2015 KIA SORENTO Complaints

Snow Pearl White paint is chipping at various areas of the front portion of the vehicle. I was driving in heavy rain and then noticed a huge chunk just chipped off. Several owners with this paint color have complained of an issue this similar. Headlights are too dim at night. We have family who lives in the country with limited street light and we are forced to use our high beam lights to even see down the road. I turn on my fog lights to add extra light but it’s still hard to see further down the road.

My airbag came on in my 2015 KIA. It is a tension airbag, I believe. It won't go off. There are recalls in every other year but 2015. It is the same recall as the other years.

At first, it wouldn't shift out of park. Now the driverside headlight intermittently flickers and goes out. There's a burnt electrical smell coming from the engine compartment.

Purchased brand-new in 2015. Paint started chipping away in 2018. At first I thought it was normal wear and tear because it was tiny and only a few spots. It is rapidly bubbling and peeling off now. Most recently a foot of my side bar peeled off in one instance. I haves talked to a auto body repairman and he did not feel like this peeling started from rocks or debris.

I engine light keeps coming on after taking my car in to have a diagnostic to pin point the issue with Southern Kia in Chesapeake, Va, 1300 S Military Hwy Chesapeake, VA 23320 (757) 424-6380. The report came back with a code for engine tube that was preventing the evaporation of gas to/from the engine. Less than 4 hours later after the repair the engine light came back on. I took the care back to Southern Kia in Chesapeake, Va, 1300 S Military Hwy Chesapeake, VA 23320 (757) 424-6380 and now they are saying it's something else with the engine. My car has been with Southern Kia in Chesapeake, Va, 1300 S Military Hwy Chesapeake, VA 23320 for three weeks and they are saying they are waiting KIA to give them guidance on the issue.

There is a recall for part of my vehicle that says a fire could start. Need it fixed

The headlights are dangerously dim. Purchased this vehicle used. Only used in the daytime the first months. My son started working night shifts and that's when we noticed that it did not light up in front of the vehicle. It was very minimal. I drove the car on a rainy evening and was terrified. Could not see in front of me. Had to drive next to cars to make sure I was in my lane. We cleaned the headlights, it did not improve. We purchased new and brighter bulbs. It is still too dim. It only lights up immediately in front of the vehicle and it is a very dim light. Light barely reaches maybe three feet in front of the vehicle, maybe only two. It is VERY dangerous. I am an experienced driver and I found it frightening to drive at night. My son is recently licensed and it does not feel safe to have him operate that vehicle.

Engine shut off without warning while driving. My wife was driving and Was able to roll off road thankfully. She was on a very busy road and was in serious risk of injury along with the cars behind her. Did not start back up. Battery had power. Found out ENGINE FAILED! Verified by mechanic. Called Kia Corporate Customer Service number and was told the engine will not be repaired. 125,000 miles. No warning lights came on. This is absolutely wrong of Kia! Shame on them!

December 28, 2021 On Hwy 85 right next to Auburn, Alabama, on my way to Houston, Texas, I began to notice that as I accelerated with my 2015 KIA Sorento there was a sound as if my muffler had a hole in it. Within just a couple of minutes, the car wouldn’t accelerate well. I then pulled off the highway onto a ramp and at the intersection the oil indicator light lit up and then the engine light and then there was a rattling noise and then the car quit. I checked the oil and it was a little bit low….not much though. A passerby took me in his car to an auto parts store where I purchased two quarts of oil. I put in the oil and started the car. The oil indicator light was now no longer on but there was a little bit of a rattling sound or knocking sound. The passerby said he knew a mechanic that was just a quarter mile down the road at a full auto service shop and that he would follow me if I wanted to take the car there. It was very close so I drove there. As I got closer the rattling/knocking sound got a little louder and then as I was about ready to pull in to the shop the car shut off and wouldn’t turn on. I had the car pushed the rest of the way into the auto shop. The mechanics looked at it and said it was “locked up” and would need a whole new engine. One mechanic said that KIA engines sometimes do this with little to no warning. I was shocked. I had never had any problems with my 2015 Kia Sorento before. It had now 96,000 miles on it and I only really had to do the oil changes every four months or so. A few hours later I had it towed to the KIA dealership in Auburn and they looked at it and determined it needed a whole new engine and new starter. The price would be $9,700 dollars. The KIA service people mentioned a Theta Engine Class Action Lawsuit that I might be eligible for. I filed a claim and the website showed that my VIN indicated I was eligible for this claim. I have been told KIA will make a determination on the claim in 60 days.

Kia is refusing to replace my engine related to a product improvement issued in 2018. I never received a notice about the required product improvement. The vehicle simply failed while I was driving. I was luckily able to get to safety. There were no warning lamps or messages or symptoms. The vehicle has been inspected by Kia and a Kia dealer.