2011 KIA SORENTO Complaints

MY HUSBAND AND I NOTICED THAT PAINT WAS COMING OFF THE ROOF OF MY KIA SORENTO 2011 MODEL AFTER THE CAR WASH. THIS WAS AROUND MID 2017. ON NOV 7, 2017, I TOOK MY CAR TO A BODY SHOP TO INQUIRE ABOUT FIXING THE PAINT DAMAGE. THEY INFORMED ME THAT THEY HAVE SEEN MANY KIAS SORENTOS COME IN WITH THE PEARL WHITE COLOR HAVE DELAMINATION. THEY INFORMED ME TO CHECK WITH A KIA BODYSHOP TO SEE IF THEY WOULD COVER THIS. THEY SAID THAT IT IS A FACTORY ISSUE. SO I WENT TO THE KIA BODY SHOP AND TALKED WITH THE MANAGER AND AFTER A FEW DAYS HE GOT BACK TO ME AND TOLD ME THAT KIA WOULD COVER HALF THE COST TO FIX IT. WELL I NEVER GOT IT DONE BECAUSE IF IT IS A FACTORY ISSUE AND I BELIEVE THAT KIA SHOULD COVER ALL OF IT. I COULDN'T AFFORD TO PAY WHAT KIA WANTED TO CHARGE FOR THE PAINT JOB AND MAKE MY CAR PAYMENT AT THAT TIME. SO I WAITED AND NOW THE ROOF AND HOOD PAINT ARE CONTINUING TO COME OFF AND EVEN WORSE RUST. I CAN'T AFFORD TO REPLACE MY CAR AT THIS MOMENT. I WOULD LIKE TO CONTINUE DRIVING MY CAR, BUT NOT ONLY IS IT EMBARRASSING, I WORRY ABOUT THE RUST EFFECTING AREAS AT THE TOP OF MY WINDSHIELD. I SEE MANY WHITE KIA SORENTOS WITH THIS ISSUE IN MY AREA AND THINK WHY HASN'T THIS BEEN RECALLED AND COVERED BY KIA NATIONALLY. I FEEL KIA NEEDS TO TAKE RESPONSIBILITY AND FIX THIS ISSUE FOR THE US CONSUMERS WHO HAVE SPENT THEIR HARD EARNED MONEY ON THEIR PRODUCT. I DON'T FEEL THAT I AS A CONSUMER AM BEING TREATED FAIRLY BY THIS COMPANY. I FEEL THE PRODUCT AND QUALITY IS SUBPAR AND THAT CORNERS WERE CUT TO CREATE A BETTER BOTTOM LINE FOR THE CORPORATION. KIA NEEDS TO DO BETTER. YOU NEED TO DO A NATIONAL RECALL ON ALL WHITE KIA SORENTOS WITH THIS PAINT DELAMINATION ISSUE AND REPAINT THE WHOLE VEHICLE CORRECTLY.

MY SEAT BELT KEEPS LOCKING ON ME. FORTUNATELY, THUS FAR I HAVE BEEN ABLE TO EVENTUALLY GET IT TO COME LOOSE. SOMETIMES IT IS A LITTLE DIFFICULT TO FASTEN. I'M AFRAID SOMEDAY I WILL NEED TO GET OUT FAST AND WON'T BE ABLE TO. I AM PARKED AND THE CAR IS TURNED OFF ON A CITY STREET AND SOMETIMES IN MY DRIVEWAY AND STORES.

THE DRIVER SIDE FRONT DOOR WILL NOT OPEN FROM THE OUTSIDE OF THE VEHICLE. IT IS LIKE THE DOOR IS LOCKED, HOWEVER IT IS NOT LOCKED. IF I AM IN AN ACCIDENT OR NEED TO BE TAKEN OUT OF THE VEHICLE, NO ONE WILL BE ABLE TO OPEN THE DOOR TO GET ME OUT. IT REMAINS THIS WAY AT ALL TIMES; INCLUDING WHEN THE CAR IS STATIONARY AND IN PARK. THERE IS A WARRANTY EXTENSION OFFERED BY KIA, BUT THEY ARE TELLING ME THIS DOES NOT APPLY TO ALL THE VIN'S!

THE TRANSMISSION OR ENGINE TENDS TO STALL IN THE MIDDLE OF DRIVING LIKE NOT CHANGING GEARS, GETS LOCKED, JERKS BACK AND FORTH TILL IT UNLOCKS OR CHANGES GEARS WHILE AT THE SAME TIME SLOWING OR STOPPING CAR IN IT'S TRACKS. RPM GO TO 0. FEEL LIKE A TRANSMISSION SLIPPAGE . SOUNDS LIKE TRYING TO CHANGE GEARS. IT HAPPENS AT LEAST 2-4 TIME A YEAR SINCE I HAVE HAD THE CAR. THESE PAST TWO YEARS THE GEARS LOCKING IS GETTING WORSE AND THE CAR SLOWS DOWN INSTANTLY FROM DRIVING ON THE FRWY 60 MPH DOWN TO 35 MPH INSTANTLY ALMOST HAVING CARS HIT ME FROM BEHIND. SAME FOR DRIVING ON THE STREET GOING 20-40 MPH DROPPING

THE DRIVER'S SIDE FRONT DOOR WILL NOT OPEN FROM THE OUTSIDE. I HAVE FOUND A LOT OF FORUMS ON THE INTERNET WHERE A LOT OF OTHER PEOPLE ARE HAVING THIS PROBLEM. WHAT IF IT WERE TO HAPPEN TO ALL 4 DOORS WITH A KID IN THE CAR?

CAR HAS BUCKED OR STALLED ON AN INTERMITTENT BASIS FOR THE LAST 60,000 MILES (CAR NOW AT 110K) , TO THE DEGREE THAT I WOULDN'T LET MY KIDS USE THE VEHICLE. AS WITH OTHER ISSUES DEALERSHIP CLAIMED 'UNABLE TO RECREATE' LEAVING ME WITH NO FIX FOR A POTENTIALLY FATAL SAFETY ISSUE. CAR HAD SHUT DOWN ON I-84 IN HARTFORD CT, LUCKILY I WAS ABLE TO DO A RESTART QUICKLY. SORENTO MODEL YEAR 2011 HAS VOLUNTARY RECALL FOR COMPUTER ISSUE THAT SOUNDS SIMILAR BUT WAS TOLD ONLY CERTAIN VINS WERE APPLICABLE, WHICH SHOULD BE EXPLAINED AS TO WHY THAT WOULD BE. SEE ATTACHED PDF. BUCKING ON HIGHWAY CAN BE SEVERE, ENGINE LIGHT BLINKS BUT LEAVES NO CODE. DANGEROUS AND MANY INSTANCES ON INTERNET!

HEADLIGHTS (LOW BEAMS) SHUT OFF WHILE DRIVING. OFTEN SEEM TO OCCUR WHEN USING SIGNAL OR AFTERWARDS. LIGHTS OTHER TIMES MIGHT JUST GO OFF BRIEFLY, OR REQUIRE DRIVER TO PUT HIGH BEAMS ON THEN TOGGLE DOWN TO LOW BEAMS. OCCURS OFTEN ON HIGHWAY AND SECONDARY ROADS. MANY SIMILAR REPORTS ON INTERNET. THERE HAD BEEN A WARRANTY EXTENSION FOR LOW BEAM WIRE HARNESS THAT MAY OR MAY NOT BE ASSOCIATED, HOWEVER ANY LOSS OF LIGHTS DUE TO A KNOWN PROBLEM IS CLEARLY A SAFETY HAZARD. KIA HAS A HISTORY OF MINIMIZING ISSUES THAT SHOULD BE SAFETY RECALLS. DEALERSHIP SERVICE AREA CONTINUALLY STATES THEY CANNOT RECREATE ISSUE, OF COURSE THEY ATTEMPT DURING THE DAY LIGHT HOURS.

I WAS HEADED TO WORK A 10 MIN ROUTE FOR ME ABOUT 3 MILES IN TRAVELING AT APPROX 55 MPH ENGINE STALLED OUT HAD TO PULL OVER AND RESTART THE CAR.THIS HAPPEN TWICE IN A WEEK SPAN.

DRIVE SIDE AIRBAG LIGHT CAME ON AND NOW STEERING CONTROLS ARE NOT WORKING. KIA DEALER STATED ITS THE AIR BAG CONTROL MODULE THAT IS FAULTY

IN 2018, WHILE DRIVING, MY 2011 KIA SORENTO WITH 101,000 MILES, THE ENGINE COMPLETELY STOPPED WITH ZERO WARNING. IT WAS DEEMED AN INTERNAL ENGINE FAILURE AND WHILE KIA HAD A KNOWN ENGINE ISSUE, THEY REFUSED TO INCLUDE MY VIN IN THE RECALL. I PAID OUT OF POCKET TO HAVE THE KIA DEALER INSTALL A KIA SUPPLIED ENGINE. 2 YEARS LATER, WITH 20,000 MILES, THE SAME ISSUE HAPPENED AGAIN. WHILE DRIVING AT 70 MPH, THE ENGINE FAILED. FORTUNATELY I WAS ABLE TO GET TO THE SIDE OF THE HIGHWAY AND GOOD SAMARITANS STOPPED TO HELP PUSH ME OUT OF HARMS WAY. AGAIN, KIA WILL NOT COVER THE REPAIRS. FORTUNATELY I COULD SMELL THE HOT ENGINE AND IMMEDIATELY CALLED FOR A TOW RATHER THAN TRY TO RESTART THE ENGINE, AFTER LEARNING THE ENGINES BURST INTO FLAMES.