there just to be able to drive this after dark if I get in a accident because of this who is liable I just think there should be a repair they should have to do

    Source: NHTSA WEB SITE