2016 KIA SORENTO Complaints

View complaints related to 2016 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,160 complaints submitted for the 2016 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 KIA SORENTO
    - Vista, CA

    I have the Pearl White paint on my 2016 Sorrento and the top front ,hood and pillars are all delaminating. I have tried to touch up paint some areas but it has gotten too bad to keep up. The paint is peelin g now all over the car.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Austin, TX

    I was driving in fast moving traffic on a highway when my car suddenly shook and lost power. The check engine light came on. I pulled over and turned the car off for a few minutes. restarted the car, no light came on, so I continued. After a little while the car started hesitating as I would press the gas peddle then it would rev high rpm's and then take off very fast. The engine light came back on. I was able to get to a garage where they checked it. They said it was total engine failure. A spark plug broke inside the cylinder causing internal damage. I then towed it to a KIA dealership but have not heard back from them yet what their diagnosis might be. I could have been run over from behind by a semi truck or at least hit from behind when my car suddenly slowed down. I looked on line and have seen countless failures of this same engine for various reasons. It seems to me that this engine is a lemon in many ways. KIA has a settlement in place but only if the failure is caused by one certain thing. This engine as a whole is dangerous. Reports like mine are numerous, also engines catching fire. How is this engine not recalled? 1. engine failed 2. could have been hit from behind 3. automotive garage confirmed internal damage 4. still at KIA dealership with no response yet 5. engine light came on

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Chicago, IL

    My front driver seat slips out of recline position to another position on its own Had engine replaced, got car back, made humming noise, took back to dealer, could not find noise, car still makes noise and now there’s seems to be louder noise coming from steering or front suspension while car is driven, dealer claims with no extension of warranty and over 60,000 miles, any work for this issue with steering/suspension is not covered, this was not an issue before engine was replaced under the engine recall

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Hilliard, FL

    I own a 2016 Sorento SXL AWD and this issue just started. I work evening shift and get off at 11pm. I always have the lights set to "auto", while driving home on a rural road at night and the headlights switch off on their own. I have to manually switch the lights off and back to auto for them to come back on. Potentially dangerous situation and Kia should issue a recall. Can find any recall but have done research and find it is an on going issue seems be be a multi function switch.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Suisun City, CA

    Body paint has started peeling. Local Kia dealership acknowledged frequency of defect however corporate denied claim due to being outside of original warranty. Advised to pay for new paint with possibility of reimbursement.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Douglas, MA

    The contact owns a 2016 Kia Sorento. The contact stated that after the vehicle was started, the check engine warning light illuminated, with an abnormal sound coming from the engine compartment. The vehicle was towed to an independent mechanic where it was diagnosed that the engine needed to be replaced due to a lack of engine oil. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact stated that the previous oil change was approximately three weeks before the failure. The failure mileage was approximately 117,990.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 KIA SORENTO
    - Hollywood , FL

    My left headlamp always goes off. The lights go off all the time. I changed the bulb but its Not it. It the faulty light cable connections. I replace higher lights 12000k and the left light cable never stays on. Cause the left light cable is crap and never probably done. So i bought a lemon new off the lot

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Mountain View, CA

    The contact owns a 2016 Kia Sorento. The contact stated that when the vehicle was started, the vehicle failed to shift into an intended gear, and was stuck in park(P). The contact placed a screwdriver in the shifter to manually shift into the intended gear to drive the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 81,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 KIA SORENTO
    - North Chesterfield, VA

    I keep having problems with the brake lights and all of the back lights, have fixed or replaced them 7 to 8 times in the last 2 years, and my passenger door will not lock, know another person that has a Kia that has the same problem

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Green Bay, WI

    while driving at night the headlights will go out. it has done so several times in the past. it is very scary when it happens on the freeway. Also the brake lights, specifically the drivers side, will stop working about every 2 weeks or so. I replace it and shortly after, it will stop working.

    Source: NHTSA WEB SITE