2015 KIA SORENTO Complaints

View complaints related to 2015 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 700 complaints submitted for the 2015 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 KIA SORENTO
    - Kettering, OH

    The contact owns a 2015 Kia Sorento. The contact stated that the headlight bulbs burned out frequently and had to be replaced numerous times by the dealer and several independent mechanics. The vehicle remained at the dealer for the recurring failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 KIA SORENTO
    - Red hill, PA

    My low beam lives are so .com at nite. It is very hard to see.I replaced with others. But they are dim and kept blowing out. Took to Kia dealer for problem. They said I needed to purchase there factory bulbs. I had them replace both. And still they are to dim to drive at night. It is a very bad safety issue. Especially if it is raining out.

    Source: NHTSA WEB SITE
  • 2015 KIA SORENTO
    - Durham, NC

    The contact owns a 2015 Kia Sorento. The contact stated while driving approximately 55-60 MPH, the vehicle lost motive power and stalled. There were no warning lights illuminated. While at an independent mechanic the vehicle failed to start. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 135,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 KIA SORENTO
    - Memphis, TN

    I have a 2015 Pearl White Kia Sorento. My paint has chipped tremendously and I have only had the truck for a year and a half. It first started with a small chip on the side of my windshield which is now huge. I started noticing more chips shortly after and they are now huge as well. There has to be a defect in this paint because EVERY snow white kia that I have seen in my city looks JUST like mine.... PEELING!

    Source: NHTSA WEB SITE
  • 2015 KIA SORENTO
    - Odessa, FL

    Paint is chipping off from the hood and around the windshield Pearl white Kia Sorento Noticed this occurring 2/2021

    Source: NHTSA WEB SITE
  • 2015 KIA SORENTO
    - WAUKEGAN, IL

    hello my name is [XXX] owner of 2015 kia Sorrento on Sept 19 2021 my father in law and my wife and kids were pulling up on the drive way when they called me and said they smell gas odor from the car i said send me a pic since i was at work .I informed them turn the car off and get every body away be prepared to call fire dept. .when they sent me a video of the car I saw something leaking .so I rushed home to check the problem well it was definite fuel so I opened the hood and removed the plastic cover and started to look around everything looked in place but I noticed a clip was not in it's place the fuel line was out of place I reinserted the fuel line and pushed down on the clip. I wrapped some tape around the clip so it wouldn't come off again .I took it to the dealer on Tuesday for an explanation I was told that I needed a fuel line but they had no explanation on why this happened I ask when you guy's replaced the motor did you guy's break something ? .still waiting on that answer .the whole motor was taken out and replaced with a new one .this happened about a year and a half ago. I called kia to complain and make them aware of this issue .they called the dealer and told me they would get back to me between 24 and 48 hours today is the 28 of sept and still waiting I have called several times but they keep telling me that the dist manager hasn't replied to there emails .I told them this was a serious situation not just for me but others family's as well . I remember a while back ago kias were catching fire while driving this is a safety issue for all Americans . I have attached a news clipping to the pictures. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

    Source: NHTSA WEB SITE
  • 2015 KIA SORENTO
    - Aurora, IL

    vehicles lost due to certain engine fires. In some instances, the Settlement also provides a cash rebate if you lost faith in the vehicle after experiencing engine troubles related to the defect and you purchased another Kia vehicle within a specified timeframe. ? To qualify you must have bought or leased a “Class Vehicle,” which are 2011–2018 and certain 2019 Kia Optima, 2012–2018 and certain 2019 Kia Sorento, and 2011–2018 and certain 2019 Kia Sportage vehicles equipped with or replaced with a genuine Theta II 2.0 liter or 2.4 liter gasoline direct injection engine within OEM specifications. For 2019 model year vehicles, the Class shall include those vehicles that were manufactured before the Knock Sensor Detection System technology was incorporated into their production.

    Source: NHTSA WEB SITE
  • 2015 KIA SORENTO
    - Newport, NH

    The cars engine started knocking while we were in a family vacation. Before we started driving I checked the oil and it was at the acceptable level. We turned around and began to drive home. When we reached the town next to home the engine started knocking horribly and stalled and stopped running. We had the car towed to a repair shop. They told us that the engine is dead and we will need a new one. The car has 116000 miles on it. The warranty goes to 100000 miles. There is also a class action lawsuit against Kia for these defective engines. Apparently the cut off date to file a claim was august 1st Please help

    Source: NHTSA WEB SITE
  • 2015 KIA SORENTO
    - Washington Crossing , PA

    The body of the car is undergoing paint delamination. This begun at 70k miles on the roof and now rust is beginning. Then the hood. Then one side around windshield. Then the other side around the windshield. There was not any incident that triggered the paint delamination.

    Source: NHTSA WEB SITE
  • 2015 KIA SORENTO
    - Gillespie , IL

    The paint is peeling away on the hood, around windshield. Also the luggage racks paint is peeling off. The hood started as a simple little paint chip then exploded will paint bubbling up then peeling off. Around the windshield started with a crack in the paint them just explored in full paint peeling. I can no longer use a drivethru car wash . I must hand wash or the Jetta just peel more off. It’s so frustrating cause I strive to take exceptional care of my vehicle.

    Source: NHTSA WEB SITE