2016 KIA SORENTO Complaints

The contact owns a 2016 Kia Sorento. The contact stated that on several occasions while driving at various speeds, the headlamps became inoperable. The contact stated that the light switch was jiggled, and the lamps illuminated. The vehicle was taken to a dealer however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 152,000.

I noticed one day when filling up my wiper fluid that the engine was just slightly below the coolant low level. I topped off the coolant and tried to see if there was any leaks under the car. I couldn't see any. I started the vehicle and noticed there was bubbling in the coolant reservoir.I called my local mechanic and scheduled an appointment to bring the car in. The car wasn't driven until the day it was going in to be looked at. When driving the car in it started rough and slugish but then went back to normal. I drove it to my mechanics and on the way the car started running very rough engine shaking and the check engine light started flashing. I was only a few blocks away from the shop so I coasted in. They took the car in said it had a code for a cylinder misfire and started the car saying it was blowing white smoke out of the exhaust. They ran a test on the car and said they didn't want to take anything apart and to tow it to Kia. The car was towed to Kia in Wheat Ridge, CO. Car was inspected and the diagnosis was that the engine had overheated. The block is made of aluminum and so is the head. The headbolts that hold the two pieces together are a different type of metal. This manufacturing defect caused the threads in the aluminum block to strip or pull and loose tension on the head gasket. This allowed coolant to enter into one of the cylinders. Kia is recommending the engine be replaced for $11,910 and change. Car was regularly serviced and drove perfectly fine up until the day it went into the shop. Dealer service dept says this is very common on Kia and Hyundai 3.3L engines. Multiple cases around the same mileage.

Paint for this car has been delaminating and peeling off from regular use of the car. No accidents or scratches caused the paint to begin peeling, it just started on it's own. I am reporting this because I found it was a common issue for Kia owners with a pear white paint.

The engine threw a rod while driving on a flat stretch of US HWY 285. The vehicle is available for further inspection if needed. The engine has 61,300 miles on it. We were forced to stop on a small 2-lane highway and wait for hours for a tow. This was inspected by the dealership and needs to be replaced for the vehicle to be safe to drive again. This is not covered under warranty as I am the second owner with a warranty up to 60,000 miles. No warning lights or messages occurred prior to the rod being thrown.

Vehicle is burning excessive amounts of oil. The check engine light nor low oil light has came on and vehicle was (4) quarts low (according to independent mechanic). Was told by KIA dealership that they would not repair unless the engine was completely blown up. I was told to add oil, get more frequent oil changes, trade vehicle, or come up with $8,500. The engine only has 61,000 miles on it and is a 2016 model. This is a widely known issue and KIA needs to admit the failures and fix the problem.

My car has been having high oil consumption. I have taken it to my Kia dealership. They informed me this is a problem with the make and model. They told me this is the beginning of an engine problem that will ultimately cause engine failure affecting connecting rods and bearings. My options are to drive the car until it fails then Kia will replace the engine. I a,so co tacted Kia corporate Customer service a d was told the same thing. I ask her to file a complaint and accelerate it. She said 5hat was. Ot he process. I am 77 year old widow. I'm active and drive my car day a night almost every day. I am usually alone. The solutions are not acceptable. There is a danger for me getting suddenly stranded alone at my age. I think the engine should be replaced now. Can you help me with this? Thank you

In November last year, my car caught fire while I was driving on a highway at a rate of about 70 mph. Some good Samaritans flagged me down and I was able to pull off the road and escape injury. My car was a total loss as were the contents of it. The fire department tapped out the fire. Kia admitted responsibility saying it was a manufacturing defect (I have the email conversation saved) but only wanted to pay my insurance company back and refund me my deductible. Kia would not pay for my lost iPhone and belongings because they said they could only do so if I provided a receipts for those items. Who has a receipt for everything in their car? I didn't claim to loss a Rolex or anything crazy. I refused the offer and am out for the loss of my car, deductible and its contents (though insurance cut me a check for the blue book value of my car minus the deductible). Kia is the worst.

Car started making a knocking noise and before I could pull over the car shut off. Told now engine needs to be replaced. Kia could not look at it until November 1st and will not give us a car to use. We only have this car as a mode of transportation.

car has been burning oil, I'm filling it every other week and i barely drive it (less than 30 miles a week). Was driving to the dealer to have it looked at and it failed - I suddenly could not accelerate on a busy highway over 3mph! No warning lights came on at all and it is not throwing any codes. I was almost rear ended. One Kia dealership told me "just keep topping off the oil and drive it till it fails" That seems like an unsafe solution. Will Kia be responsible if I get into a collision if my car suddenly fails?

Excessive oil consumption, concerned about engine seizing while driving due to this.