2019 KIA SORENTO Complaints
View complaints related to 2019 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 400 complaints submitted for the 2019 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2019 KIA SORENTO- San antonio , TX
Check forwarded collision was on and it has disabled my traction control and abs light was on kia had me make an appointment 3 weeks out. Was leaving for work and it was rainy I was doing 30 in a 40 and I tried stopping to slow down because there was a car in front of me stopped at a yeld so I tired to stop harder but back of car stating sliding our so I had to quickly make a move to get to the lane next to me and there is no one over there and I went over a curb and resulting in totalling my car
Source: NHTSA WEB SITE -
2019 KIA SORENTO- Richmond, VA
The contact owns a 2019 Kia Sorento. The contact stated that while driving approximately 65 MPH, the vehicle made an abnormal sound and then lost motive power. The check engine warning light was illuminated. The contact pulled over and was able to drive to the residence. The vehicle was taken to an independent mechanic, who advised the contact to take the vehicle to the dealer. The vehicle was then taken to the dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 70,000. The VIN was unavailable.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 KIA SORENTO- Allen, TX
I purchased my 2019 Kia Sorento with 7,000 miles on it. A few moths after purchase, I began having suspension issue with it. My rear tires were being worn out very quickly and a tire repair shop suggested that I have Kia dealership check out the shocks, which I did. Kia Service Center diagnosed the vehicle and replaced the shock absorbers due to leakage. Almost 2 months later, I took my Sorento back to the same Service Center due to loud squeaking noises and the up and down of the vehicle anytime I drove over the smallest hump or bump in the road. Kia found that the strut mount and bearings were coming apart and Kia supposedly replaced the sway bar along with the bearings and struts. After one month, I had to take the vehicle back for the same issue. It was supposedly fixed again but a few moths later, the loud squeaking came back and has gotten worse over time. I took my truck to Kia again for the same issue and they are now saying that the sway bar bushings have went bad. Well they supposedly just replaced the old sway bar last year and it is already needing new bushings. I have searched online and found the front sway bar of KIA's to be a major defect problem and consumer's having to continuously replace the front sway bar on their KIA. A bad sway bar can not only impede your ability to control and handle your vehicle, but it can also be the cause of an accident. With so many consumer complaints on this issue, I am unsure why there has been no recall on the sway bar and bushings of KIA vehicles. Whether the vehicle is new with new parts or the part has been replaced, this is definitely an issue that needs to be investigated immediately.
Source: NHTSA WEB SITE -
2019 KIA SORENTO- Greenpond, SC
The Kia burns oil quickly. The oil light used to come in between oil changes. Last oil change the service station said the dip stick was dry but the oil light hadn’t come on at all. A week after the oil change we checked the oil level and the stick came out clean(no oil)
Source: NHTSA WEB SITE -
2019 KIA SORENTO- Lansing, MI
Vehicle has engine oil leak, started months ago but no warning lights - determined there was a problem due to the oil drippage on driveway. Took vehicle to dealership, known problem of oil filter housing and it has to be replaced. Part on back order. Not repairing the problem can force the engine to seize and stall while driving, hence, I haven't been driving the vehicle due to concerns about it seizing. This is a known problem subject to two class action settlement suits and the problem STILL occurs. Why isn't a recall being done to address this problem at no cost to the customers?
Source: NHTSA WEB SITE -
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2019 KIA SORENTO- Amelia Court House, VA
The contact owns a 2018 Kia Sorento. The contact stated while reversing into the garage, the contact’s husband noticed a large amount of oil on the ground. The check oil warning light illuminated when the vehicle was stopped. The contact’s husband changed the oil and added 8 quarts of oil to the engine and within a week, the check engine warning light illuminated again. The contacts husband rechecked the oil level and there was no oil in the oil pan. The contact’s husband took off the front passenger tire and saw that the oil filter housing was leaking. The dealer was contacted to purchase the oil filter housing part; however, the contact was informed the part was on backorder with no estimated time for arrival of the parts. The manufacturer was made aware of the failure. The contact stated that without the part, the vehicle was undrivable. The approximate failure mileage was 119,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 KIA SORENTO- Glaewater, AA
The contact owns a 2019 Kia Sorento. The contact stated while driving at an undisclosed speed, the vehicle hesitated and shuddered. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission control module (TCM). The mechanic determined that the transmission needed to be flush and the TCM needed to be reprogrammed to the factory settings. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 80,000. The VIN was not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 KIA SORENTO- Gordon, GA
I was driving down the road, no service lights were on and my car backfired twice and was engulfed in flames within seconds. My car completely burned, it was a total loss, but I’m being told my vehicles vin wasn’t included in the recalls when it very well should be.
Source: NHTSA WEB SITE -
2019 KIA SORENTO- Gray, GA
The paint on the hood and roof have been peeling and metal is now exposed. There appears to be a primer or paint defect. This occurred 4 years into owning the vehicle. Kia connect and dealership refuse to do anything since they said paint warranty is only for 3 years or 36,000 miles. But this is negligence from the manufacturer.
Source: NHTSA WEB SITE -
2019 KIA SORENTO- Anaheim, CA
My car will not turn on, there was no warning light or maintenance required message. Also the two passenger seats recline back but will not go back to forward position.
Source: NHTSA WEB SITE