2016 KIA SORENTO Complaints

View complaints related to 2016 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,160 complaints submitted for the 2016 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 KIA SORENTO
    - Van Meter, IA

    The engine overheated. We were able to get to a place and stop. We continue to have overheating issues. An independent shop believes it is being caused by the issue of stripped head bolts. They advised I take it to the Kia dealer who denies being able to recreate the overheating. No further inspection has taken place. The temp gauge was topping out but no other warning lights or gauges were triggered. After reading numerous other accounts of issues with this engine in this car I was concerned about continuing to drive the vehicle for fear of being stranded or the engine seizing while driving.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Front Royal , VA

    Paint peeling and bubbling. Started at 45,000 miles and is now very bad on good, above windshield this makes my car look terrible I see many other pearl white ones with this issue. Kia stated paint is not in warranty. I feel they should honor the quality of their paint on cars

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Montoursville, PA

    Gear shift will not shift into Park and car will roll where parked depending on the incline. It also will not start unless I use the shifter bypass with a small screwdriver to shift it into neutral to start and then shift into reverse or drive.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Nashville, TN

    I was driving on an interstate coming down a mountain and my car stopped accelerating. The check engine light also began flashing. I glided along the interstate to the nearest exit. I had my car towed to a mechanic who told me my engine blew due to a defect in my engine. Months prior to this incident, my car would not retain oil so I took it to Kia and they replaced my oil gasket thinking that was the issue. However, it turns out the problem was with a defect in my engine. This is a very dangerous issue. Please please recall these cars.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Conroe, TX

    My 2016 Kia Sorento 3.3 L V6 starting over heating and smoking and loss of power and would no start when it was running hot. In January of 2023. We towed the car to Kia and they could not find the problem told us we need to replace the thermostat for $1000 and that would fix the problem we left and had it towed away. We took the car to a radiator shop two days later and they change the water pump and thermostat. The overheating continued we took it back to the radiator shop and they performed a head gasket pressure test and the car failed and they said the head gasket was leaking and we need to get the heads repaired they quoted $6900. We later took the car to a engine rebuilder and they certified that the heads gasket was blown with the same test and the bolts were wore off on the cylinder heads and the engine needed to be rebuilt or replaced. We went to Kia they did not do anything. We had to get the engine totally rebuilt on our cost total cost $4712.04 and it took 3 months to find all the Kia parts . KIA issued a letter to cover the repairs for these engines and this model on Janurary 2, 2024 and it and has not been paid it has been sixty days which was there time frame in the letter to cover the claim they won't answer us at all with a verdict the most terrible car company around .

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Blythewood, SC

    While driving this evening my power steering light came on and shortly after I lost all power steering. Had I not been strong enough while pulling out of the flow of traffic I would have lost control and hit a vehicle or run off the roadway. After turning the vehicle off it would not restart without a jump start. This same vehicle had its engine replaced not long ago for a separate safety issue mentioned in ODI 11565586. Kia of America needs to be forced to fix the issues with this vehicle. Other numerous reports of these same issues exist. These issues need to be investigated and Kia held accountable. This vehicle is a lemon and still under warranty but I feel I have no recourse and I'm being forced to be without the vehicle I paid for for long spans of time. This vehicle is a huge safety issue for myself and others.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - STOCKTON, CA

    Car excessively burns oil. Within 1,000 miles burned through about 4qts of oil with no type warning light. Refilled with 4 more quarts then burned within 3 weeks of average driving. Vehicle only has 90k miles wirth no sign of oil being burned or oil stains in normal parking area.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Bellevue, OH

    My 2016 Kia Sorento burns excessive amount of oil and Kia fails to fix the problem regardless of the warranties on the vehicle. The engine was never inspected by the dealer!

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Killeen, TX

    My started leaking oil prefusly one day. Started car went down the street 5 mins and came back . My drive way has puddles of oil. Leaking fast . Too it to kwik car they informed me that I have a leak in the turbocharger. It’s leaking into my exhaust. I got the oil added to the car yesterday and today my oil is already low and almost empty.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Buena Park, CA

    Driving on freeway and car suddenly would no longer accelerate over 40mph. Pulled off the freeway and large amounts of white smoke was coming from the exhaust. Turned off engine, looked under the hood and saw engine coolant bubbling. Attempted to restart car and it would no longer start. The car was towed to a Kia dealership and diagnosed as head bolts backing out of cylinder head causing leak and pressure with coolant and oil mixture. I was told my engine would need to be replaced.

    Source: NHTSA WEB SITE