2016 KIA SORENTO Complaints

View complaints related to 2016 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,160 complaints submitted for the 2016 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 KIA SORENTO
    - Pulaski, MS

    I’ve had my 2016 KIA Sorento for a month. The engine locked up. So, I would like for it to be repaired at no cost to me since it was within the 30 period of purchase. I need to know what to do at this point. My car is at the dealership where I bought it from. Thank you for a speedy response.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Redwood City, CA

    Paint delamination happening to my Kia Sorento, paint is peeling exposing primer

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Winder, GA

    The contact owns a 2016 Kia Sorento. The contact stated while driving 25 MPH, the vehicle stalled. The contact was able to push the vehicle off the roadway. There were no warning lights illuminated. The vehicle was towed to the residence. The contact called the local dealer and was informed that the vehicle needed to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle needed to be diagnosed. The approximate failure mileage was 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 KIA SORENTO
    - Goddard, KS

    Last year before my 100,000 mile warranty was up, my vehicles engine light and oil light came on. This was following an oil change which was approximately 3000 in. I checked the oil to find out there was no oil. After adding oil, I took it to the Kia dealership and was told the place who changed the oil didn’t tighten my oil filter which was not true because there was no oil on the garage floor where it was parked. They then proceeded to tell me this engine uses a quart of oil every 1000 miles. Fast forward, to last week, I was driving on the highway when my car all the sudden had high RPM but wouldn’t accelerate. The vehicle started stalling and died. I pulled over and again tried to start the car which it died again. The oil level was fine. I took it to a mechanic to find out the engine had 3 cylinders misfiring due to not getting the compression needed resulting in the engine failing. The oil consumption resulted in needing a new engine and now outside of warranty.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Groveport, OH

    My 2016 Sorento LX is consuming 3quarts of oil in 1000 miles, I have asked the dealership and mentioned this to them and now after warranty is over they finally did oil consumption test and my car needs a new engine, I was told it could blow up at anytime, I have all maintenance papers and was told I would have to pay $7,000 to replace engine

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Cookeville , TN

    My car started jumping while driving we had put oil in my car 3 weeks prior. It also smelt like my car was burning while the heat was on I had 2 babies in the back seat and I was scared to death. I haven’t received anything in the mail about any recalls what so ever. I had to hear by a family friend the day of the incident that he thinks they’re recalls on my call so I looked it up. My car is currently not working now and I have work and doctors appointments for babies I got to Kia tomorrow they’re saying I don’t have any recalls on my car and I looked it up on here and I do. I’m pretty sure they’re just not wanting to pay for it. They said if I have a warranty they could do. I just don’t know what to do I have no car and I ave 2 children I can’t afford to not have a vehicle.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Wichita, KS

    Issues with headlights turning off while I'm driving in the dark. Sometimes happens when I use turn signal other times just driving on a straight road in the dark country. Also transmission slips every so often but enough that passengers notice and want to know what is happening. Now car can not be shifted out of park even with foot on brake and steering will lock up and key can't be turned. Of course dealer says would cost over 1k to check it all out and even with 2 warranties nothing is covered. Please advise me what to do next. Lights have been doing this for at least 4 years. Can't remember on the trans issue for sure. Steering locking up about a year and just recently can't shift.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Gurabo, PR

    A lot of oil in the floor. Oil Pressure Sensor Fail Lock of all doors are crazy (lock and unlock so many times)

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Morristown, TN

    Engine light come on and had someone to check it and they said recall on motor car has been using a lot of oil I put in one quart every two weeks the car is stalling and missing also

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Ramonas, CA

    due to low oil pressure the timing chain failed causing immediate loss of power. The call was then rolled off the highway at idle speed creating a hazard while this was being done. There were no warning lamps prior to incident. This was inspected by the dealer "Team KIA El Cajon".

    Source: NHTSA WEB SITE