2016 KIA SORENTO Complaints

View complaints related to 2016 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,160 complaints submitted for the 2016 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 KIA SORENTO
    - Molino, FL

    The contact's son owns a 2016 Kia Sorento. The contact stated while her son was driving approximately 65 MPH, there was an abnormal sound coming from the engine compartment. The contact stated that her son had not noticed any warning lights, and pulled over and stopped the vehicle. The contact stated that her husband then drove the vehicle back to the residence and noticed that the oil pressure warning light was illuminated. The contact stated that the vehicle was towed to a local dealer. The dealer diagnosed the vehicle and determined that the engine was damaged and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 80,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 KIA SORENTO
    - Hallandale Beach, FL

    My wife was driving down the road when all of a sudden the motor shuts off and wont start again... the engine had zero oil in it. Looking online, I see this is a big issue with other Kia owners.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Florence, AZ

    On 12/15/2023 I was driving and my Car stalled as I was pulling in to my father’s RV Park and would not start again I went back next day and it started Then a Month later and I was on my way home from Costco and my car just stopped I had to have it Toed to my house it started the next day then on 04/01/2024 I went to the store and on the way home my Car just started making a loud noise like a rod is knocking I think my Engine is gone

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Morganton , NC

    My 2016 Kia seronto was fine wasn’t throwing any codes not even the code that tells me my oil is low. But always kept it changed and maintained never had a problem with it only the code that says 02 sensor then I started having an exhaust leak near my engine it was getting so hot to the point it was catching my carpet inside my car on fire so I had to pull up the carpet that never bother me or made an issue for the car I was driving and it started knocking like a rod knock I check the oil and there’s oil in it with no metal shavings or a creamy color to it. Car still starts gets louder when the rpms go up so I’m just a bit confused to what happened when I kept my oil changed and my car never warned me of any problems and only thru a code for the o2 sensor I seen the recall for different Kia for the rod knock sensor detection so could that have happened to my Kia since it just messed up without any time of warning please let me know at [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Park forest, IL

    Cylinder head gasket of my 2016 Kia Sorento is going bad due to a manufacturing issue. One of Kia representatives informed me of this issue and created a case. She stated that the company would make sure that the head gasket sealants were my issue by a mechanic at the dealer, and my car would be covered by KIA. Now they are saying they don’t have any knowledge of a cylinder head gasket issue. I would like this to be investigated by someone that can help me

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - west linn, OR

    i was driving and the car stopped working, was able to steer it and get it stopped in a safe spot. Would not start again. Towed to the local Kia dealership where I bought the car and they said the battery died. Replaced the battery, car still doesn't start. They take another look and say actually the engine is completely dead because there was not oil. There was no light on saying oil was low and I had been getting regular oil changes through the same shop. They tell me it needs a new engine.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Ellabell, GA

    Going 70 on the interstate luckily I was in the right hand lane when my motor just died!now my motor is fried knocking had it at the shop two weeks prior for oil problems said it was the valve head gasket took it to get fixed now a few weeks later I now longer have a warranty I'm 5 thousand Over it I still owe money for something I have to put more money into!

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Durham, NC

    I have been noticing at high speeds the steering "sticks." You have to be constantly moving the steering wheel back and forth to prevent the sticking. When mentioned to dealership, they say it's normal and don't document. I am starting to notice the sticking at losspeeds now that mileage is getting higher. This car has always done this, but getting worse.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Helotes, TX

    Engine failure related to oil burning, no oil left in engine. Car became nonfunctional on state highway at highway speed, had to be pushed out of road and towed to mechanic. Last oil change <5000 miles prior to engine failure, 1000 miles and 2 months remained prior to recommended next oil change. Occasional flickering of oil light when stopping but no additional messages prior to engine failure. Confirmed by independent mechanic, engine entirely nonfunctional, would require replacement of entire engine worth more than estimated trade-in value of vehicle.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Colton, CA

    I have a 2016 KIA Sorento. The paint is pearl white and it is peeling. The peeling is on the hood, roof and A pillars so far.

    Source: NHTSA WEB SITE