2019 KIA SORENTO Complaints

Unknown Shortly after purchasing this (6 to 8 weeks) rainwater began collecting and falling into the cabin from the dash area when turning. Not long after this started occuring I began to have issues with the infotainment center or other electrical items in the car sporadically restarting while driving. There was one incident in July 2020 where I called the dealership I purchased this at because we were at the beach in Wisconsin and the car was off. The key was out. The doors were open and the radio would not turn off and the ac was on. I got no response from them. When I had mentioned the issues about things restarting they just said that if it was not happening at that moment they couldn't do anything. Then it started where the screens were restarting and glitching when I was backing up. As a result there was an incident where this occured. My screen (where the back up camera works) went black and the blind spot warning was not working either. I hit a pole trying to get out of a spot I was blocked in at a gas station. It all happened very quickly. Kia was contacted. It took almost 11 months for them to actually take possession of the vehicle at a dealership due to them not having loaner/rental cars or appointments available. They had the vehicle for I believe 28 days. I have documents from the dealership. Per kia I was to take it there so a tech could evaluate it. When I picked it up they said Kia just told them to make sure that the back up camera works. I have provided multiple videos from various incidents over the last 3 years. This is truly becoming a safety issue. I travel 44 miles of major expressway in Michigan daily each way to/from work in Ann Arbor. Having everything turn off/restart/being unable to control/or just not work at all is worse than texting and driving. I never know when something is going to happen https://drive.google.com/drive/folders/1kRD0RehofbZ818V-GCUhykoeOeL23LeT

The contact owns a 2019 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that she was unable to park the vehicle outside and away from structures until the recall repair was completed as recommended by the manufacturer in the recall notification. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I have a fuel consumption problem and have read/heard of other Kia owners that are having the same problem.

2019 Kia Sorento Snow White Peal peeling paint on hood and roof of car. Per body shop this "delamination"

The contact owns a 2019 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I have a 2019 Kia Sorento with 79096 miles and on 3/24/2023 after taking it to the dealership for an engine diagnostic the car cut off while i was driving it in traffic. No warning or anything. The dealer state that a new engine is needed however the VIN is not on the Kia Recall settlement however i bought this car certified used i am the second owner and the car is still fairly new to have died so soon after having regular mainenance.

My car has had oil changes regularly, all of a sudden the oil light comes on I check it and it's bone dry 3 quarts of oil just disappeared. There was no smoke coming from the car and no signs of a leak.

It might not seem like a big deal but I've owned a 2016, 2018 and now 2019 Kia Sorento and all 3 yrs. the luggage lamp, or (dome light), does not work. I have brought this issue up about all 3 vehicles. Nobody has ever attempted to fix it. In fact I've been told at the dealership that it's a problem and has been for quite some time. In the owner's Manuel it states this problem could be due to other electrical systems. It does not state which ones. I'm under a recall for the tow package so I'm not sure which could be the culprit when I'm towing a trailer and the fuses blow under the hood or various blinkers or brake lights quit working when towing. You don't know if people behind you are getting the turn signals or brake signals. Has led to many close calls on the road while moving various weights. Would be nice to know if it was ,"other electrical issues", from the luggage lamp issues, or part of the tow package issues. I am by far not the only one who has had these issues with the Kia Sorento's. I would like to know how long these issues can go on before it's too long? Thank You

The contact owns a 2019 Kia Sorento. The contact stated that after starting the vehicle, while the engine was idling there was a knocking sound coming from the engine compartment. Additionally, while driving at highway speeds, the vehicle failed to exceed 60 MPH while accelerating. The vehicle was taken to the local dealer who performed a software update, but the knocking sound persisted. The manufacturer was not notified of the failures. The failure mileage was 100.

Recalled for manufacturer installed tow hitch harness that can cause fire. Causing fire to my home and other vehicles. I have had this vehicle since new and have been parking it in my garage all of these years and now Kia is just now notifying the owners. I contacted Kia dealership and twice have been told there is no fix figured out by Kia and to call back later. I wrote to Kia directly 2/12/23 Kia Customer Care - Case#[XXX] and they responded 3/20/23 - also talking about a reimbursement that may be my problem I am not sure what they are talking about. Regardless, they do not care if my vehicle might catch on fire and destroy my home or other vehicles. Dear [XXX], Thank you for contacting Kia Customer Care. At this time the remedy for the recall is not available please keep your letter with you. Once the remedy becomes available to the Kia dealerships for a repair, you will be notified. Once you have received this letter, you may contact us for a reimbursement review. At that time we will advise you of what documents we will need in order to start your process of review. Please make note, a request for reimbursement does not mean you are approved or will be approved, there is no guarantee. I also am very concerned that my auto and home insurer will dump me due to the fire hazard. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).