2015 KIA SORENTO Complaints

The contact owns a 2015 Kia Sorento. The contact stated while driving approximately 40 MPH, he heard an abnormal rattling sound before the vehicle started to lose motive power. The contact depressed the accelerator pedal, but the vehicle failed to respond. The contact then depressed the accelerator pedal with much more force and the vehicle responded. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that nearly all the engine oil had been consumed. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired. The contact researched online and related the Failure to Kia Technical Service Bulletin Number: 222 (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 84,000.

Engine suddenly stalled while driving, causing unsafe conditions as we could not maneuver out of traffic safely. Car has approx 70,000 miles on the engine, and has had all regular oil changes on time. When the engine started to shake the oil/engine light flashed and we pulled over as quickly as possible. When I checked, there was zero oil in the car. We had never seen evidence of an oil leak and the previous oil change was approx 3,500 miles ago. I called Kia and they said my car was not covered by their warranty or recall. I had it towed to an independent mechanic who confirmed that the engine was blown and irreparable.

The low beam headlights on the 2015 Kia Sorento has made it very difficult in viewing the road at night. It is hard to visualize objects within short distance. The socket to install the headlight bulbs point more to the ground instead of outwards. Your assistance in this matter would be greatly appreciated.

On Thanksgiving day, the vehicle loss POWER while driving on the highway to Anniston Alabama, endangering the lives of myself and my four children. NO WARNING LIGHTS. I was giving it gas and it would not go. I was able to get some good Samaritans to push it off the road into an empty parking lot. It would not restart, it started SMOKING, would not take a jump start. Left it over night, came back the next day, had to jump start it but it was now making a TICKING NOISE. STILL NO WARNING LIGHTS ever came on the day of the incident or after. Had it towed to a Repair Shop and was told the Engine NEEDED REPLACEMENT. Had it towed back to Georgia, had another mechanic look at it and was told it was the engine also. Finally had it towed to Kia Moters in Athens GA, and was unable to get recalls fixed because the engine is bad and was told it's not part of the recall. The car is available to be inspected.Had no warning of failing engine prior to this.

Rear passenger door handle came apart. Handle clicked in place, but came apart each time attempted door opening. Auto shop replaced door handle assembly. Door was unusable. No warning other than handle falling off

2015 Kia Sorento with Snow White Pearl Paint is just peeling off of car in various areas. This is a manufacturer defect and should be repainted by Kia or reimbursed for a repaint. Several other complaints regarding this same paint color. I have filed a couple complaints to Kia who states that its out of warranty. The warranty should be extended as this is a defect. Your paint should not just peel off while you are driving down the road.

The contact owns a 2015 Kia Sorento. The contact stated that while driving at an undisclosed speed, she smelled a fuel odor throughout the vehicle. The check engine warning light illuminated. Additionally, the contact stated that while attempting to start the vehicle, the engine failed to turn over immediately. The vehicle was taken to Auto Zone and diagnosed. The contact was informed that the engine oil level was low. The vehicle was then towed to an independent mechanic where it was diagnosed that a high-pressure fuel line needed to be replaced. The vehicle was being repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 157,000.

The contact owns a 2015 Kia Sorento. The contact received notification of NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Kia Sorento. The contact stated that while driving at night at various speeds, the headlights were very dim. The contact stated that the viewing distance was short. The contact used the high-beam headlights to see the road clearly. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the headlight bulbs needed to be replaced. The vehicle was repaired but the failure persisted. The contact called the local dealer and was informed the chrome reflectors might not be aligned. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 77,553.

2015 Kia Sorento - Airbag light came on. Mechanic diagnosed as a faulty clock spring assembly. Checked Carfax for recalls and nothing came up with his error code, however, there IS a recall for 2011-2015 Sorento Airbag Clock Spring Assembly. The same repair, but not coming up for my VIN #. Cost of repair is $$$$ out of pocket.