2015 KIA SORENTO Complaints

Both low beam headlights no longer work although all fuses and bulbs have been verified to work. The high beam headlights do work. This appears to be the identical issue that 2011-2013 owners were dealing with. https://static.nhtsa.gov/odi/tsbs/2019/MC-10159259-0001.pdf. In this instance, the headlight connectors required replacement and Kia extended the warranty to cover that work. Kia will not extend the warranty to 2015 model owners who are having the same problem and the dealership quotes a price of $1880 for just the parts alone.

I have the Sorrento with the white pearl paint for last couple years I’ve had small flakes come off and I’ve tried to cover them up with the ink pen. But the spots are just getting bigger. So Disappointed. This is my second Kia I did not have a problem on the black when I had before this

The contact owns a 2015 Kia Sorento. The contact stated that while driving at 10 MPH, he heard knocking sounds coming from the engine. There were no warning lights illuminated. The contact continued to drive the vehicle. The contact stated that the failure reoccurred while driving at 50 MPH and the vehicle stalled. The contact veered to the side of the road. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic who diagnosed that the engine seized and that the rod bearing might have failed. The dealer was notified of the failure and informed the contact that the VIN was not included in any recalls related to the failure. The vehicle was towed to the contact's residence. The contact stated that he was able to start the vehicle, but he would still hear abnormal sounds coming from the engine. The contact referenced NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The manufacturer was notified of the failure and opened a case. The manufacturer also referred the contact to the dealer for diagnostic testing. The vehicle was not repaired. The failure mileage was approximately 130,062.

HELLO, THIS PROBLEM STARTED SICE 2020 WITH THE PEELING ON TOP OF THE WINDSHIELD BUT I THOUGHT IT WAS NORMAL. THEN THE OTHER BIG ONES JUST STARTED LAST WEEK AND I WAS VERY SURPRISED BECAUSE THEYRE LIKE A FEET LONG. I WOULD LIKE TO GET IT FIX BECAUSE MY TRUCK LOOKS LIKE NEW FROM THE INSIDE BECAUSE I TAKE REALLY GOOD CARE OF IT. PLEASE LET ME KNOWIFYOU CAN HELP. ATTEN: [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Car continually trying to over-heat. Had to keep pulling to shoulder every 1/4 mile or so, and letting car cool down again. Mechanic diagnosed as a head gasket problem, but upon further research it looks like it may have actually warped the engine block itself. When mechanic calls around to multiple junkyards, found many 2015 kia sorentos, but no engines available due to the same problem. Vehicle is at approx 133,000 miles, and Kia is stating that the vehicle is not in the extended engine warranties effected by this problem (apparently happens more so in another model of kia, I believe they said Optima, but I didn't pay that close of attention since my car is a Sorento.)

The contact owns a 2015 Kia Sorento. The contact stated while driving 30 MPH, the vehicle inadvertently stalled. The contact veered to the side of the road but was unable to restart the vehicle after several attempts. The check engine warning light illuminated. The vehicle was towed to an independent mechanic who diagnosed that the engine had failed and needed to be replaced. The dealer was notified of the failure and informed the contact that she would be responsible for the cost of the repair because the vehicle was out of warranty. Additionally, the VIN was not under recall. The contact referenced NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 150,000.

On October 6, 2021, I was driving my 2015 Kia Sorento to deliver work. I was driving through a mountain region when I heard a slight "ticking" noise coming from the engine. There was no safe place to pull over on the busy highway. There were mountains on each side of the highway no pull offs. There were lots of Semi trucks and Coal trucks driving fast on this highway. I kept driving looking for safe place to pull over. The ticking noise kept getting louder. There were no warning lights on the dashboard indicating any problem. Suddenly, the engine stopped. There was no power and no lights. It was all I could do to hold the steering wheel and coast the vehicle to a safe place. Finally, I found a safe pulloff. I coasted into it and called AAA. I waited three hours for AAA to show up. The AAA mechanic tried the start the engine with no success. He towed the vehicle to my home. I contacted a mechanic. The Ki would start and make loud knocking noises and then shut down again. The mechanic gave me an estimate for a new engine for $6,900 and told me he has seen this problem with this engine in this model Kia before. He said the manufacturer failed to debur the engines when they put the vehicles together causing metal fragments to filter through the engine causing engine failure. The mileage was approximately 151,000. I never received any recalls for the (KSDS) Knock Sensor Detection System.

The contact owns a 2015 Kia Sorento. The contact stated that while operating the vehicle at night, the low-beam headlights were extremely dim, creating a visibility hazard for the driver. The vehicle was taken to the local dealer who examined the vehicle but found no issues with the vehicle. The low-beam headlights were replaced however, the failure persisted. The manufacturer was not yet notified of the failure. The failure mileage was 87,000.

Severe paint chipping on the hood of car and roof. Causing rust to build by windshield. Kia refuses to fix the issue

I just got my car back from overtuf which had it for a month due to after the recalls where done my engine failed and had to be replaced that day I got it back I drove it home and on the way home the check engine light came on and my smelled of gas really bad so I pulled over looked under vehicle to see if there was anything leaking under car and no leaks so i checked the oil and it was filled over filled with gas which could of damaged my engine again or worse caught fire with me and my kids in it or hurt someone else