2011 KIA SORENTO Complaints

ON 2-7-2022 MY 2011 KIA SERENTO began to boggle out while driving it merging onto the freeway I was having a hard time speeding up to even 20mph then out of no where it was just fine again, well I went to pick my children from school about 1 1/2 hours later and the car started out driving fine until out of no where I was unable to accelerate to a higher speed once more but this time it was smelling like smoke but there was no smoke

I have owned a 2011 Kia Sorento AWD since 2010, and I am reporting an issue with a specific recall and the safety risk the remains with this vehicle. I have been in contact with Kia Motors America since Sept 2020 with no resolution. KMA has not been responsive to my issues and concerns since the Case was opened in Sept 2020 especially with issue associated with the recall. The following details provide the background and current status with the vehicle; Aug2010 - Kia Sorento repaired via recall notice (SC082) to correct an issue with the right front intermediate shaft (grease applied. misaligned shaft. Apr2011 - Kia amends SC082 to SC082A following evidence that Sorentos continued to experience wear and symptoms associated with shaft misalignment (I did not receive a notice of the amended technical service bulletin despite the amended recall SC082A specifically identifying 4WD vehicle repair procedures Aug2019 - Kia Sorento begins to experience intermittent shuttering and vibration from the right front axle (Sorento remaining under Kia's 10 year powertrain warranty) Sept2019 - Kia dealer unable to identify root cause(s). - No repair work performed. Intermittent shuttering, vibration and "whirring" sound continues to present date. Sept 2020 - Kia dealer unable to identify root cause(s) - problem continues. Contacted KMA. Case openned. Jan2021 - Another Kia dealer unable to identify root cause(s) - problem continues Dec2021 to present - In continuous contact with KMA to resolve issue. Issue remains unresolved My specific position is that my 2011 Kia Sorento 4WD is within the scope of Kia recall SC082A (SC082 was amended to correct/revise repair procedures). Kia's position is that the amended SC082A recall does not apply to my vehicle despite the fact that SC082 was initially performed. Additionally, Kia documentation clearly points to revised repair procedures for both 2WD and 4WD Sorentos. KMA is not responding to my calls or emails at this time. In the

When you check oil, the dip stick shows no oil. I have had the oil changed several times and after about a week the dip stick shows no oil. There is no oil leak coming from under car or from looking at engine under hood. Also, when I start the car, a big plume of smoke comes out of the muffler, but then no smoke. I scheduled an appointment for Kia Dealership about 6 months ago and they said they could not find a problem.

The contact owns a 2011 Kia Sorento. The contact stated that while her husband was driving 50 MPH, the vehicle stalled without warning. The vehicle was towed to an independent mechanic, but the mechanic could not duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 110,000.

Both front and rear passenger side doors do not open from the outside. Both failed within days of each other. There have been no incidents that would have caused this. This appears to be a widespread issue with Sorentos that has been going on for years.

This car won’t go into park at times I have to put it with my emergency brake to park it and sometimes it won’t go into reverse. Called Kia dealership said it’s common at 150,000 for the interpreter switch/shift cable to get jammed up and to fix it would cost $550. I am afraid to drive this car but I need to go to work, if this is a common issue there should be a recall to fix it as that is a safety issue and it’s dangerous.

Headlights go on and off while driving at night, especially when using turn signals. We cannot use Kia Sorento at night. All bulbs are OK

The engine on my 2011 Kia Sorento has failed and the mechanic at the Kia dealership told me it was because of the rod bearings. My car was serviced at the Kia dealership in April 2021 and apparently 2 weeks later an ECU update recall was placed on my vehicle. I did not receive anything notifying me of this update. In November of 2021 my engine started making a loud noise and then failed to turn on. The mechanic at the Kia dealership told me had I had the sensor updated prior to the noise starting it would have alerted us to the rod bearings causing damage but since the update had never happened the rod bearings caused my engine to fail. According to the dealership I should be covered under the recall but Kia headquarters are denying to cover it since I am over my mileage warranty. I have tried for the last month to get a supervisor to return my call at the Kia headquarters and no one will speak to me or call me back. I have been without a vehicle since November 22, 2021 and no resolution since no one will call me back.

Hello I would like to report that my 2011 Kia Sorento driver side door wont open from the outside and has been this way for almost a year it will cost me almost 400.00 to get this fixed myself that's a lot of money when I didn't break this ; however I looked online and this is a nationwide issue with this vehicle. This isn't safe and I just want Kia to do a recall to fix this issue I have to climb over seats to unlock from outside and I just wish they would recognize that this is definitely a world wide issue and not to overlook it. Thank you for taking the time to listen and or read what I've wrote.

The contact owns a 2011 Kia Sorento. The contact stated that while driving approximately 55 MPH, an abnormally loud banging sound was coming from the engine compartment. The vehicle then started to lose motive power and stalled. The vehicle was towed to the local dealer who diagnosed that the transmission had failed and needed to be replaced. The transmission was replaced, and the contact was informed that the new transmission was also defective. A used transmission was installed, and the failure was remedied. The approximate failure mileage was 98,000.