2019 KIA SORENTO Complaints

View complaints related to 2019 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 400 complaints submitted for the 2019 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2019 KIA SORENTO
    - BOLINGBROOK, IL

    As I was driving on the road, the engine suddenly died. Tried to restart a couple of times without success. When I tried 3rd time, the engine started.

    Source: NHTSA WEB SITE
  • 2019 KIA SORENTO
    - Sacramento, CA

    I made a hard brake when first got car. Warning lights for ABS and traction control came on. Battery disconnected. Battery reconnected and codes cleared, but warning lights remained. Code 2400201 on OBDII read. I didn’t check ABS pump for leakage as I don’t know where that is. I can see the ABS Pump module unit aka ABS Hydraulic Control Unit. When I hard brake there is no ABS pumping action. Car just lurches forward real hard. Hope car doesn’t catch on fire.

    Source: NHTSA WEB SITE
  • 2019 KIA SORENTO
    - WEST COVINA, CA

    Engine oil has been burning at a fast rate. Smoke from exhaust. About 5-6 months ago i Got a oil change and was told my engine oil was extremely low and if i had any warning lights. I said no. Got my oil change,.... started noticing a white smoke coming from exhaust pipe at all times of the day. about 3 months later got another oil change and i asked by any chance was the oil low again and they said yes. They Asked if any warning lights were on and i said no. I asked if i had a leak. They said no. Its been. About a month after this last oil change, i checked my engine oil at home because my car started feeling a bit rough and making making odd noises.. sure enough engine oil was low... so i had to buy some engine oil. Just made an appointment with kia but it will be a month before being looked at. Yes it is available for inspection. This is unsafe while driving and especially when i have children and family in my car which i always do.

    Source: NHTSA WEB SITE
  • 2019 KIA SORENTO
    - Canyon Lake, TX

    Steering is Sticky/Tight especially when going into a curve. Had dealer check it and they said they couldn’t find why it was doing it and that it was okay There was no accident and still driving the car.

    Source: NHTSA WEB SITE
  • 2019 KIA SORENTO
    - Dublin, OH

    I was driving on the highway and the engine started shaking and slowing down and wouldn’t allow me to put power towards the vehicle. Had towed back to my house

    Source: NHTSA WEB SITE
  • 2019 KIA SORENTO
    - West Jordan, UT

    The contact owns a 2019 Kia Sorento. The contact stated while her daughter was driving at an undisclosed speed, an abnormally strong fuel odor was detected inside the vehicle. The vehicle was parked outside the garage due to the strong fuel odor. The vehicle was taken to an independent mechanic, who advised the contact to stop driving the vehicle due to a possible fire risk from a failed fuel pump. The fuel pump was replaced. The manufacturer was made aware of the failure but did not assist. The failure mileage was approximately 78,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 KIA SORENTO
    - Lexington, SC

    The contact owns a 2019 Kia Sorento. The contact stated that while driving at an undisclosed speed with the cruise control activated, the ABS, ESC, Check Forward Collision-Avoidance Assist System, and Auto Hold warning lights illuminated. The cruise control was then inadvertently deactivated. The vehicle was taken to an independent mechanic, who diagnosed that the hydraulic electronic control unit (HECU) needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the VIN was not included in the recall. The failure mileage was approximately 42,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 KIA SORENTO
    - Batavia, OH

    Days prior to routine scheduled maintenance, several warning lights came on. There was a display of Front Collision Warning. Service department could not replicate the warning lights. Days later, the warning and lights came on more frequently. Took car into dealership and they confirmed a problem. Service department replaced: BR001 HECU 26238 C and 58910-C9600 Hydraulic Unit Assy. As I understand this motor is the main component in having the anti-lock braking system functioning normally. The service department told me to keep the receipt, since it wasn't under warranty, in the event there was a product recall. My concern: Even though there were warning lights the warning wasn't significant enough to indicate that there was a potential safety hazard with a malfunctioning brake system. I submit this in the event there are other incidents of this nature that could possibly warrant a recall.

    Source: NHTSA WEB SITE
  • 2019 KIA SORENTO
    - Columbia , SC

    I was driving on the highway with my two children when my car initially kept overheating so I pulled over to let it cool and add water to the anti coolant piece as it had been leaking. Then once my car cooled all the way down I proceeded to drive that is when it started to fluctuate and kept going hot then cool and it did that for a while before it overheated again. So I pulled over again and this time when I turned my car off it wouldn’t start. And there was a burning smell. My brother came to get us and he’s a mechanic so when he got there he said it smelled like oil and anti coolant were mixing. And that I would probably need a new engine. Towed ot to the dealership ran the diagnostic and they said it was a blown head gasket and I need a new engine. Not once did any of my dash lights come on, and I’ve had the dash reset several times because every time something goes down in my car the light for it never comes on. My kids life and mine as well were put at risk because my he motor could’ve caught fire or we could’ve gotten hit if it would have locked in the middle of me driving.

    Source: NHTSA WEB SITE
  • 2019 KIA SORENTO
    - Hinesville, GA

    I bought this car in October of 2019 off of the show room floor and around July 15, of 2022 the paint on the hood of my car just started peeling for no reason. Over time the peeling has increased rapidly. I would like for this to be fixed. The color of my car is pearl white.

    Source: NHTSA WEB SITE