2015 KIA SORENTO Complaints

View complaints related to 2015 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 700 complaints submitted for the 2015 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 KIA SORENTO
    - Leander, TX

    The headlights do not illuminate down the road. Visibility at night is greatly impaired. Taken to dealers twice. First dealer in NM said it was just the way they were. Second dealer in Texas did realign the lights. Better but still very poor. I have installed the brightest bulbs allowed by law,

    Source: NHTSA WEB SITE
  • 2015 KIA SORENTO
    - Montevallo, AL

    Paint chipping on hood and on roof above windshield in huge flakes. Down to primer and possibly starting to rust.

    Source: NHTSA WEB SITE
  • 2015 KIA SORENTO
    - Woodlyn, PA

    10/2021 Drove to store (about 20 minutes). Shopped for about 1 hour. Started to leave parking area and enter ramp to highway when the engine stopped. Everything went off. No warning. No check engine light, no maintenance light, nothing. I was able to steer back into the parking area. Put car in park and waited about 4-5 minutes. Started the car (it started without a problem) and began driving in the parking lot. when it began hesitating and feeling as if it would stall again. there was a gas station next to the parking area. pulled in & filled tank (tank was 1/2 full) and just barely pulled into a parking spot in front of gas station convenience store. Got towed to our local garage. They changed the oil and checked external systems and thought it was working fine. When my husband picked the car up it was still hesitating and almost stalling on the way home. Next, took it to local Kia dealer. Same situation. Couldn't find anything, said it drove fine for them. Same thing happened to my husband on the way home. Stalling in traffic. Having to restart the car in an intersection. Very dangerous. Brought back to dealer and they said it would cost $600-1000 to diagnose. Then it might cost $5000 - $10,000 to fix (replace or rebuild the engine). I reached out to Kia Customer Service but they did not offer any solutions other than to talk to the dealership in question. We are at a stand-still and have not been able to drive the car since October 2021.

    Source: NHTSA WEB SITE
  • 2015 KIA SORENTO
    - Newton, KS

    I was driving down the highway going about 75-80 MPH, and my car started acting funny. No lights came on or smoking or anything to indicate something was wrong other then it acting funny. Pulled off the highway and my car died, had it towed (after waiting for awhile) got it towed to a AAA service center where they told me my engine was blown. Towed it back to Kansas (I was traveling on vacation when this happened and was 2.5 hours from home) to a kia dealership where now my car will not "throw the code" for the engine to be covered by warranty

    Source: NHTSA WEB SITE
  • 2015 KIA SORENTO
    - Auburn, ME

    Kia dealer confirmed that the engine is seized, like a bearing. Has been approved for engine replacement under warranty and previous class action settlements through Kia. We were traveling down the highway at 80MPH in the process of passing another vehicle when the engine suddenly seized. No warning before hand; no noise, no overheating, nothing. Car was running normally. No warning lights came on. We lost all acceleration power. We were able to navigate traffic to the side of the highway where the cars engine quit and would no longer start. 2 hours stuck on the highway with traffic zipping by at 80 MPH, $300 tow bill.

    Source: NHTSA WEB SITE
  • 2015 KIA SORENTO
    - Auburn, AL

    I have the white paint and abt 2 months ago it started chopping off in large chunks.

    Source: NHTSA WEB SITE
  • 2015 KIA SORENTO
    - Punxsutawney, PA

    Compotent : Throttle position Sensor Risk\ High level to vehicle occupants Highest to pedestrians Unfortunately, after inspection was TOTALED inforrned us of an investigation currently ,by NHTSA regarding throttle components. The insurance adjuster was a forrner mechanic. there wear warning lights on to indicate a problem

    Source: NHTSA WEB SITE
  • 2015 KIA SORENTO
    - Kennewick, WA

    Every time I'm driving at speeds over 25mph and place on my breaks to start slowing down I hear and feel a rattling noice in the middle of my steering wheel where my horn is it feels like what ever it is is going to rattle off it scares me cause if whatever it is comes off will I be able to steer still

    Source: NHTSA WEB SITE
  • 2015 KIA SORENTO
    - Houston , TX

    This product continually needs oil. The engine smells all the time as though it may be burning. I have spent hundreds of dollars on oil. It is not able to have consistent oil changes due to there often times being no oil in the veh to change. The low oil indicator never shows. Also, The brake lights are constantly blowing out. On one occasion A bulb burned into its housing and had to be pried out in order to replace it. I have complained to Kia to no avail. It’s stopped twice. Yesterday most recently. It started shaking and making a clinking noise and shut off. It’s being towed to the dealership. Kia is aware of the fire potential and has sent written directives on where not to park.

    Source: NHTSA WEB SITE
  • 2015 KIA SORENTO
    - Walnutport, PA

    On March 11, 2022 I was driving my 2015 Kia Sorento when the engine died. I was driving on a major road when all of a sudden my brakes locked up and all the warning lights and sounds went on and my car stopped. If it would have happened on the highway I could have been seriously injured. The problem has been confirmed by a dealer and an independent garage both saying that my vehicle needs a new engine. It has been meticulously maintained. Prior to the engine failing there were no warning lights indicating any low oil or service engine lights. The dealership stated that it was not my fault. I contacted the Kia manufacturer and they said there is nothing they can do because it is over the 100,000 mile warranty. It only has 110,000 miles on the car.

    Source: NHTSA WEB SITE