2016 KIA SORENTO Complaints

View complaints related to 2016 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,160 complaints submitted for the 2016 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 KIA SORENTO
    - Fall River, MA

    2016 Kia Sorento with 80,000 snow white pedal paint peeling at a rapid paste. Factory defect

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Phenix City, AL

    My gear shift has been stuck in park almost 2 months now. I've been using a screwdriver in order to move the gear from park to reverse.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Montebello, CA

    The paint on my car is peeling off. Attached is pictures of the top of the back door window(In back of the driver’s seat)and the flap on top of the back window.The paint is Snow White.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Queensbury, NY

    The contact owns a 2016 Kia Sorento. The contact stated that while operating the vehicle, the vehicle lost motive power and would not properly accelerate. The vehicle was taken to the local mechanic who diagnosed and determined that the timing chain had failed causing severe damages to the engine. The vehicle was later driven to the local dealer who confirmed the timing chain failure had occurred and advised that the engine needed to be replaced. The vehicle was not yet repaired and was later towed to the residence. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the timing chain was previously replaced but the failure had reoccurred. The failure mileage was 110,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 KIA SORENTO
    - CEDAR HILL, MO

    I was driving on the highway and the vehicle stalled would not start again had it towed to local repair shop where I was told the engine was blown due to no oil in the car

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Indianapolis, IN

    The contact owns a 2016 Kia Sorento. The contact stated while driving 60 MPH, the vehicle lost motive power. There were no warning lights illuminated. The vehicle failed to restart and was towed to the contact’s place of employment. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000. The VIN was not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 KIA SORENTO
    - Burke, VA

    the Paint is starting to peel at top of windshield. I have the Snow White Pearl paint (SWP). At first it seemed like a simple spot (from small pebble) then continued to peel as if it were not properly painted at all.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - North Highlands , CA

    What component or system failed or malfunctioned, and is it available for inspection upon request? A) The engine died while driving. Yes, it is. How was your safety or the safety of others put at risk? A) While driving on the both the highway and in town on the streets, the engine failing could have resulted in death or harm to myself, my children and those on the road driving around me. Has the problem been reproduced or confirmed by a dealer or independent service center? A) No. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A) No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A) Check engine light came on after vehicle stopped working.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - BURLINGTON, NC

    My 2016 kia Sorento has had oil consumption issues, I have got regularly services, i have had a tune-up, fixed leaky valves and still needed to add oil to my car 3 weeks after an oil change. 4/28/2024 I was traveling down a busy highway and suddenly my car shut off at 65 mph, that could have killed others and myself had I not been in the far right lane. My mechanic said my engine was gone. Now I am stuck with a payment for a car I do not even have.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Bethesda, MD

    The contact owns a 2016 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The vehicle was taken to an independent mechanic, who determined that the engine was almost completely devoid of oil and that the vehicle was consuming oil abnormally quickly. The vehicle was not repaired. After investigating the failure, the contact related the failure to the Product Improvement Campaign: PI1802. The manufacturer was not notified of the failure. The failure mileage was 132,000. The VIN was not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE