2014 KIA SORENTO Complaints

View complaints related to 2014 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 910 complaints submitted for the 2014 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 KIA SORENTO
    - dadeville, AL

    The lighting (headlights) on low beam are very poor. We live in a rural area and the lighting supplied by the headlights is very poor, making it hard to see items in the road and curves. Turning a corner and staying on the road can be problematic. The lighting forces driver to drive with high beams on to attain minimally sufficient lighting. The bulbs have been replaced with no increase in forward visibility. I should have reported this earlier, but now I feel unsafe in this vehicle at night and we drive it less. These are projector style and they do not go very far in front of the car. A quick check on the web, of Kia Forums show that this is a common complaint, some have the bulbs going out regularly. The Kia forums also mention changing the bulbs to non DOT approved items and other modifications.

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - San Antonio, TX

    the low beam headlights are so dim it is a safety concern. new bulbs do not help!

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - Hixson , TN

    The white pearl paint is rapidly chipping off from the roof above the drivers seat. This is a very common and know issue on all Kia Sorento's beginning in 2011 into the latest models with White Pearl paint. There are multiple forum postings and Facebook groups discussing this issue. Separately, all steering wheel control buttons have stopped working (volume, radio tuner, cruise control, etc.). Before the controls completely went out the cruise control was extremely dangerous to use and would speed up on continuously on its own without driver input. Pressing the deceleration button would also make it accelerate if cruise control was set.

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - Philadelphia, PA

    When starting up the vehicle it has a cold start & the cold start can last longer then the vehicle warming up. You can hear the engine components inside while it’s warming up. After staring it up it seems like there is no oil in the vehicle, which it eats oil up which is uncommon

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - Tampa, FL

    I own a 2014 Kia Sorento LX and a short time ago, on a drive from NC to FL, the headlights started to fail. One day it was the low beam on the driver side and then it was the high beam on the passenger side. It varied and was random. I would have the bulbs replaced or replace them myself. After time, the "eyelash" went out on one side as well. One evening, driving home, all of the headlights went out and I drove the remaining distance with my hazards on. When I pulled into the driveway, some of the lights came back on. After this, I took it to the dealer and they it was a short and it would cost +/- $2,500 to replace the assembly on both sides. Since then, I have had 3rd parties look over the vehicle and it was always the same answer, "we have no idea of what causes this." The lights have only totally went off 2 or 3 times after the initial time. I have been replacing bulbs on a regular basis and the road does not "light up" without the high beams on, even immediately after changing the bulbs. I have even changed a bulb twice in one day.

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - Utica, NY

    At first, I thought it was due to normal wear on the vehicle. And would need a touch of paint job. I started seeing other vehicle with the same areas of paint issues on the road as mines. 2014 Kia Sorento LX - Pearl White paint peeling around windshield and off hood. Bubbles started forming form under paint and paint blisters and peels away quickly in large chunks from vehicle. Went to dealership and they told me paint is only under warranty for 36k miles, but after seeing all the complaints online with white Sorento, I realized there is a problem with KIA paint. However, they suggested calling Kia directly. When calling them they have no recall for this paint issue that has been caused by a defect in the paint that for some reason happens after their 36k miles warranty.

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - DOWNERS GROVE, IL

    The contact owns a 2014 Kia Sorento. The contact stated that while operating the vehicle, a knocking noise was present coming from the engine and the engine experienced excessive oil consumption. The local dealer and manufacturer were notified of the failure and an oil consumption test was performed but no failure was identified. The failure mileage was 45,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 KIA SORENTO
    - Janesville, WI

    The contact owns a 2014 Kia Sorento. The contact stated that while driving at 30 MPH, there was an abnormal fuel odor detected coming from the vents. The contact pulled over and inspected under the hood of the vehicle and saw that there was a leak coming from the high-pressure fuel pump. The vehicle was taken to the dealer and diagnosed that there was a leak coming from the damaged high-pressure fuel line. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The contact had an engine replacement under warranty in May 2021. The contact related the failure to NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine). The failure mileage was 60,800.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 KIA SORENTO
    - Linwood, NJ

    Engine seized on the PA turnpike leaving my daughter stranded. Dealer repair costs 19k to replace an engine. Apparently there is a defect that causes a bearing to fail causing major engine damage. There apparently was a class action lawsuit that was settled for the r act problem that I have but just not for my motor. My motor was last serviced by a Kia dealer.

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - Bangor, ME

    Car ran out of oil within 4,000 of oil change upon purchasing car. No indicator light came on ever for low or no oil. It cut off at 70 mph on highway. I got on shoulder, turned key off then restarted. Upon doing so every time the car gets to rpm level for gear shift it starts knocking. So if the cars engine is knocking the knock sensor should through service engine light which it did not. I have a) the dealer who rode with me to show him and it started to knock and shut off with him in the car with no check engine light on. Got back to their repair shop to which both mechanics witnessed the engine knocking with no check engine lights (MIL. Malfunction indicator light. Failure)

    Source: NHTSA WEB SITE