2011 KIA SORENTO Complaints

View complaints related to 2011 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,440 complaints submitted for the 2011 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 KIA SORENTO
    - GAINESVILLE, GA

    WHEN IN IDLE VEHICLE STALLS WHEN STOPPED WITH FOOT ON BRAKE OR IN PARK, STOP LIGHT, INTERSECTION (TRYING MAKE A TURN ACCROSS MAJOR EXPRESSWAY, STOPPED IN TRAFFIC. BOTH CITY AND HWY. INTERNET SHOWS REF. SERVICE CAMPAIGN #SC106. KIA CORP SAYS NO RECALL. DEALERSHIP SAYS NO RECALL. STARTED JAN 2021.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - KEWANEE, IL

    I DROVE MY 2011 KIA SORENTO ABOUT 9:15 AT NIGHT. BY 12:45 AM A PASSERBY HAD CALLED 911 DUE TO MY CAR BEING IN FLAMES. I WAS WOKEN UP TO THE FIRE DEPARTMENT ARRIVING AT MY HOUSE AND MY CAR ENGULFED IN FLAMES. AFTER THE FLAMES WERE EXTINGUISHED, THEY CHECKED IT OVER AND DETERMINED THAT IT HAD STARTED IN THE ENGINE AREA. I BOUGHT THE CAR IN 2017 AND IT CURRENTLY ONLY HAS 120,750 MILES ON IT. THEY INVESTIGATED IT AND DETERMINED IT HAD STARTED ON THE PASSENGER SIDE NEAR THE ENGINE. MY CAR IS A TOTAL LOSS AND IT WAS HEARTBREAKING TO WAKE UP TO THAT AT ALMOST 1:00AM. KIA NEEDS TO GET IT TOGETHER AND TAKE CARE OF MY EXPENSES.*DT

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - ROCKY TOP, TN

    MY HEADLIGHTS KEEP GOING OUT. A FEW WEEKS AGO, I LEFT FOR WORK AT 5AM, TRAVELING ON AN UNLIT ROAD WHEN MY HEADLIGHTS COMPLETELY FLICKER OFF. I HAD TO WAIT UNTIL DAYLIGHT TO GET TO WORK. WHEN I GOT BACK IN AFTER MY SHIFT, THE HEADLIGHTS WORKED AGAIN. A FEW DAYS LATER, THE PASSENGER SIDE HEADLIGHT WENT OUT. I REPLACED IT. A FEW DAYS LATER, IT WENT OUT AGAIN. MY HUSBAND CHECKED IT AND FOUND THE PART THAT THE BULB GOES IN WAS MELTED. NOTHING SEEMS TO WORK, CHANGED BULBS MULTIPLE TIMES, TRIED CERAMIC PARTS, EVEN REWIRED IT. MECHANICS TELL ME IT'S AN ELECTRICAL ISSUE, BUT THEN THEY CAN'T FIND THE PROBLEM WHEN THEY LOOK AT MY CAR. I'VE SINCE FOUND OUT THAT THIS IS A COMMON PROBLEM WITH THE KIA SORENTO. THIS IS A MAJOR SAFETY ISSUE FOR ANYONE TRAVELING AT NIGHT. WHY ISN'T THIS A RECALL ISSUE?

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - CHERY CREEK, NY

    TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE SHIFTED INTO THIRD GEAR AND SHIFTED INTO LIMP MODE. THE VEHICLE FAILED TO ACCELERATE ABOVE 10 MPH. THE CONTACT PARKED THE VEHICLE AND WAITING FOR 15 MINUTES BEFORE RESTARTING THE VEHICLE TO CONTINUE DRIVING. NO WARNING LIGHTS WERE ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO KIA OF JAMESTOWN (1700 WASHINGTON ST, JAMESTOWN, NY 14701, 716-664-1222) WHERE THE TRANSMISSION WAS FLUSHED AND THE FILTER WAS CHANGED. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 183,499.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 KIA SORENTO
    - ALDIE, VA

    GENERAL COMPLAINT-THE MATERIAL ENCLOSING VEHICLE FRONT LIGHTING BECAME INCREASINGLY DIFFICULT TO ALLOW SUFFICIENT LIGHT TO PASS THROUGH. ALL ATTEMPTS TO CLEAN THE SURFACE FAILED, AS IT APPEARED (TO A LAYMAN) THAT THE MATERIAL WAS CHANGING CHEMICALLY. DEALER REPLACEMENT WAS EXCESSIVELY EXPENSIVE. I PURCHASED AND INSTALLED AN AFTER-MARKET REPLACEMENT-TOO SOON TO EVALUATE OVER TIME, BUT INITIAL RESULTS SHOW EXCELLENT PERFORMANCE WITH NO APPARENT CHANGE.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - MOUNT AIRY, NC

    VEHICLE WAS BEING OPERATED AT A SPEED OF 35 MPH WHEN THE RIGHT FRONT STRUT SUFFERED A STRUCTURAL FAILURE. THERE WAS NO IMPACT, STRUT FAILED DUE TO CORROSION. VEHICLE HAS 85500 MILES ON IT.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - BEAUMONT, TX

    THE CONTROL OPTION FUNCTIONS ON THE STEERING WHEEL FAIL. CRUISE CONTROL, RADIO, AND PHONE BUTTONS ALL HAVE FAILED.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - BIRMINGHAM, AL

    THE ENGINE LIGHT CAME ON AND ALL OF A SUDDEN, I COULDNT ACCELERATE ANY LONGER. IT OCCASIONALLY GOES OFF BUT ANYTIME IT COMES ON, I CANT ACCELERATE AND THE CAR JERKS WHEN CHANGING GEAR

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - FOLEY, AL

    MY PEARL WHITE PAINT IS PEELING IN SHEETS ON THE REAR QUARTER PANEL ON THE DRIVERS SIDE AND IS COMING OFF ALL ALONG EACH SIDE OF THE WINDSHIELD AND IN SPOTS ALL ALONG THE CAR.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - BELLINGHAM, WA

    MY ALTERNATOR WENT OUT AND KIA REPLACED IT, I WAS STILL UNDER WARRANTY WITHIN 15 MONTHS THE SECOND ALTERNATOR WENT OUT ON THE FREEWAY TRAVELING AT 70 M HR THE CAR WITH NO WARNING THE CAR COMPLETELY DIED ON THE INSIDE LANE NO BRAKES, NO GAS, NO LIGHTS, THIS WAS SUCH A DANGEROUS WE COULD HAVE BEEN KILLED I HAD TO PAY OVER 900.00 TO GET THIS REPLACED, I'M CONSTANTLY HAVING TO REPLACE BATTERIES AND ALTERNATORS I'M KNOW FOR THE 3RD TIME HAVING TO HAVE THIS DONE AGAIN

    Source: NHTSA WEB SITE