2011 KIA SORENTO Complaints
View complaints related to 2011 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,440 complaints submitted for the 2011 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 KIA SORENTO- PALMDALE, CA
2011 KIA SORENTO EX 3.5 ENGINE SPORT UTILITY VEHICLE HAS RANDOMLY CHANGED IN THE WAY ITS FEELS SAFE WITH ROUGH INSTABILITY IN MY SUSPENSION COMPONENTS.MY BRAKES FAILED WHILE DRIVING ON A RANDOM BASIS AS WELL AS WHEN CAR IS PARKED WILL RANDOMLY CLICK IN MY GEAR SHIFT MECHANISM AND WILL FAIL TO LOCK WHEN CAR IS PARKED AND SHUT OFF IT WILL CLICK WHEN BRAKES ARE DEPRESSED.MY FRONT LIGHTS HAVE DIMMED AND BOTH BRAKE LIGHTS HAVE BURNED OUT CONSISTENTLY AS WELL AS MY STEERING WHEEL HAS FAILED WITH ELECTRICAL COMPONENTS RANDOMLY.CAR HORN IS INOPERABLE AND MY CRUISE CONTROL STOP FUNCTIONING. MY ALTERNATOR BURNED OUT ON ME AND MY CAR HAS HISTORIAL PROOF OF CONSISTENT MAINTENANCE WITH CAR FAX REPORT IN HAND .MY GAS MILAGE HAS SINCE DECREASED. MY SUSPENSION FEELS UNSAFE TO DRIVE AND REALLY BAD ON BUMPS AND AVERAGE ROAD CONDITIONS ARE ALSO VERY UNPLEASANT SO I HAVE PARKED IT UNTIL IT'S FIXED FOR ACTIVE RECALLS AND OTHER POTENTIAL MANUFACTURER DEFECTS
Source: NHTSA WEB SITE -
2011 KIA SORENTO- PEPPERELL, MA
RANDOM AND INTERMITTENT DRIVETRAIN SHUTTERING AND VIBRATION - SINCE AUG2019 THE 2011 KIA SORENTO EX AWD HAS EXPERIENCED INTERMITTENT AND SUDDEN SEVERE SHUTTERING AND VIBRATION FROM THE DRIVETRAIN. THE VEHICLE HAS BEEN BROUGHT TO A KIA DEALERSHIP ON 3 OCCASIONS AND THE PROBLEM COULD NOT BE REPLICATED NOR DIAGNOSED. YET THE PROBLEM REMAINS. THE ISSUES HAS RANDOMLY OCCURRED A TOTAL OF 8 TIMES STARTING IN AUG2019 AND MORE RECENTLY IN JAN2020. THE FREQUENCY OF THE SHUTTERING / VIBRATION IS DIRECTLY RELATED TO THE SPEED OF TRAVEL (VIBRATION FREQUENCY SLOWS AS THE VEHICLE SLOWS). ON EACH OCCASION, I HAD TO PULL OVER TO A COMPLETE STOP SINCE THE VIBRATION WAS SO SEVERE. HOWEVER, FOLLOWING A COMPLETE STOP THE VIBRATION AND SHUTTERING WOULD DISAPPEAR WHEN PLACING THE CAR IN DRIVE AND PROCEEDING TO DRIVE AGAIN. THIS ISSUE REMAINS UNRESOLVED, AND I CONSIDER IT A SAFETY ISSUE. ADDITIONAL INFO IN THE ATTACHMENT
Source: NHTSA WEB SITE -
2011 KIA SORENTO- PARISHVILLE, NY
INSTRUMENT PANEL WARNING LIGHTS ALL COME ON DURING DRIVING. SHUT VEHILE OFF AND RESTART AFTER SEVERAL HOUR , RESTART AND THE WARNING LIGHTS ARE ALL OFF. THEY WILL ALL COME BACK ON AGAIN AFTER A WHILE WHEN DRIVING .THIS HAS BEEN INTERMITENT FOR TWO MONTHS
Source: NHTSA WEB SITE -
2011 KIA SORENTO- NILES, OH
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START, WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO THE TIMING CHAIN. THE CONTACT CALLED TAYLOR KIA OF TOLEDO (6300 CENTRAL AVE, TOLEDO, OH 43615:419) 842-8811) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 KIA SORENTO- KENT, WA
IT STARTED LIKE A LOW SOUND FROM THE ENGINE WHEN I TRIED TO SPEED UP THREE DAYS BEFORE MONDAY. AND THIS NOISE WAS GROWING WHILE DRIVING ON ROAD. THE CAR SLOWED DOWN GRADUALLY AND STOPPED THE ENGINE. THE MECHANIC HELPED ME REACH MY APT AND PARKED AFTER HE CHANGED ONLY THE STARTER, HE SAID ENGINE FAILURE DUE TO DEFEATED BEARING.
Source: NHTSA WEB SITE -
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2011 KIA SORENTO- SUGAR LAND, TX
I HAVE A 2011 KIA SORENTO WHIHC HAS 136K MILEAGE ON IT. AT 2014 WHILE I WAS ON DEALER FOR REGULAR MAINTENANCE THEY BURNNED MY ENGINE AND REPLACED WITH NEW ONE. CAN HAD 25K ON IT. LAST FRIDAY I WAS DRIVING ON HIGHWAY AND MY CAR STARTED TO MAKE SOUND AND SOUND STARTED TO COME FROM ENGINE AND IT STOPPED COMPLETELY. MJAOR ENGINE FALIURE AGAIN AND DELAER NOT WILLING TO CHANGE UNDER WARRANTY. KIA NEED TO ADDRESS THIS ISSUE
Source: NHTSA WEB SITE -
2011 KIA SORENTO- SPRING HILL, TN
MY DOOR HANDLE OR DOOR LATCH WILL NOT OPEN FROM THE OUTSIDE ON MY DRIVERS SIDE DOOR AND ALSO MY LEFT BACK DOOR WILL NOT OPEN FROM THE OUTSIDE OR INSIDE. IT IS DANGEROUS FOR AND MY KIDS. ALSO, MY HEADREST HAS FALLEN OFF. I HAVE ISSUES WITH MY LIGHTS, THEY WILL NOT WORK FOR THE INTERIOR.
Source: NHTSA WEB SITE -
2011 KIA SORENTO- SUMMERDALE, AL
ON DECEMBER 2, 2020 MY KIA SORENTO STARTED MAKING A KNOCKING NOISE. NO ENGINE WARNING LIGHTS CAME ON. I WENT TO GO HEAD HOME FROM WORK ON THE INTERSTATE AND I HEARD A CLANK WHILE I WAS DRIVING MY BRAKES LOCKED IN TRAFFIC THEN ALL THE LIGHTS ON MY DASH CAME ON AND MY ENGINE SHUT OFF IN THE MIDDLE OF TRAFFIC. MY CAR WOULD NOT TURN BACK ON AND I HAD TO CALL MY INSURANCE COMPANY GEICO TO HAVE MY CAR TOWED HOME. VERY SCARY AND VERY DANGEROUS. IT STILL DOESN'T NOT TURN ON WHATSO EVER. I HAVE VIDEOS BUT NOT IN THE RIGHT FORMAT TO OPEN.
Source: NHTSA WEB SITE -
2011 KIA SORENTO- CARSON, CA
I WAS DRIVING TO BAKERSFIELD TO VISIT MY SISTER. ME AND MY GRANDSON WERE ON THE 5 FRWY WHEN MY CAR STARTED LOSING POWER. I PULLED TO THE SIDE OF THE FRWY AND WAITED FOR THE TOW TRUCK. MY CAR NEVER STARTED AGAIN. SINCE THEN I HAVE BEEN TOLD THAT IT'S THE MOTOR. MY CAR NEVER HAD ANY PROBLEMS NEVER RAN HOT OR ANYTHING
Source: NHTSA WEB SITE -
2011 KIA SORENTO- GREENVILLE, PA
THE HEADLIGHTS WILL GO OFF AT SPORADIC TIMES WHILE DRIVING. THIS CONDITION IS FRIGHTENING, PARTICULARLY AT NIGHT SINCE WE LIVE IN A RURAL AREA WITH NO STREET LIGHTS ON MANY OF THE ROADS. IT IS EXTREMELY DANGEROUS TO FIND YOURSELF IN TOTAL DARKNESS ON COUNTRY ROADS THAT HAVE DEEP DITCHES ON EITHER SIDE.
Source: NHTSA WEB SITE