2016 KIA SORENTO Complaints

Engine Failure. The vehicle is available for inspection. Engine Failure while driving put my own and children's lives at risk. The problem has been confirmed by both the dealer and independent service center. No warning lights prior to the problem appearing. Symptoms included rattling sound from engine on start up and acceleration as well as coolant leak from engine. Dealership told us the engine seized due to no lubrication despite vehicle receiving timely service for oil change. Kia is denying all responsibility for a fix.

On 4/14/24 I was turning the corner and my car cut off on me in the middle of the turn. I coasted to the nearest store. My engine light, oil light and battery light came on upon trying to restart the vehicle. The vehicle will not start and those lights still remain on. I had to have the vehicle towed home. As of today the vehicle still won't start. I am traumatized as this could of ended very badly. I could of been killed and or collided with another vehicle. When my car cut off I was unable to really steer the vehicle luckily there was a nearby gas station I was able to just sharply Coast into and slam on brakes. I believe this is a major safety concern and needs to be addressed as I'm pretty sure I am not the only one with this issue. Upon trying to restart the car

The contact owns a 2016 Kia Sorento. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle stalled while accelerating. The vehicle was able to be restarted after a short period of time but would not accelerate as needed. The contact heard an abnormal sound, and the vehicle was taken to an independent mechanic who diagnosed the vehicle, and the contact was informed that the engine was low on oil. The contact took the vehicle to the dealer and the dealer diagnosed the vehicle with engine failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage is approximately 115,000.

I took my vehicle into the Kia dealership here in Visalia, California. The first time I took my vehicle in, it was due to oil consumption. I was burning off over 1qt of oil every 700-1000 miles. This being a concern I asked what should I do next. When this happens the dealership recommends a fresh oil change by them, then they tag your oil cap, dip stick, and drian plug so its not to be tampered with. We drove the care as told and took it back. Upon return the motor was then confirmed that it was burning off almost 2 qt of oil. The dealership stated that I needed to do an engine "clean out". The service costs $500 dollars to have done. As suggested I did the service in hope that it would rectify the problem. We did the service, drove the car as instructed, brought it back, and I was told it was still burning oil. Now, according to KIA this is a well known issue and that the next step was an engine replacement. Now this is typically covered under the original warranty and a replacement motor is usually done by kia, BUT since I am the second owner of said vehicle this service doesn't apply to me. On the other had, kia also has a known issue with the rod bearings! Now, from what I was told is that rod bearings tend to fail due to lack of lubrication. Kia then proceeds to tell me that unless my rod bearing fails, they will not replace my motor at no cost, but the service manager told me on a recorded phone call "off the record" that I should drive my car until the motor ceases. Please tell me how this is safe and fair practice by the company? Kia has knowingly sold vehicles with faulty engines and they are not held responsible. I'm supposed to allow my wife to drive this car until the motor ceases and hope she doesn't get into an accident. I have filed claims with Kia North America and with my local dealership. The local dealership has denied my claim twice. Once by the service manager, and again by their DSM (district service manager). I have yet to hear from Kia HQ.

I was driving down the road in a 45. My car started to have no power. I no warning came on. Literally Cruising down the road it sounded like the motor blew. Had it towed to my local mechanic and he said it wasn’t good. Never had any faulty components prior to. No warning lamps have come on still and when started you get smoke and a loud knock. When driving I could’ve been hurt or hurt another driver. I contacted Kia and was told that their is no coverage on this motor but when you call the dealerships (called 4) this particular motor that isn’t covered by an extended warranty is back ordered in PA alone an estimated 4-6 months

A rain storm came and I left my car out of the garage and the rain peeled off huge parts of my paint. There is no reason that my car last paint should have been washed off from rain.

I have a 2016 Snow White Kia Sorento that the paint is coming off of. Paint is coming off from the hood, above drivers side door and above back hatch.

I have been the first owner of my Kia Sorento car and it has always been well maintained. The oil change has always been done on time. I was driving on the highway going 65mph when out of nowhere the check engine started flashing, a rattling noise started, and I noticed it wouldn’t accelerate. There was never any warning lights of any kind to warn me of something malfunctioning. I had a mechanic check it and said there was an oil loss and affected the engine and I would have to replace it. He mentioned that there has been a lot of issues about the engine failing in Kias but that there is still no recall for it. I have read so many articles of this being true and Kia should fix this! It is definitely a hazard driving a Kia car that does not warn you of the oil loss causing a failed engine.

The engine gave out while driving on the highway going 65-70 mph on the left lane ,vehicle started shaking and slowing down really loud cars started going around luckily I was able to get to the right breakdown lane as it stalled. I could have caused a major accident on the highway, I restarted the car it shakes as I drove it slowly to the exit at every light the car stalled when I stopped. Brought to the dealer they confirmed the engine is gone , no prior warning of any issue. Car isn’t even paid off til next month! They state only option is to put a new engine which is lots of money.

The contact owns a 2016 Kia Sorento. The contact stated that while the vehicle was idling in a drive-thru line, the engine temperature gauge increased to the "high" position and the engine overheated causing engine coolant to leak from the engine compartment with white smoke coming from the exhaust system. The vehicle was later towed to the local dealer who diagnosed that the head gasket was blown. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The contact was informed that the replacement engine was on backorder. The manufacturer was notified of the failure. The failure mileage was 99,820.