2019 KIA SORENTO Complaints

When driving at night, the headlights appear to be pointed excessively in a down direction leaving me with a dark shadowy area within my line of eyesight. Headlights checked at dealership and reported back as no issues. My Kia owners manual states in chapter 4 page 129 that the headlight beam levels are automatically adjusted depending on the number of passengers and weight in the trunk and other driving conditions. Also advises to contact Kia dealership with any issues. Done! The Kia dealership informed me that my model does not have the Dynamic Bending Light referred to in Chapter 4 page 130 of the owners manual. At this point if I want to have light in my sight line, I must drive with my headlights on high beam. Oncoming drivers beware! This issue needs to be addressed by Kia.

We have been experiencing a lost of power. The engine sputters and loses power when accelerating. This has happened on several occasions. Today, 10/11/2021, we were nearly hit four times on interstate 580 in Oakland. We were travelling in the number two lane at sixty miles per hour. I began to accelerate to reach the speed limit when the Sorento began to sputter and lost power to five miles per hour. As we lost power the vehicle behind me nearly rear-ended our vehicle. As we moved to the shoulder we were almost struck two more times. Once on the shoulder I turned the Kia off and back on. I attempted to accelerate on the shoulder and it sputtered and lost powers at twenty miles per hour to five miles per hour. I have done research and its apparent there is a major safety issue with this year. Its unfortunate it take a loss of life (or lives) to have a major recall.

Pearl white paint peeling and chipping on hood of vehicle and bumper. KIA has known knowledge and history of this defect of the 2019 Kia Sorento with the Pearl white paint and hasn't stop using this color paint. Paint flakes has to go somewhere, air, water, etc. Hazardous material.This not just a touch up job, expensive procedure, have to restore the whole area, with the ensure that the paint matches up and possible cause of repainting again in the future. Kia needs to be held responsible for permitting defective equipment on the road.

My Vehicle was stolen from my residential home. My window was buss out and they stole my vehicle. After over two weeks my vehicle was finally retrieved by the police and city of Milwaukee tow lot. I was told by financing company as well as police department to go get pictures of vehicle as reported from tow company that my vehicle was completely totaled out. I went and retrieved pictures seeing that my car was totaled. With this being said i don't have a vehicle for me or my children to be able to get to work and or school and daycare. I don't know what I'm going to do with trying to not jeopardize my job with getting to work. So I'm writing this so that KIA company can be held accountable for not recalling these vehicles and putting me and my children during this pandemic at risk of losing everything home, job and more.

I was driving along the road on a light traffic day, I approaching an intersection when the traffic light turned red, I tried engaging brakes and they would not engage. As I approached the intersection I became fearful of colliding with multiple vehicles and due to brakes failing I encroached the intersection when I was T-boned by another driver. I see various complaints of brakes and the lack of stopping power for this particular vehicle. I advise anyone else to avoid purchasing this vehicle if you value yours and your families safety.

Headlights causing moving shadows, blind areas, phantom objects. Unsafe because visibility is reduced, compromised. Dangerous to operators and passengers. Has a high probability of causing an accident.

I was driving at 65 mph on the freeway. The weather was clear and the road is clear and there was no traffic. While I was driving, I heard a loud explosion and heard wind right after. I pulled at the first exit to check what had happened and saw the sunroof was shattered with a large hole about 12 inches in diameter in the glass. The interior sunroof shade was closed the entire time I was driving. Very little glass entered the car cabin and the interior sunroof shade currently shows no signs of holes or damage. Upon initial inspection, there appears to be little glass in between the sunroof shade and sunroof. It appears the vibration of the vehicle caused the sunroof to shatter in an upward motion. In addition, please note that no items were being carried on the oem roofrack. The car windows were also closed when this happened. I have 2 babies that were sleeping in the backseat when this occurred.

CAR LOST POWER WHILE DRVING AND A SEMI TRUCK ALMOST RAN INTO ME. HAVE TAKEN CAR TO KIA DEALERSHIP AND THROTTLE BODY WAS REPLACED AND WEEK LATER SAME PROBLEM EXIST. I HAVE TAKEN THE CAR THERE 3 TIMES FOR THE SAME PROBLEM HAVEN'T HAD THE CAR 3 MONTHS HAVE HAD THIS PROBLEM SINCE I PURCHASED THE CAR.

WHILE DRIVING ON THE INTERSTATE HIGHWAY FOR A DURATION OF 1 TO 3 HOURS THE "COLLISION AVOIDANCE SYSTEM" FAULTS OUT, LIGHTS A WARNING ON THE DASH AND TOTALLY STOPS FUNCTIONING. THE TEXT WARNING GOES AWAY AFTER A FEW SECONDS AND A TRIANGULAR WARNING LIGHT STAYS ON. THE SYSTEM REMAINS INOPERABLE FOR THE BALANCE OF THE TRIP. OVERNIGHT SOMETIMES THE SYSTEM APPEARS TO RESET AND EVERYTHING RETURNS TO NORMAL AND THE SYSTEM AGAIN WORKS FOR 1 - 3 HOURS THEN THE CYCLE REPEATS ITSELF. WE ARE SENIOR CITIZENS AND SPECIFICALLY BOUGHT THIS VEHICLE FOR THIS SAFETY FEATURE. THE FACT THAT IT IS NOT RELIABLE IS A SERIOUS SAFETY CONCERN.

I BEGAN SMELLING BURNT PLASTIC AND MY BATTERY LIGHT CAME ON IN MY DASHBOARD. SHORTLY AFTER, ALL THE WARNING LIGHTS CAME ON IN MY DASHBOARD (ENGINE, ABS, TRACTION CONTROL, ETC). MY VEHICHLE WOUND UP DYING COMPLETELY ON THE SIDE OF THE ROAD. I BROUGHT IT TO THE KIA DEALERSHIP. THEY INFORMED ME THAT ALL OF THE INTERNAL WIRING WAS BURNT BEYOND RECOGNITION. THEY WERE UNABLE TO TELL WHERE THE PROBLEM STARTED OR ENDED. THEY ALSO MENTIONED THAT I WAS FORTUNATE THAT THE VEHICLE DIED WHEN IT DID BECAUSE SOME OF THE BURNT WIRE WAS AN INCH AWAY FROM MY FUEL LINE AND COULD HAVE CAUSED MY VEHICLE TO EXPLODE IF IT WAS RUNNING ANY LONGER. THE END RESULT OF DAMAGES THAT NEEDED TO BE REPAIRED INCLUDE A NEW ALTERNATOR, BATTERY, ENGINE HARNESS, O2 SENSOR TO NAME A FEW. ULTIMATELY THEY CLAIMED WARRANTY DIDN'T COVER AN "ACT OF GOD" SO MY INSURANCE WAS FORCED TO COVER THE COST OF THE DAMAGE.