2014 KIA SORENTO Complaints

Car recently hit 103,000 miles and was taken in for its scheduled oil change. Mechanic discovered that only a single quart of oil was left in the engine during the oil change despite regular maintenance. Metal flakes were found in the oil that was removed which points to a similar recall with the engine bearings identified in 2017. However, the VIN of this vehicle is not showing up in the recall list. Mechanic is recommending the engine be replaced in the vehicle.

I bought this 2014 kia sorento about 2 years ago from a small dealer. When I bought it there was minial peeling above my window on my hatch. When I bought my car it was already at 169,000. miles on it. In the last 6 months the paint has rapidly been peeling off on my doors and getting worse on the hatch. My car is currently at 205,866 miles. So in that time it started peeling off in 6 different areas. Over the winter when  the first spot peeled we attempted to cover it up with a car paint in a panic afraid that it was going to rust. Although we noticed that the other spots where the paint is peeling and looks to be bare metal isn't even rusting. The thing is with these spots it wasn't starting with a chip then spreading. These spots were bubbling and then breaking and falling off while on the streets and the highway. We are very confused on why the paint is bubbling up then peeling off. After that inital tear in the bubble it continues to peel from there and get worse. Im afraid to was my car because the amount of the amount of paint that will come off. We also noticed that this wasn't the first time it has happend with my car. Like i said I bought it from a small dealer and after the right spot started peeling we started to take a clsoer look and we could see that some of the spots peeling have been previously covered up and resold. I just want my paint fixed for a mistake the manufaturer made.

In May of 2021 my 2014 Kia Sorrento had major engine problems. I brought it to Myrtle Beach Kia immediately and after 5 months of back and forth and paying for rental vehicles, I was told that they would not cover any repairs due to the Recall! I then paid $8, 663.63 for a repair that was never fully completed. Immediately after receiving vehicle back, check engine light was on. Numerous call to the dealership and I was told dont worry it just needs to cycle through. My vehicle has NEVER been properly serviced by them. I have kept up will all oil changes and maintenance in the meantime. I was told the check engine light codes were PO335 & PO 0018. I have had the Camshaft Bank Sensor and Crankshaft sensor replaced on [XXX] and this vehicle STILL has same check engine light on and is not receiving proper power while driving. I looked up recalls and found that currently recall 21 V331000 is in effect, this recall is a major safety issue especially being that I have 3 children that I drive around in and there may be a fire! I called Myrtle Beach Kia and the earliest they can get me in to service is a month from now, on [XXX]!! I feel that especially after everything I have been put through with this vehicle and the amount of money I have put out, that a loaner car would be offered to me to drive while waiting for them to fix the safety recall. Please contact me at [XXX] or [XXX] and please contact kia to allow a loaner vehicle to be used while waiting almost 1 month for the service. Thank You in advance for hopefully your concern and remedy to this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2014 Kia Sorento. The contact stated that after an oil change and driving approximately 1,200 miles, there was no oil in the engine. The contact stated that there was no visible oil leak. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 153,000.

iT APPEARS MY CAR IS BURNING OIL, THERE IS NO LEAKAGE. I KEEP OIL CHANGES ON A REGULAR BASIS AND NOW CHECKING OIL LEVELS DAILY. IT IS USING 1-1.5 QTS EVERY 2 WEEKS. THIS PROBLEM WAS FOUND WITH LAST OIL CHANGE. MY CAR NOW SEEMS TO SEIZE WHEN TAKING OFF INCONSISTENTLY. I DON'T KNOW IF TWO PROBLEMS ARE CONNECTED. THERE ARE NO WARNING LIGHTS COMING ON. I CONTACTED CARTOWN KIA ABOUT 3 TIMES BY PHONE, LEAVING MESSAGES, AND ONLINE BUT NO RESPONSE.

The body of vehicle has paint chipping away in large pieces for no apparent reason. The color is a pearl white

The contact owns a 2014 Kia Sorento. The contact stated while driving 50 MPH, the vehicle lost motive power, stalled, and shut off. There was no warning light illuminated. The contact was able to safely pull over on the side of roadway. The contact was able to restart the vehicle; however, the vehicle restarted rough, but then started operating normally. The vehicle was taken to the dealer for diagnosis, but no cause for the failure was found. The manufacturer was not contacted. The failure mileage was 41,000. The contact went to the dealer who was going to charge 1hr out of 3hrs, if they found anything wrong with the vehicle. They didn't find anything and released the vehicle to the contact stating they would not take off immobilizer, now and go do what u have to do. The contact stated because of this the vehicle was traded in.

My son was driving the vehicle and was luckily stopped in traffic at a stop light. All of a sudden the RPM's dropped and the engine shut off. The car would not start and had to be pushed to the side of the road in heavy traffic. While waiting for a tow truck, we noticed the engine oil was completely dry. There had been no warning such as oil lights, engine lights, burning oil smells or leaking oil. The oil had just disappeared without warning. After the vehicle was towed to the local KIA dealer, we were told that the engine had seized. This vehicle has been maintained consistently since the day it was bought brand new. We have records from all maintenance that has been done on this vehicle. The local dealer told us it would cost $11,000 to replace the engine. Unfortunately, that was an expense that we could not afford so the car sits in non working order.

My kia Sorento is severely peeling paint. it comes off in chunks. Since it has starting peeling above the passengers side door, it has not stopped. I saw that several other people have had this complaint and Kia has not fixed it yet. Kia will not agree to fix the paint job. My car has a SWP color on it and won’t stop peeling.

On January 8, 2023, my 2014 Kia Sorento burnt up. I was driving down the street when I could see smoke and smell something burning. I stopped the car and got out just in time. It exploded and totally burnt. I have a video but it will not upload.