2016 KIA SORENTO Complaints

View complaints related to 2016 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,160 complaints submitted for the 2016 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 KIA SORENTO
    - New Britain, CT

    My car was driving fine and then on Saturday we went to our daughters birthday party and the car started making noises and you could see white smoke coming out the back of the car. We were getting off the highway and thankfully we pulled over. We saw engine oil just spilling out. There were no warning lights beforehand. We took it to a shop and they said the oil burned a hole through the engine. I am very upset as I am still paying on the car and my only option would be to pay 5000 to have it repaired or they repossess my vehicle.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Charleston , AR

    Blown head gasket.. needle went to H .. no warning lights came on dash.. white smoke from tail pipe.. coolant smell inside car.. about 8 months ago.. talked to Kia then.. 108000 miles.. warranty expired.. has been parked secondary Kia wanted a lot of money ..told to hang on to it cause lots of complaints about head gaskets..thank you..warranty extended.. at Kia dealership in ft smith ar.. probably be there a year cause they don’t seem to known much and have that reputation.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Lawrence, MA

    The shift suddenly locked when put in park...need to use the shift lock release to unlock it.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Stockbridge, GA

    The engine died as I was driving on the freeway at 70 mph. My safety was at risk. I thank God the other drivers on the freeway were paying attention and as I slowly made it to the side of the freeway before it completely stopped rolling. The vehicle is still at the Kia dealership. The vehicle had been burning through oil very badly.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - SAINT CHARLES, MO

    The 2016 Kia Sorento engine apparently has excessive oil usage leading to engine failure while driving on highway. Dealers are aware of the problem but Kia is not addressing the issue. Took the car in 3 times for Diagnostic check with no indication of any fault codes to address issue specifically. Now engine has failed despite our efforts to get ahead of the problem, and provide regular maintenance to our vehicle. Apparently dealers are well aware of the issue and aren't owning to it because Kia isn't supporting it.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Highlands Ranch, CO

    I am experiencing coolant leaks possibly due to head gasket or engine bolt malfunction. I have received and extended warranty letter from kia but the dealers are saying kia has not provided a solution. The extended warranty is for 15 year/180,000 miles. I am currently at 172,000 miles and am concerned by the time a solution is provided to the dealer i will be out of the warranty period.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - BYBEE, TN

    WE WERE DRIVING ON US 40 WEST BOUND,ENGINE SLOWED,AND STOPPED,ENGINE LIGHT CAME ON,FULL OF OIL WAS JUST CHANGED, WAS NOT LOW,TEMP WAS NOT HOT, TOWED HOME AAA. WE WERE IN THE MIDDLE OF TRAFFIC,JUST LUCKEY WE WERE NOT KILLED IN THAT HEAVY TRAFFIC

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - West Manchester, OH

    Head bolts come lose causing head gaskets to leak. Vehicle is losing coolant internally. My safety is at risk for now I have no vehicle to drive to get me to and from work, in order to afford food and housing, causing me to have a poor mental state, of which may or may not have a negative effect on my well-being. Poor design and quality is to blame and a large corporation such as Kia needs to be held accountable. I have no idea what other domino effects this poor design may have on other engine parts/failures. The contact is respectfully asking for this complaint to be listed as part of the investigation PE23019.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Farmington, CT

    There are many complaints about head gasket leaks. I have a head gasket leaks with 150,000 miles.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Kenosha, WI

    Complete engine failure. Palmen Kia of Kenosha mechanics say it is an ongoing issue with this type of engine that Kia is fully aware of and that it should be covered by the factory Powertrain warranty but the company refuses to fix it. I also own an additional extended warranty through Educator’s Credit Union which won’t fix it for me.

    Source: NHTSA WEB SITE