2011 KIA SORENTO Complaints

Vehicle front k frame is severly rusted causing concerns with front suspension stablilty.

The paint is peeling off down to the metal. On the roof (front and back) and on the hood.

The contact owns a 2011 Kia Sorento. The contact stated that while her granddaughter was driving at 35 MPH, the a white smoke began to emit from the vehicle the oil and battery warning lights illuminated on the instrument panel. A fellow motorist then alerted her that her vehicle was on fire and urged to to pull over and exit the vehicle. Upon exiting the vehicle, the vehicle became engulfed in flames. Her granddaughter called the authorities as the fire department was able to extinguish the fire. A fire report was filed; no injuries were reported. The vehicle was towed to a junk yard and deemed a total loss. The manufacturer was notified of the failure and was a case was filed. The fire department determined that the cause of the fire was electrical. Upon investigation, the contact discovered NHTSA Campaign Number: 11E041000 (Equipment) which she linked to her failure. The failure mileage was a approximately 192,000.

The base of the driver's seat broke. A tube along the bottom of the backseat broke

Both rear door latches on my 2011 Kia Sorento have failed. I previously had to have my mechanic replace the driver door latch which failed, now both rear door latches have failed making it impossible to open either door from the inside or out. Having researched this issue I have found numerous people who have listed this as an issue they have experienced. A technical service bulletin was issued, I believe around 2016, extending the warranty on the door latches to 10 years from the first date of service. I only found this service bulletin while searching for solutions to the problem and the 10 year period has expired. Not being able to open either rear door is a safety hazard. I transport my grandchildren who are all under 5 years of age, and should I be involved in an accident or caught fire while transporting them, or anyone who is riding in the rear seats, it would be difficult to get them out of the vehicle quickly. I do not understand why a recall on this has not been issued as I believe this is an extreme safety issue and it is well documented that this is an issue with many Kia Sorento owners. My cost to repair the driver door latch was just over $800.

The contact owns a 2011 Kia Sorento. The contact stated when she first started the vehicle in the morning, while seated in the vehicle she started to smell fumes inside the vehicle; however, after the vehicle had warmed up the fume’s odor went away. After transporting her children to school, while driving back to her residence at approximately 25 - 30 MPH, she noticed that there was smoke coming from the front and the rear of the vehicle. A passing motorist then informed her that the rear bumper of the vehicle was on fire. The Fire Department was contacted and arrived on the scene to extinguish the fire. The State Police also arrived on the scene. A fire report and police report were filed. There were no injuries reported. The vehicle was towed to an independent mechanic but was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000.

The contact owns a 2011 Kia Sorento. The contact stated that the exterior front driver side door handle had malfunctioned and the door could not be opened from outside the vehicle. The cause of the failure was not determined. The local dealer and manufacturer were both notified. The contact was informed that the vehicle was previously serviced under a manufacturers TSB for the failure. The failure mileage was 185,000.

Headlights you can't leave them on automatic the lights will stay on and kill your battery. The lights blink off and on sometimes when use turn signal, and sometime goes completely out while driving at night have a fear of running into someone or off hwy. No inspections. No lamp warning messages. I bought the Vehicle used May of 2021 and notice problems about a couple of months later.

The engine seized and needed to be replaced. The cost would be $11000 and there was only ONE available in the entire country. We were given $100 for the car. The KIA Corporation knew that this engine was defective and did not recall it or warn us that the engine could seize while driving or catch fire causing catastrophic injuries.

ABS LIGHT STAYS ON, HAD BRAKES REPLACED AND LINES CHECKED, ALWAYS HAVE A CONSTANT BURNING SMELL, BUT CAN NOT FIND THE SOURCE OF THE PROBLEM