2003 KIA SORENTO Complaints

"THE BATTERY AND BRAKE LIGHTS WERE ON THE DASHBOARD. ALSO, THE VEHICLE LOST POWER STEERING. OPENED THE HOOD AND THE ENGINE AREA AND FOUND THE ALTERNATOR BELT FELL OFF ITS PULLEY. THE POWER STEERING BELT RAN OFF THE ALTERNATOR BELT. THIS WAS WHY THE VEHICLE HAD NO POWER STEERING. CHECKED THE CRANK SHAFT PULLEY, AND FOUND THE CRANK SHAFT PULLEY HAD PLAY, AND THE CRANKSHAFT BOLT BACKED OUT OF PLACE. KIA HAS A PIT STOP HIGHLIGHT , STATING THAT THE CRANK SHAFT BOLT BACKED OUT OF PLACE DUE TO IMPROPER TORQUE SETTINGS ON THE CRANK SHAFT BOLT. HIGHLIGHT KT2006042501. REMOVED THE RADIATOR TO GAIN ACCESS TO THE CRANK SHAFT PULLEY. REMOVED THE CRANK SHAFT PULLEY AND INSPECTED. FOUND THE CRANK SHAFT SPROCKET PIN SHEARED OFF DUE TO THE CRANK SHAFT PULLEY BACKING OUT PLACE. THE CRANKSHAFT SPROCKET HOLDS THE PULLEY IN PLACE. THE CRANK SHAFT PULLEY, SPROCKET, AND BOLT WILL HAVE TO BE REPLACED. REMOVED THE TIMING BELT AND TO REPLACE THE SPROCKET. INSTALLED EVERYTHING BACK IN PLACE AND STARTED THE VEHICLE. OIL WAS NOW LEAKING FROM BEHIND THE TIMING COVER. REMOVED ALL PARTS AGAIN TO GAIN ACCESS TO THE TIMING BELT. FOUND OIL WAS LEAKING FROM BEHIND THE TIMING SPROCKET. REMOVED THE SPROCKET, AND FOUND THE CRANK SHAFT RUBBER SEAL HAD SIGNS OF WEAR AND WAS SLIGHTLY BENT. REPLACED THE CRANK SHAFT RUBBER SEAL, AND REINSTALLED SPROCKET AND TIMING BELT. STARTED VEHICLE, AND NO SIGNS OF LEAKS WERE NOTICED. ROAD TESTED VEHICLE , AND VEHICLE DROVE PROPERLY. THE OWNER COMPLAINED AND QUESTIONED THE RESULT OF THE LOSS OF POWER STEERING DUE TO THE IMPROPER TORQUE SETTING ON THE CRANK SHAFT BOLT AS SUGGESTED BY THE NARRATIVE OF THE MECHANIC'S REPORT AND AS STATED ABOVE. IF IT WAS SO DOES THE OWNER HAVE REMEDY IN CONTACTING KIA OR THE DEALERSHIP )FOR POSSIBLE REIMBURSEMENT FOR THE PARTS AND LABOR ASSOCIATED WITH THIS PART OF MECHANICAL PERFORMANCE. *AK

AS I WAS DRIVING DOWN THE FREEWAY, THE ENGINE STALLED AND ALL LIGHTS ON THE DASH CAME ON. I WAS ABLE TO PULL TO SAFETY (JUST BY SHEER LUCK) AND CALLED KIA 1-800 FOR TOWING SERVICE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP. I WAS INITIALLY TOLD THAT THE TIMING BELT WAS MALFUNCTIONING. SUPPOSEDLY THE ANALYZER SHOWED THAT THERE WERE "MULTIPLE MISFIRES. I WAS ASKED IF THE CAR WAS MISSING PRIOR TO THE STALL. I TOLD THEM IT RAN AS SMOOTH AS SILK. I AUTHORIZED THEM TO REPLACE THE TIMING BELT DESPITE THE FACT THAT IT HAD BEEN REPLACED AS PART OF SCHEDULED MAINTENANCE TWO MONTHS EARLIER. THE DEALERSHIP THEN CALLED AND TOLD ME THEY HAD "GOOD NEWS AND BAD NEWS". THE TIMING BELT WAS REPAIRED BUT IT APPEARED THE HEAD WAS BLOWN AND THAT KIA REFUSED TO PAY FOR REPAIRS BECAUSE THE OVERFLOW BOTTLE WAS CRACKED. THEY STATED THAT THE HEAD BLEW BECAUSE THE ENGINE OVERHEATED AND WAS CAUSED BY MY NEGLIGENCE. THE GAUGES NEVER INDICATED THAT THE CAR OVERHEATED. THEY ARE UNABLE TO TELL ME HOW MUCH THE REPAIRS WILL COST BECAUSE THERE MAY BE FURTHER DAMAGE ONCE THEY TEAR IT DOWN. THE ESTIMATE IS BETWEEN $2500 AND "WORE CASE SCENARIO" $4700 I AM FURIOUS. THE CAR IS NOT YET FOUR YEARS OLD AND STILL HAS 36,000 MILES LEFT ON THE WARRANTY. *JB

I HAVE NOW HAD THE CRANK SHAFT PULLEY BREAK 3 TIMES, THE ENGINE AND OTHER PARTS HAVE HAD TO BE REPLACED DUE TO THIS. IT MAKES THE VEHICLE SUDDENLY INOPERABLE AND UNSAFE.*AK

TL*THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING THE STEERING WHEEL LOCKED AND COULD NOT TURN LEFT OR RIGHT. THE MECHANIC STATED THAT A BOLT AND BALANCER DETACHED FROM THE HINGES. THE CONTACT SUGGESTED THAT THE POWER STEERING MAY HAVE BEEN LOW IN FLUID. THE CURRENT AND FAILURE MILEAGE WERE 79,000.*AK

CRANKSHAFT PULLEY BROKE OFF. KIA DEALER RECOMMENDS ENGINE REPLACEMENT. COST WOULD BE $7000. RESEARCHING THIS TOPIC FIND OTHERS WITH SAME SITUATION. THIS IS A SERIOUS SAFETY PROBLEM. THE POWER STEERING BECOMES INOPERABLE AND THE POWER SHUTS OFF WHILE DRIVING. *JB

CUSTOMER WOULD LIKE TO KNOW IF ANY PENDING SAFETY RECALLS OR INVESTIGATIONS FOR THE 2003 KIA SORENTO**CC *JB

I OWN A 2003 KIA SORENTO LX. I USED IT MAINLY TO GO FROM HOME TO WORK. THIS HAPPENED 2 DAYS AGO, MARCH 16, 2006, AT 32247 MILES. WHILE MAKING A RIGHT TURN FROM A STOPLIGHT, I HAD COMPLETE LOSS OF VEHICLE CONTROL, IT WOULD NOT LET ME STOP IT AND I COULD NOT CONTROL THE STEERING WHEEL, IT KEPT TURNING SHARPLY TO THE RIGHT, AND I LANDED ON THE SIDEWALK. LUCKILY, IT HAPPENED WHEN I WAS JUST ENTERING MY NEIGHBORHOOD, GOING AT MODERATE SPEED, AND THERE WERE NO CARS BESIDES OR BEHIND ME. TO THINK IF I WERE DRIVING 65-70 MPH ON THE HIGHWAY AND HAVE THIS HAPPENED AND LOSE CONTROL, I WOULD HAVE BEEN DEAD. BUT IT IS THE SECOND TIME IT HAPPENS IN 3 1/2 YEARS. THE FIRST TIME WAS ABOUT 1 1/2 YEAR AGO, BUT I DID NOT PAY ATTENTION TO IT SINCE I THOUGHT IT WAS DUE TO WET CONDITIONS. I WAS ENTERING THE MULTI-LEVEL PARKING LOT WHERE I WORK. I WAS GOING UP TO THE 4TH FLOOR WHERE I PARK, AND WHEN I TURNED LEFT ON THE 3RD FLOOR, THE CAR WENT OUT OF CONTROL, KEPT GOING ROUND, AND I COULD NOT STOP. LUCKILY AGAIN, IT WAS SO EARLY IN THE MORNING THAT THERE WERE NO CARS IN THAT FLOOR. SURELY, A SAFETY-RELATED DEFECT EXISTS. WHAT HAPPENED FRIDAY ALMOST GOT ME KILLED. IT HAS HAPPENED ONLY TWICE IN ALL THESE YEARS, BUT, NO MATTER WHAT HAPPENS, I WILL NEVER FEEL SAFE ON THIS CAR AGAIN. I CANNOT TAKE ANY OTHER CHANCE OF BEING KILLED BECAUSE OF A CAR'S DEFECT. I WILL BE NOW USING MY HUSBAND'S CAR TO TRAVEL BACK AND FORTH TO WORK. BESIDES THAT BIG PROBLEM, I HAVE ENCOUNTERED OTHER PROBLEM WITH MY SORENTO. THE FRONT AND BACK BULBS BLOW QUITE OFTEN. I HAVE TAKEN THE CAR TO THE DEALERSHIP EVERY TIME IT HAS NEEDED REPLACEMENT, AND I HAVE ALL THE INVOICE SHEETS. I WOULD PREFER TO HAVE SOMEONE CONTACT ME IN SPANISH. THANK YOU KINDLY.

I WOULD LIKE TO MAKE A COMPLAINT ABOUT MY 03 KIA SORENTO. I BOUGHT THIS CAR USED IN 2004. MY HUSBAND CALLED KIA TO CHECK TO SEE IF THE WARRANTIES WHERE TRANSFERABLE AND THE REPRESENTATIVE TOLD HIM THEY WERE. SINCE I HAVE HAD THIS VEHICLE, I HAVE HAD TO REPLACE THE REAR TAIL/BRAKE LIGHTS 3 TIMES, I HAVE HAD TO REPLACE THE COOLANT BOTTLE, MY ROTORS WERE VIBRATING WHEN I BRAKED SO I HAD THEM SURFACED AND NOW THEY VIBRATE AGAIN. MY BLOWER FAN HAS GONE OUT AND NOW MY CRANKSHAFT BOLT HAS BROKE LAST WEEK. THE VEHICLE IS CURRENTLY AT THE DEALER. I DIDN'T BUY AN EXTENDED WARRANT BECAUSE I WAS UNDER THE IMPRESSION THAT THE ENGINE, TRANSMISSION ECT WAS COVERED UP TO 100,000 OR 5 YEARS, WHICH I WAS INFORMED THAT IT WAS ONLY FOR THE ORIGINAL OWNER. AT FIRST, I WAS JUST THINKING THAT IT WAS JUST MY BAD LUCK, UNTIL I STARTED RESEARCHING IT ON THE INTERNET AND DISCOVERED THAT MANY PEOPLE SEEM TO BE HAVING THE SAME PROBLEMS AS I AM AND THAT IS ONLY THE THOSE OF USE WHO ACTUAL POST IT ON THE INTERNET, I AM SURE THAT THERE ARE PROBABLY MANY MORE THAT ARE NOT REPORTED. AT THIS TIME, I DON'T EVEN KNOW HOW MUCH THIS IS GOING TO COST ME AT FIRST THE DEAL TOLD ME $765.00, THEN THEY SAID MAY BE $3700.00. I THINK IT IS RIDICULES THAT SO MANY PEOPLE ARE HAVING A PROBLEM WITH THE CRANKSHAFT BOLT BRAKING OFF AND RUINING THE MOTOR OF A VEHICLE THAT IS 3 YEARS OLD AND KIA HAS NOT DONE ANYTHING ABOUT IT. I ALSO HAVE SEEN THAT MANY PEOPLE HAVE HAD THERE COOLANT BOTTLE LEAKING, AGAIN LIKE MINE, BUT THEY HAVE BLOWN THEIR ENGINES. AGAIN WHY IS IT THAT KIA IS NOT RECALL THIS VEHICLES FOR THESE PROBLEMS. IF MY CRANKSHAFT BOLT HAD BROKE WHILE I WAS DRIVING DOWN THE INTERSTATE, IT CHILLS ME TO THINK OF WHAT MIGHT HAVE HAPPENED. SOMEONE REALLY NEEDS TO HELP ALL OF US KIA OWNERS WHO ARE ALL HAVING THE SAME PROBLEM. *JB

2003 KIA SORRENTO - CONSTANTLY REPLACING HEADLIGHTS AND TAIL LIGHTS. RECENTLY STARTED EXPERIENCING INTERIOR LIGHTING PROBLEM. LIGHTS COME ON AND WILL NOT GO OUT DURING DRIVING AND WHILE HEAT IS ON. DASH LIGHTS GO OUT AND WILL NOT COME ON - NO ASSISTANCE FROM THE DEALERSHIP. *JB

I HAVE HEARD ABOUT THE CRANKSHAFT BOLTS BREAKING OFF IN THE KIA SORENTO'S. THAT IS A MAJOR SAFETY PROBLEM, AND I AM SCARED TO DRIVE MY 2003 OVER 45 MILES AN HOUR. MY SERVICE DEPT, DICK EDWARDS KIA, INFORMED ME TO HAVE THEM CHECK THE TORQUE ON THE BOLT EVERYTIME I GO IN FOR SERVICE. KIA SHOULD OWN UP TO THIS PROBLEM AND NOT HAVE ITS OWNERS SCARED TO DRIVE IT. *JB