2016 KIA SORENTO Complaints

On January 17 2024 as I am making my usual drive to work on a very busy interstate highway my 2016 Kia SORENTO EX V6 FWD AUTO 3.3 liter engine completely seizes up and so begins my nightmare. The same nightmare I am seeing time and time and time again reported on this site, and every site you do a simple search on 2016 KIA Sorento's for. As a result of the catastrophic engine failure, I (a female, original owner of the KIA,) was left in a very dangerous position to try and maneuver through and not be killed by oncoming cars and further not get jumped in a very bad part of the metro. (this is not my personal assessment, this is the highest crime area in our city) Car was towed to dealership where I originally purchased it and today I received the diagnosis report indicating Alternator Replacement $1,283.94, Head Gasket $4,276.92, Body Control Module/ ECU $1,030.35 (an issue that I raised when the car was under the manufacturer warranty, and was ignored by the service team and results in me using a screw driver to even get the car out of park) I want answers as do all of the other impacted customers as to WHAT MORE IS NEEDED TO PROVE THAT KIA ENGINES ARE DANGEROUS AND NEED TO BE TAKEN OFF THE STREET!

My 2016 Kia Sorento started about 2 months to peel, it was a quarter size spot and now is getting bigger every day !!

Cruise control was set on 60, went up a non steep incline I drive everyday and vehicle suddenly stopped functioning properly. Took off the cruise, step on the accelerator, no power and no response. Also no warning lights are on, no dash lights came on until I was able to stop the vehicle and shift to park. Turned off the engine and it never turned over again. My safety was put at risk and others on the road due to there being no warning to this happening and lack of control I had over the vehicle. I have had it inspected by my mechanic and he is telling me it was a catastrophic failure and the engine blew. Cost of repair isn't much less than a new vehicle. I have no trade in value on a car I purchased brand new 7 years ago. I have to scrap a vehicle I should be able to trade in for 5K at least. According to an article I found from Nov 2023 this has recently been found to be an issue with these models. I took really good care of this vehicle, it still blew up on me, and put me in danger.

On 12/15/23 my wife was driving her father to a dental appointment and when trying to pass a slower moving vehicle on a rural stretch of our highway system. The car died after she accelerated to pass the slower vehicle. She was in the oncoming lane of traffic when she lost engine power, power steering, power brakes and electronics. The car she was passing slowed down to allow her to get over, as a semi truck had now appeared on the horizon. Without any power, she could not complete the pass and had to force the car back into the correct lane where the car came to a stop partially in the roadway. Two vehicles behind her witnessed the issue and could tell she was having vehicle problems and helped push her, her dad, and the car to the side of the road into an orchard for safety. There were no warning symptoms, no loud sounds, nothing, just the control panel flashing intermediately after the car died. The car was towed to a local shop that thought it was possibly an electrical issue and replaced the battery (as that somehow died during the incident) but they soon identified the motor had seized and we should have it taken to a Kia dealership for a known issue with the 2.4L engines. The Kia dealership advised that a "Product Improvement Campaign", not a Safety Recall, had not been performed on the vehicle and that Kia had a class action lawsuit for this exact issue. Kia claims that postal notifications were sent to the previous owner, but had our information on file and registered as an owner through the Kia Owner web portal. Kia is refusing to cover the repair costs because the original owner never had the work completed, and as a second owner, we were never notified of the Knock Sensor Software Update that needed to ensure the car would go into limp mode before a total engine seizure. We never took the Kia to an actual dealer, as we had all maintenance done at various oil change locations, and an independent auto repair shop do the milestone services as recommended.

My car was overheating and no coolant was leaking. Took it to a Kia dealership and they said that it was due to failed head bolts warping the heads and damaging the block. They said they need to replace the engine and that this is an issue with 2016-2017 Kia Sorento.

Engine replacement needed due to faulty engine. Dealer confirmed faulty bolts in head gasket causing leaks. No signs of critical issue. The vehicle was taken in for a regularly scheduled oil change when the dealership discovered the leak and subsequent issue with the head gasket threads being striped requiring a full engine replacement. The manufacturer(KIA/Hyundai) should in good faith provide restitution for this issue as it has devalued the vehicle in the public market and is a public safety issue to have the potential for engines to fail without warning. The manufacturer, should also extend and fully cover future engine issues, not just the boilerplate 12k mile warranty on "new" engine replacements. Replacing one faulty engine with another does not negate the root issue and does not provide a good faith solution. The contact stated after being assured by the service department that the new engine would be free of defects the vehicle was driven roughly 300 miles when the warning lights for electronic steering, ABS, and traction control which was immediately followed by a burning smell in the cabin. When safely pulled over there was smoke coming from under the hood. Upon inspection there was almost no coolant left.

My engine blew with no light to indicate there was even a problem with the engine.

My vehicle has 111k miles on it and is burning so much oil I have to spend 8 thousand dollars to replace the motor. This doesn’t seem like it should be burning this much oil. Now the motor has a horrible knock on the inside of the motor. Garage says the whole motor has to be replaced.

The car continues to have burning smell last few days and temperature Gauge past the H. Kia will not diagnose or look at for over 2 weeks and asks me to drive it with my young children. There are no rentals or loaner available while I wait to get my vehicle looked at. I do not want to be the next statistic with my vehicle burning on the side of the road. Please help.

When taking 2016 Kia Sorento in for oil changes, I'm being told vehicle is low on oil. On Nov 6, check engine light came on, with code P0010 Camshaft position Sensor, so my mechanic replaced both Camshaft position sensors. December 3, check engine light came back on, same code, when mechanic did a further diagnostic he said it is the variable valve timing actuator which happens to be causing the oil consumption. Indicated to take to Kia dealer because they are well aware of the issues with the Gamma motors. I haven't taken it yet to the dealership, I have done some research and seen where there are thousands of Kias and Hyundais with the same issues and it seems the corporations are not doing anything about this.I am really scared to drive now not knowing if I am going to be in the middle of the interstate and my vehicle just quits and then I am in an accident. I am waiting for all documentation of all oil changes and repairs from the shop.