2019 KIA SORENTO Complaints

TRANSMISSION HESITATES FROM A STOP AND DURING ACCELERATION AT LOW SPEEDS. CANNOT SEEM TO MAINTAIN CONSISTENT SPEED AND ACCELERATION. DANGEROUS PULLING INTO TRAFFIC WITH A HESITATION. TRANSMISSION FEELS SKITTISH AS IF IT IS JUMPING BETWEEN GEARS UNTIL YOU ARE UP TO SPEED AROUND 50 MILES PER HOUR.

CARPETING. GAP IN THE CARPETING AT THE THIRD ROW. THE SEPARATION OF THE CARPET WAS NOT SOMETHING WE KNEW ABOUT BECAUSE IT WAS HIDDEN BY DEALER PREP. IT WAS DISCOVERED THE FIRST TIME WE USED THE 3RD ROW FOR OUR GRAND CHILDREN AND WERE ALSO INSTALLING BETTER FLOOR MATS.

ON 3 SEPARATE OCCASIONS (2 OF WHICH OCCURRED 3/1/20). AFTER STOPPING MY VEHICLE, I LOST ALL ELECTRICAL POWER WHEN I ATTEMPTED TO RESTART. NO DISPLAYS, NO LIGHTS AND OF COURSE THE VEHICLE WOULDN'T START. AFTER EXITING AND ENTERING THE VEHICLE MULTIPLE TIMES EVERYTHING COMES BACK ON. THE BATTERY AND ALTERNATOR TEST FINE AND THE KEYFOB BATTERY IS GOOD, THE VEHICLE WAS NOT IN MOTION WHEN THE INCIDENTS OCCURRED.

TL* THE CONTACT OWNS A 2019 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT 45MPH, AUTO LANE CORRECTION WARNING LIGHT ILLUMINATED. THE CONTACT LOST CONTROL OF THE STEERING SOMEHOW MANAGED TO GAIN CONTROL WHICH WAS DIFFICULT TO STEER THE WHEEL AND VEER TO THE SHOULDER OF THE ROAD. THE CONTACT THEN TURN THE VEHICLE OFF AND BACK ON AND DROVE AT LOW SPEED TO THE RESIDENCE. ROADSIDE ASSISTANCE WAS CONTACTED AND TOWED THE VEHICLE TO GREENWAY KIA OF HICKORY HOLLOW 5406 TARGET DR, ANTIOCH, TN 37013 (615) 731-0099 WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 10,200. B

DAYS PREVIOUS TO EVENT WAS GETTING WARNING ALERTS ON DIFFERENT PROBLEMS. CALLED DEALERSHIP WHEN WARNING ALERTS CONTINUED HAPPENING. ON DAY OF EVENT WAS DRIVING ON MAJOR ROUTE, WHEN POWER STEERING BECAME DIFFICULT AS I PULLED OVER THE ENTIRE CAR SHUT DOWN. NO LIGHTS, NO BRAKING, NO HAZARD LIGHTS TO ENGAGE ALL SYSTEMS DOWN.

FRIDAY ON AN OPEN STREET (NO BRIDGE OR ANY OTHER EXTERNAL FORCE KNOWN) MY SUNROOF BASICALLY IMPLODED COVERING MY PASSENGER DRIVER AND MYSELF IN 1000 OF GLASS PIECES. I WAS LUCKY THERE WERE NO SUBSEQUENT INJURIES SINCE I SLOWED DOWN AND HIT THE BREAK AND NOONE CRASHED INTO MY CAR

TL* THE CONTACT OWNS A 2019 KIA SORENTO. THE CONTACT TOOK THE VEHICLE TO ATLANTA WEST KIA (1301 THORNTON RD, LITHIA SPRINGS, GA 30122) BECAUSE THE CHECK ENGINE WARNING INDICATOR WAS ILLUMINATED. THE DEALER DETERMINED THAT THE KNOCK SENSOR NEEDED TO BE REPLACED AND ORDERED THE PART. WHEN THE CONTACT RETURNED FOR THE VEHICLE, SHE WAS INFORMED THAT THE WIRING HARNESS TO THE ENGINE NEEDED TO BE REPLACED DUE TO RODENT DAMAGE BECAUSE THE INSULATION WAS SOY BEAN BASED. THE REPAIRS WERE NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,166.

THE VEHICLE WILL UNEXPECTEDLY SURGE WHEN THE ACCELERATOR IS APPLIED, ESPECIALLY FROM STOPPED AND AT LOW SPEEDS. THIS UNINTENDED AND ABRUPT IS A SAFETY HAZARD AS THERE IS THE ONGOING POSSIBILITY OF CRASHING INTO ANOTHER VEHICLE OR OBSTRUCTION.

WHILE DRIVING ON HIGHWAY, RADIO ON AND ONLY CONNECTED VIA BLUETOOTH. THE RADIO SCREEN WAS FLICKERING AND THEN SHUT DOWN AS IF I MANUALLY TURNED OFF . AS THIS HAPPENED THE DASHBOARD LIGHTS AND MY HEADLIGHTS SHUT OFF. I HAD TO SAFELY PULL OVER AND BY THE TIME THAT I DID, I COULDN'T RECORD IT FOR EVIDENCE AS IT REBOOTED ITSELF. I CALLED RIGHT AWAY AND HAD TO WAIT 2 DAYS FOR APPT. THIS IS THE 3RD TIME AND RICK CASE KIA IN SUNRISE FL KEEPS GIVING ME THE RUN AROUND. MY BATTERY AND ALTERNATOR IS FINE. I HONESTLY THINK THEY STOP CARING AND JUST GIVE ME EXCUSES AND TELL ME THEY HAVE TO WAIT FOR MFG DECISION ON MY ISSUE. MY ISSUE SEEMS TO HAPPEN WHEN I AM DRIVING AND CANNOT BE ON MY PHONE RECORDING AS THEY WANT SOME KIND OF VIDEO AS PROOF . SO DISGUSTED WITH THEIR SERVICE AND WISHED I WOULDNT HAVE GONE WITH A KIA.

TL* THE CONTACT OWNS A 2019 KIA SORENTO. WHILE DRIVING ON THE HIGHWAY, THE BLIND SPOT COLLISION SYSTEM SENSOR ILLUMINATED. THE VEHICLE THEN JERKED AND STOPPED IN THE MIDDLE OF THE ROAD WITH NO OTHER VEHICLES IN PROXIMITY. MIAMI LAKES KIA (16600 NW 57TH AVE, MIAMI LAKES, FL 33014, (305) 820-3803) DIAGNOSED A FAILURE WITH THE COMPUTER SYSTEM. THIS WAS THE SECOND TIME THE FAILURE OCCURED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE CONTACT WAS AWAITING A NEW DIAGNOSIS. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS PURCHASED TWO MONTHS AGO. THE FAILURE MILEAGE WAS 70.