2016 KIA SORENTO Complaints

View complaints related to 2016 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,160 complaints submitted for the 2016 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 KIA SORENTO
    - Eastvale, CA

    My name is [XXX] Owner of KIA SORENTO 2016 V6 At the begging of this year in early January , my automobile starting showing extremely overheating conditions. My wife was taking our kids to school on a cold weather, 15 minutes from home and as she was arriving to the school parking lot she noticed the temperature indicator up to (H) mark, she then notice a loud buzzing sound coming from the engine.She parked the car immediately as she could , shutdown the engine and asked my kids to leave the car immediately . She called me very frightened and worry about my kids safety and hers. She said that she was able to shutdown the engine but the temperature indicator stayed on H mark and the buzzing sound was still on. Then, I remember receiving a latter from Kia Corporate Headquarters, extending the warranty on my car on mid December 2023. The letter states that the warranty has been extended because it's a potential overheating and coolant leaking that it has been related to the cylinder head gasket and head bolts. We reached out to a dealer right after the incident and on [XXX] we took our car for inspection and acknowledge the mechanical problem. All the sings of the fail system of the engine are present in my car. My car has been at the dealer since [XXX] and as of now Kia Corporate has fail to proceed with the approval of the repairs of my car. I have been renting cars all this time and the dealer personal said they can't approve to pay any rental until Kia Corporate Headquarters acknowledge the fail engine. Its absurd that Kia Corporate Headquarters have the knowledge of this dangerous mechanical issues in my car engine but fail to acknowledge repairs. The case it's no longer" to be determine" on their data base, its updated to repair as fallow but yet has not acknowledge that our car has to be fix under their extended warranty and my wife still driving my kids on a rental car . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Wareham, MA

    While driving the auto lights shut off and I must turn on lights. This has happened a few times

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Haceinda Heights, CA

    While driving the car, the engine temperature started fluctuating and finally reached over temp. The engine failed. I towed the car to my mechanic and initially thought that the head gasket had blown. However, upon inspection, they found that the engine head bolt to the engine block was damaged. The threads were stripped. The only repair option for this problem was to replace the engine block. I believe the engine on this vehicle is a 3.3-liter Lambda II V6. This car only had 87,000 miles on it.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Laurinburg, NC

    Steering on car felt sticky or as if power steering was not working. It seems to be an intermittent problem occurring mostly at highway speeds of approximately 60 mph. It seems to be a safety issue because steering feels unresponsive to feel of steering wheel. Dealer says that I will have to bring it in where they can diagnose to confirm. If problem continues I will take it in to be checked. Vehicle has not given any warnings or indications of problems/service needed. The problem was first noticed on 02/12/2024 and then again on 02/23/2024.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - South New Berlin, NY

    The contact owns a 2016 Kia Sorento. The contact stated that the engine was empty of engine oil a week after an oil change. After oil was added, the contact's husband observed that a quart of oil had been consumed in a few days. The vehicle was initially taken to an independent mechanic, and it was discovered that excessive oil sludge and hard carbon build-up was in the valve and stems. The contact was also informed that the piston rings were worn and that there was scoring on the cylinder walls. The contact also stated that while driving at 55 MPH, the engine oil warning light flashed on the instrument panel and the vehicle stalled. Due to the failure, the vehicle was towed to the dealer where it was diagnosed with piston failure and a misfire in cylinder #2. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 142,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 KIA SORENTO
    - Riverview, FL

    The Engine failed at 79,000 miles due to the known defect with their 2016 Kia Sorento engines. Kia is unwilling to honor their recall due to not completing what they refer to as a Product Improvement prerequisite. Kia admitted these Product Improvements are only communicated to original owners and not published through any recall so a consumer that purchased a pre owned vehicle would have no way of knowing about this unless they ask for it specifically at a Kia dealership.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Franklin, MA

    Engine failed Kia decided that part is Not covered under warranty and dealer expects us to pay $6500 This car is only 8 years old, 88,500 miles. How can Kia sell faulty engines and still expect someone to pay outrageous price to repair their junk cars?!

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Greensboro, NC

    turbo feed pipe, high pressure fuel line, oil feedline gaskets, oil return line gaskets, turbo oil feed line. problems started happening in 2016 with turbo. 2020-2024 seem to be having problems with turbo lines and oil lines and nothing seems to be connected. in 2020 something happened and lost oil but no lights came on. also, have had more recalls on this vehicle than any other one i have owned. if there is a problem with this engine or turbo, i just wanted to have my concerns recorded.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Rockford , IL

    It was determined by a local mechanic that the engine was damaged due to a internal rod busting through the block of the engine. This caused an immediate shutdown of the vehicle in the middle of traffic on a cold night with my 7-month old daughter in the vehicle. I suppose it could have been worse if the engine had caught fire or if we were on the highway, thankfully we were barely accelerating from a stop light. The engine has not been inspected by Kia as they claimed it would cost over $300 to just look at it, and it is well known from the original mechanic what the issue was. We did contact Kia about it but they were unwilling to fix the issue. We were quoted over $10000 for a replacement engine but that was all the help we got. Prior to this sudden destruction of our engine all normal oil changes and maintenance had been done and there were no warning lights on the dash.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Rosamond , CA

    Driving loud pop and crunch white smoke loss of power vehicle would not start after found prices of head underneath vehicle. Known issue with the 3.3 leaking coolant into engine and failing

    Source: NHTSA WEB SITE