2011 KIA SORENTO Complaints

My rear doors are locked and will only open from the inside. This is very frustrating and I believe very dangerous

2011 Kia Sorento, built 2010 , Kia issued a recall notice concerning misaligned intermediate shafts on the passenger side of trans axle. This recall is for vehicles manufactured from start of production thru may 22 2010. Our vehicle has manufacture date of June 9 2010, and has suffered thru 168000 gimpy miles on this gnarled intermediate shaft. Photo included. So Kia did have this problem longer than theinial 4/25/2011 recall for Power Train campaign #11V258000.

Part failure. Electronic control module for air bag. Air bag warning lamp illuminated and remain lit on dash. Local autopartsO’reilleys on board diagnostic tool reads two codes. B1620 internal fault- replace SRSCM and B1764 body sensor MAT defect. This Kia Sorento has had several repairs done via KIA recall and safety campaigns. 2017 clean and seal and or replace rear wheel speed sensor housing … could AND did illuminate ESC ABS and HILL Climb on dash… vehicle operated in southern Louisiana . Air Bag warning lamp. 10/10/2019, 147716 miles . Code found at Kia performing clock spring assembly warranty extension code for high resistance. Replaced clockspring and cleared code. High resistance is Key at this time. Also the cruise control began to function properly after the lamp turned off. May 28 kia letter concerning newly developed computer software for ECU, engine control unit. Repaired July 28 2021. June 2016, August 2019, Kia Sorento airbag clock spring assembly warranty extension. Air bag illumination. These letters state the warranty extension will be 15 years and subsequent air bag illumination will be diagnosed at no charge for 15 years. Yet I have two codes, return to Kia to validate and am charged for diagnostic as well, the air bag lamp still illuminated. Explained I need NEW SRS module at cost of estimated $1200. Vehicle does not communicate with SRSCM. Recommend replace the airbag control module I ask, is it ossicle with NEW updated ECu as well as prolonged Air bag illuminated due to HIGH resistance from clock spring malfunctioning, could this feedback and prolonged exposure cause the airbag co trip module to malfunction ? Airbags are a safety issue. The electronics should not falter .

The contact owned a 2011 Kia Sorento. The contact stated while pulling into the parking lot at work at approximately 3 MPH, there was what seemed to be steam coming from the engine. The contact stated there was actually smoke and ash which was on the driver's side of the hood. There were no warning lights. The contact exited the vehicle safely. Immediately after exiting the vehicle it was engulfed in flame and was destroyed. The fire department extinguished the fire. The police department was on the scene and conducted a report. The vehicle was towed to the wrecking yard. The contact fell at the time of the explosion. There were smoke ventilation and cuts on the right arm along with bruises from the contact. The manufacturer was notified of the failure. The approximate failure mileage was 90,000

Snow White Pearl exterior paint coming off in chunks, progressively getting worse and worse along top roof where front windshield is and along the bottom where the rear windshield is. It literally bubbles up and flakes completely off exposing the body. This has been continually going on for years without resolve and there is no way to stop the issue.

On 06/05/2019 my Kia Sorrento 2011 vin [XXX] EX V6 2WD engulfed in flames yards from my home as my family barley escaped as it exploded. My husband in shock across the street video taped and took pictures of this horrific event. This is not a accident incident no other vehicle or object involved. Kia complaint filed #[XXX] accident millage: 99,000 Police report filed w Missouri Hwy Patrol Corporal Kline #[XXX] Vehicle was "inspected" post fire by a Kia inspector reported due to fire undetermined cause?! Vehicle purchased at World Kia in Joliet 2525 W. Jefferson Joliet, IL 60435 on 10/01/2015 registered Certified Manufactured warranty purchase Vehicle # [XXX] administration address: 175 W. Jackson Chicago, IL 60604 Extended Warranty purchased at the time of sale. Warranty extension program letter dated 11/07/2016 received to me purchaser: [XXX] current address: [XXX] [XXX] Please contact me with any additional documents, pictures, or statements My insurance didn't cover the full financed balance... I appreciate any information you have, Thank you, [XXX] Kia did not honor any warranty's INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Going down the highway with cruise control on, the car jolted and disengaged cruise control. At another time it jolted at an intersection and the car died. Was able to restart and continue. Turning a corner, felt the small jolt / surge..nothing else noted....yet

The contact owns a 2011 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

Intake manifold runner control actuator on 2.4L engine has an inherent defect. The plastic coupling that connects the runner male connection on the side of the intake manifold to the runner control actuator has cracked twice, requiring several replacements of the runner control actuator at a cost of approximately $300 (part and labor) each repair. The coupling can't cost more than 25 cents to manufacture but once it cracks, you can't just buy the plastic coupling; you have to replace the entire runner control actuator. Suggest Hyundai/Kia manufacture the coupling from a metal capable of high temperature application and make just the coupling available for purchase.

The contact owns a 2011 Kia Sorento. The contact stated while attempting to open the passenger’s side door from the outside, the door handle was inoperable. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 93,000.