2014 KIA SORENTO Complaints
View complaints related to 2014 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 910 complaints submitted for the 2014 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 KIA SORENTO- Jackson, MO
On Saturday, January 21st my Sorento started to make a strange noise. On Sunday, January 22 my check engine light came on. I took my vehicle to my normal mechanic first thing Monday, January 23rd morning. He said the check engine light was on because I needed an oil change. My most recent oil change was just over 3,000 miles ago using synthetic oil. When they performed the oil change they found that there was only a half a quart of oil in the vehicle. My mechanic made me aware of issues that Kia has been having with over consumption of oil and told me to contact the Kia dealership. My Kia ran normally the duration of Monday. Tuesday, January 24th when i went to take my kids to school the vehicle went into limp mode and would not go over 20mph. The Kia dealership is taking no ownership of the issue regarding the over consumption of oil due to the GDI engines. Something needs to be done for all of the people suffering financial hardship due to engine failure not To mention being without a vehicle for an undetermined amount of time.
Source: NHTSA WEB SITE -
2014 KIA SORENTO- Evansville, IN
The paint (Snow White Pearl) on my Kia Sorento (2014) is peeling off of the drivers side door above window. Mileage of vehicle is 116000. Started on 2/1/23
Source: NHTSA WEB SITE -
2014 KIA SORENTO- Phoenix, AZ
The Snow white pearl paint on my 2014 Kia Sorento has started de-laminating and peeling. It became noticeable on the driver's side door post, which has peeled and grown to a substantial area since I first noticed it. Smaller areas can also be identified on the back bumper, the hood, and several other panels of the vehicle. The vehicle is available for inspection upon request. The problem has been confirmed by a certified body shop (Caliber Collision in Happy Valley Arizona). Please contact for additional details if needed. Attached photos are of the damage as of 1/30/2023. Paint condition continues to deteriorate and more photos will be available tracking the progression of the de-lamination.
Source: NHTSA WEB SITE -
2014 KIA SORENTO- Overland Park, KS
While driving down the road, I heard a loud bang and then the car felt like the wheels were falling off as I was driving. The car's handling was very poor and there was very loud clunking while driving straight or turning. The car was only drivable at very slow speeds due to the sound and poor handling. I have had no other previous issues with the car. I had the car taken to a KIA dealership for evaluation. The dealership told me that the differential had broken in half. The dealership quoted me ~$4500 for the repairs and it was not covered under warranty. I have since bought a new car and the KIA has not been repaired and is available for inspection.
Source: NHTSA WEB SITE -
2014 KIA SORENTO- Hull, MA
The contact owns a 2014 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle overheated. The vehicle was towed to an independent mechanic, where the thermostat was replaced twice; however, the failure recurred. The contact related the failure to TSB: SC147. The vehicle was not diagnosed or repaired by a dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 21,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2014 KIA SORENTO- Dallas, GA
The contact owns a 2014 Kia Sorento. The contact stated while driving and attempting to make a turn, the vehicle temporarily lost motive power. There was no warning light illuminated. The contact stated that the failure reoccurred while driving. The dealer was notified of the failure and informed the contact that the cause of the failure could not be determined since there was no warning light illuminated. The vehicle was taken to an independent mechanic, where the failure could not be duplicated. The contact stated while driving approximately 5 MPH uphill with her daughter in a car seat in the rear seats, the vehicle lost motive power, stalled, and failed to restart. Several unknown warning lights were illuminated. The contact was able to push the vehicle to the front of his residence with the assistance of her husband. The vehicle was towed to the dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 129,000. The contact stated that other 2014 Kia Sorento vehicles are included in the recall for faulty engines but for some reason their vehicle does not apply.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 KIA SORENTO- Ambler, PA
Constant issue with the 3 doors staying locked. Must manually push on the plastic mechanism to unlock the door from the inside. Using the inside door knob will not unlock the doors which is a major safety hazard. I have taken it to the dealer 3 times and they can not duplicate the issue. It started out happening intermittingly, but now it is constant. The only door that works is the driver side. I took it to a local repair shop and he said it "could" be every door needs a new actuator. Very expensive repair. This should be a recall item ASAP. Low quality product failure. There are no warning lights.
Source: NHTSA WEB SITE -
2014 KIA SORENTO- Chicago, IL
As I was driving vehicle suddenly started knocking and came to a hault. Battery was completely dead and I was no longer able to restart. Repair shop has confirmed engine is no good. My vehicle only has 81,000 miles no understanding how my engine has seized when I have had frequently oil changes. I'm am very frustated.
Source: NHTSA WEB SITE -
2014 KIA SORENTO- Lincoln, CA
I dropped my daughter off school, upon leaving and heading toward the freeway, I was unable to accelerate past 20mph, had a vehicle behind me almost hit me and my child because I lost forward acceleration and was unaware and could only use my hazards to signify that something was wrong and I wouldn't be able to make it up the hill. I then turned the vehicle off when I reached a safe place to pull over. Let it sit for 5 min, as this happened last year and was informed it was the throttle body, which was replaced. Upon turning vehicle back on, all seemed well, I drove toward the freeway again amd within 3 minutes the check engine light turned on and I lost power again. Was unable to drive more than 20mph We recently dealt with this exact issue with our 2013 kia Optima and it was due to a recall and they replaced the engine as it was malfunctioning.
Source: NHTSA WEB SITE -
2014 KIA SORENTO- San Jose, CA
I have the Pearl White color and it is peeling off everywhere! My hood is almost completely gone and it’s now starting to chip on the side near the drivers door. It started off as little chips but now it is in clumps. Somebody told me it was delaminating and a ton of other pearl white kia drivers are reporting this.
Source: NHTSA WEB SITE