2018 KIA SORENTO Complaints

VEHICLE WAS IN A PARKED STATIONARY POSITION, TRIED TO OPEN SUN ROOF AND HEARD A LOUD POP NOISE. PANORAMIC SUNROOF GLASS CRACKED HORIZONTALLY CLEAR ACROSS ROOF AND MET WITH GLASS PARTICLES ALL OVER.

ON 8-23-19 AT APPROX. O805HRS I ARRIVED AT MY DESTINATION AND PARKED MY KIA SORENTO. I HAD DRIVEN THE KIA SORENTO FROM MY RESIDENCE TO VANCOUVER, WA AND DURING THIS TRAVEL PERIOD THE KIA SORENTO FUNCTIONED AS USUAL WITH NO INDICATION OF MECHANICAL, ELECTRICAL OR FUNCTIONALITY OF THE VEHICLE. I PARKED THE KIA AND ENTERED THE BUILDING. AT APPROX. 0840 A CO-WORKER INDICATED THE KIA HAD SMOKE COMING FROM THE KIA'S ENGINE COMPARTMENT. I EXITED THE BUILDING TO SEE A SMALL HAZE OF SMOKE COMING FROM THE ENGINE COMPARTMENT, WHICH BEGAN TO INCREASE. I USED A FIRE EXTINGUISHER IN AN ATTEMPT TO NEUTRALIZE THE FIRE, WHICH ONLY SUPPRESSED IT FOR A SHORT TIME AND I DIDN'T OPEN THE ENGINE HOOD DUE TO POTENTIAL EXPOSURE TO FIRE OR EXPLOSIONS. THE ENGINE FIRE CONTINUED TO INCREASE IN SIZE AND I ATTEMPTED WITH ANOTHER FIRE EXTINGUISHER, WHICH WASN'T EFFECTIVE DUE TO SIZE, HEAT AND ACCESSIBILITY OF THE FULL ENGINE COMPARTMENT. VANCOUVER FIRE LATER ARRIVED AND EXTINGUISHED THE ENGINE FIRE CONTINUED WITHIN THE KIA'S ENGINE COMPARTMENT.

I WAS DRIVING BACK HOME I HAD TOO WORK IN RODEO CALIFORNIA HALF THE WAY EVERYTHING WAS GOING GREAT I HAD MY 3 CHILDREN WITH ME MY CAR DIDN'T GAVE ME ANY WARNING NO CHECK ENGINE LIGHT.,NO WHITE SMOKE , I WAS PASSING THE DODGER STADIUM WHEN SUDDENLY MY 2018 SORENTO JUST SHUT DOWN ALMOST GOT HIT I WAS ABOUT TOO ENTER THE 710 AND NOOOOO I DIDNT EVEN GOT A CHANCE TO GET OUT THE I-5 SOUTH I CHECKED THE WATER IT WAS FULL OIL WAS OK NO SMOKE NO OVER HEATING ONES THE CAR SHUT DOWN I TRY TOO STOP SINCE WHEN PASSING DODGER STADIUM IN GOING DOWN HILL THE DAMM BREAKS DIDNT WORK GOD WAS ON MY SIDE I STOP THE CAR THE DASH BOARD TURN ON AND OFF THE ENGINE HOW EVER NEVER TURNED BACK ON. I WAITED FOR 5 HOURS FOR KIA ROADSIDE SERVICE 60 MINUTES TURNED UP TOO BE 5 HRS ITS FUNNY I GOT THAT 2018 BECAUSE I DIDN'T WANT TO BE HAVING PROBLEMS LIKE THIS ONE I THOUGHT HEY A NEW CAR WOULD BE GREAT FOR THE FAMILY ...NOPE I SHOULD HAD NEVER GOT THAT CAR LOVE MY CHEVROLET SILVERADO NOTHING LIKE CHEVY

THE STEERING IS NOTCHY AT FREEWAY SPEEDS 50 MPH. ATHE CAR CANNOT BE HELD IN STRAIGHT DIRECTION BY MAKING SMALL CORRECTIONS TO THE STEERING WHEEL. ANY STEERING CORRECTIONS MADE ARE MET WITH HEAVY RESISTANCE THEN STEERING WILL MOVE INSTANTLY TO WHAT FEELS LIKE A NOTCH. THIS CAUSES THE DRIVER TO MAKE ANOTHER CORRECTION IN THE OTHER DIRECTION. AGAIN, THIS CORRECTION IS MET WITH HEAVY RESISTANCE AND THEN INSTANTLY JUMPS TO WHAT FEELS LIKE A NOTCH. THIS CORRECTION CAUSES STEERING TO BE ERRATIC AND FATIGUES THE DRIVER WHO MUST MAKE CORRECTIONS EVERY FEW SECONDS LEADING TO AN OVER CORRECTION. AT HIGHWAY SPEEDS, IT CAUSES THE DRIVING TO BE UNSAFE AS THE VEHICLE IS CONSTANTLY WEAVING. KIA KNOWS ABOUT THIS PROBLEM AFFECTING MANY OF THERE VEHICLES, BUT THERE HAS OF YET BEEN NO RECALL. BUT, IT IS A VERY REAL SAFETY CONCERN, AS IT FATIGUES THE DRIVER FROM THE CONSTANT OVER CORRECTIONS, AND CAUSES THE DRIVING TO BE ERRATIC.

AFTER THE SOFTWARE UPDATE, MY KIA HAD ISSUES WITH THE KNOCK SENSOR. SO, WILL THIS VEHICLE HAS ISSUES FOR THE REST OF THE ENGINES LIFE? I AM HOPING TO DRIVE THIS CAR FOR MORE THAN 100,000 MILES. IS THIS JUST A COINCIDENCE THAT THE SENSOR WAS BAD RIGHT AFTER THE UPDATE? THE CAR WENT INTO LIMP MODE AFTER A LOUD CLUNK. GLAD I WAS CLOSE TO HOME!

TL* THE CONTACT OWNS A 2018 KIA SORENTO. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BELT DID NOT HAVE A SEAT BELT WARNING SYSTEM TO ADVISE WHEN THE FRONT PASSENGER SEAT BELT WAS UNFASTENED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO CONFIRMED THAT THE SEAT BELT UNFASTENED WARNING SYSTEM WAS NOT INSTALLED IN THE 2018 KIA SORENTOS. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 0. *BF *TR

THE PROBLEM IS A STICKY FEELING IN THE STEERING WHILE DRIVING ON THE HIGHWAY. WHEN MAKING VERY SMALL CORRECTIONS FEELS LIKE THE POWER STEERING IS TURNED OFF. GENTLE PRESSURE DOES NOT TURN THE WHEEL AT ALL. AS MORE AND MORE PRESSURE IS APPLIED, IT FEELS LIKE THE POWER STEERING TURNS ON. THIS CAUSES THE VEHICLE TO SWERVE DUE TO OVER CORRECTION. THE VEHICLE IS INCREDIBLY HARD TO CONTROL AND UNPREDICTABLE. OCCURS AT HIGH SPEEDS. EXTREMELY DANGEROUS.

ENGINE COMPLETELY LOST POWER AND SHUT DOWN ON THE HIGHWAY AND WHEN RESTATRED, WENT INTO LIMP MODE. NOW ENGINE NEEDS REPLACED AND NO ENGINES ARE AVAILABLE. MY CAR HAS A MOBILITY DEVICE INSTALLED TO ACCOMODATE MY MISSING RIGHT LEG AND ANY RENTAL VEHICLE IS DIFFICULY TO USE SINCE I HAVE TO REMOVE MY PROSTHETIC LEG TO DRIVE IT. I NEED A VEHICLE FITTED TO ACCOMODATE MY DISABILITY AND DONT KNOW WHEN OR IF I'LL BE GETTING MINE BACK.

TL* THE CONTACT OWNS A 2018 KIA SORENTO. THE CONTACT STATED THAT THE VENT CONTROL FUNCTIONS FAILED TO WORK PROPERLY WHEN NEEDING TO USE THE HEATER. IN ADDITION, THE HEADLAMPS FAILED TO ILLUMINATE AS THE CONTACT WAS INFORMED BY A PASSERBY ON THE ROADWAY. THE DEALER (BEV SMITH KIA, 5655 US-1, FORT PIERCE, FL 34982, 1-(772) 465-8589) WAS NOTIFIED OF THE FAILURES AND THE CONTACT WAS WAITING FOR A RESPONSE TO SCHEDULE AN APPOINTMENT TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WOULD LIKE THE DEALER TO BUY BACK THE VEHICLE IF THERE WAS NO REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE.

WHILE DRIVING DOWN THE ROAD THE STEERING WHEEL STICKS. WHILE YOU KEEP TURNING A LITTLE TO KEEP THE VEHICLE STRAIGHT IT WILL SUDDENLY BREAK LOOSE, CAUSING THE VEHICLE TO JERK LEFT OR RIGHT DEPENDING ON THE DIRECTION YOU WERE TURNING THE WHEEL AT THE TIME. IT IS MOST DANGEROUS WHILE THE ROADS ARE EITHER SNOW OR ICE COVERED AND SLIPPERY. HARD TO KEEP THE VEHICLE ON THE ROAD.