2019 KIA SORENTO Complaints

The vehicle involved is a 2019 Kia Sorento with approximately 111,000 miles. Over the course of ownership, the vehicle has experienced numerous unresolved mechanical and safety-related issues, including ongoing fuel leak concerns, excessive oil consumption/loss of oil, rough shifting, shift solenoid problems, rattling noises, shaking/vibration while driving, and repeated drivability issues. The primary safety concern at this time is a suspected fuel leak that multiple independent mechanics have identified. I have been told by at least three separate mechanics that the vehicle appears to have a fuel leak. During my most recent oil change at Valvoline, the technician expressed concern about the safety of driving the vehicle in this condition and warned me that driving a vehicle with a fuel leak could be dangerous. I previously brought the vehicle to Kia dealerships multiple times while the extended warranty was active and specifically requested inspection for the suspected fuel leak. On at least three separate visits, I was informed by the dealership that they could not find or confirm a leak. Because the issue was never resolved or properly diagnosed while under warranty, I am now out of warranty coverage and facing potentially dangerous and costly repairs. This issue has placed my safety and the safety of others at risk due to fear of possible fire hazards, stalling, or sudden vehicle failure while driving. Because of these concerns, I have significantly reduced driving the vehicle and currently do not feel safe operating it regularly. This has created substantial hardship because this is my only vehicle for work and daily life. Additional unresolved issues with the vehicle include: - Persistent rough shifting and shifting hesitation - Shift solenoid issues - Ongoing excessive oil consumption/loss of oil with no confirmed source - Constant rattling noises - Excessive vibration/shaking while driving - AC system failure around 60,000 miles - Electrical seat failur

Had to replace transmission at 133k miles. It was jolting sometimes providing a hard jolt at times will driving. There are also times of what feels like a cylinder misfire. Oil is constantly leaking and have to replace oil every 1k Miles. Have had multiple shops look at it and not able to find anything. Now during acceleration there is a huge grey smoke cloud coming from the exhaust. Looking at this site and through online it seems to be a common issue with this car and engine. So there has been multiple issues with this car - oil consumption of the engine leading to smoke in the exhaust and the transmission which was replaced a week ago

I am submitting this complaint regarding a 2019 Kia Sorento that has experienced recurring oil loss/oil starvation and engine-related issues that I believe may present a safety concern. I purchased the vehicle used with approximately 45,000 miles. Since ownership, the vehicle has experienced repeated incidents involving low or nearly empty oil levels despite regular maintenance and monitoring. The vehicle previously underwent an oil consumption evaluation, however the issue continued afterward. During one event, the vehicle was reportedly found approximately three quarts low on oil. More recently, the vehicle again appeared to have little to no oil visible on the dipstick and began exhibiting drivability and engine concerns including grinding/banging noise during acceleration, intermittent timing/tensioner-type noise, misfires on cylinders 1 and 2, exhaust smoke, and strong oil-burning odor from the exhaust. Due to concern over possible engine damage and reliability, the vehicle was returned to the dealership for further diagnosis and repair. The dealership replaced ignition coils and spark plugs and road tested the vehicle extensively. While the vehicle is currently operating, I remain concerned that the underlying oil consumption/oil starvation condition may not have been permanently resolved. My concern is that repeated oil starvation conditions could potentially lead to sudden engine failure, loss of power while driving, or other safety-related issues. I am requesting that this issue be reviewed to determine whether similar complaints or defects exist involving oil consumption, oil starvation, or related engine failures in this vehicle.

This vehicle has theta 2 engine.. which is part of class lawsuit kia settled. My vehicle had high oil consumption and the defect was due to rod bearing would cause engine to fail and cause hi oil consumption. The dealer diagnosed it with burned valve and denied warranty even though my warranty was extended due to this engine being a defect. The reason they stated is that the rod bearing is a separate issue from burned valves which is a complete lie because a faulty rod bearing would cause valves problem. I feel kia is just trying to avoid repair cost. They did want to bill me for a new engine immediately. And they failed to test the rod bearing saying they could not determine if it was defect because of the burned valves

I am filing a safety complaint regarding my vehicle following service performed at a Kia dealership. My vehicle was returned to me on April 25, 2026, after being at the dealership for approximately one week. When it was returned, it had missing bolts/screws that were not missing prior to the service visit and were not related to the reason I originally brought the vehicle in. The missing components create a safety concern, and I do not feel safe operating the vehicle in its current condition. This issue was reported immediately. My husband left a voicemail with the dealership (Evans Kia) reporting the problem, and I reported the issue to Kia America that following Monday. Since then, I have made multiple attempts to resolve this issue through Kia America. I opened a case on April 17, 2026, and have followed up several times. The case has been escalated multiple times (including April 22 and April 28). I was informed that Kia America also reached out to the dealership, but despite this, I have not received any direct response from the dealership or instructions to bring the vehicle in for repair. Despite clearly stating that the vehicle may be unsafe to drive, there has been no urgency in correcting the issue. I am requesting that this matter be reviewed as a potential safety concern involving improper vehicle servicing and release of a potentially unsafe vehicle. I can provide photos and documentation showing the missing bolts/screws if needed.

Engine failure & excessive oil consumption causing the vehicle to overheat. Coolant low, suspect coolant loss internally in engine. P0524 Engine pressure too low. Potential causes: low oil pressure, low oil level, wrong oil viscosity, contaminated oil, faulty oil pressure sensor, signal shorted to ground in electrical circuit of sensor, worn internal engine components. Per testing- coolant low, suspect coolant loss internally in engine.

The contact owns a 2019 Kia Sorento. The contact stated that the panoramic sunroof failed to properly close. The vehicle was taken to the dealer, where it was diagnosed with an inoperable motor and fractured cables. The vehicle was not repaired. The contact stated that the vehicle had previously been taken to the dealer for the same failure and was inspected for debris and damage. The debris was cleaned. The manufacturer was notified of the failure. The approximate failure mileage was 48,900.

Vehicle: 2019 Kia Sorento Issue: Engine Failure / Safety Concern Complaint: I am filing a complaint regarding a 2019 Kia Sorento that experienced sudden engine failure after clear warning signs that created a serious safety concern. The vehicle began making a loud ticking/knocking noise that progressively worsened over time. While driving, the vehicle struggled to accelerate and lost power. The noise became louder when pressing the gas. Shortly after, the vehicle shut off completely and is now unable to start at all. This failure occurred without any warning lights appearing on the dashboard, including no check engine light, which prevented me from knowing the severity of the issue in advance. After contacting Kia, I was informed that there were multiple recalls on the vehicle that were not completed. However, I was never notified of these recalls as the current owner. I was told that recall notifications were sent to the previous owner, and no effort was made to notify me directly. Kia has refused to assist with the engine failure, stating that recalls must be completed first. However, the vehicle is now completely inoperable and cannot be driven to complete recall repairs. Requiring a non-running vehicle to complete recall updates is unreasonable and places consumers at risk. This situation raises serious safety concerns because: The vehicle lost power while in operation, creating a dangerous driving condition There were no warning indicators prior to failure The engine failure appears consistent with known issues involving Kia engines I am requesting that this matter be investigated, including Kia’s handling of recall notifications and their refusal to assist with a known engine failure issue under these circumstances.

Excessive engine oil consumption. I have to add at least a half a quart to a quart of oil every 7 to 10 days depending on how much I drive. The 2019 Kia's are showing the same issues as the 2016 Kia engines that are currently under recall for catastrophic engine failure due to oil consumption. Fix this issue Kia. I love my car. This is the only problem I have with it. I shouldn't have to add oil to my vehicle even though I regularly have oil changes done.

About 1 month ago, i noticed on the hood, several areas (10-12) of bubbling and peeling of the paint. On the Side upright panel next to the windshield on the passenger side, there is a big area of peeling and bubbling paint. Paint is called Snow white Pearl. On the driver side panel above the handle, there is more bubbling of the paint. There are several other areas all over the car that is bubbling up and will peel soon. This will start to rust very soon. It was inspected by the local dealer and confirmed. This should not happen to any car. I was told it was defective paint/sealer from manufacturer. I am on restricted income and can not afford to pay for this repainting of my car.