2011 KIA SORENTO Complaints

View complaints related to 2011 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,440 complaints submitted for the 2011 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 KIA SORENTO
    - Clarksville, TN

    I was approaching a stoplight, applying my brakes ahead of time, got down around 45 mph and then the brakes locked up suddenly and took me across the road into a guardrail. Thankfully no other car was involved. The speed limit is 55 mph on that road and I was still a ways away from the stoplight. I was never notified of the recalls on the vehicle.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - Charlotte, NC

    The contact owns a 2011 Kia Sorento. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, and unknown recall repairs were performed; however, the failure persisted. The contact stated while driving approximately 35 MPH and pulling into a gas station, the vehicle stalled and rolled next to a gas station pump. The check engine warning light was illuminated. The vehicle failed to restart and was towed to Firestone, where an unknown diagnosis was provided. The vehicle was then towed to the dealer, where it was diagnosed and determined that the long block, the head gasket, and the bolts needed to be replaced. Additionally, the dealer informed the contact that the brake fluid needed to be flushed and refilled. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 230,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 KIA SORENTO
    - Seattle, WA

    My car has been in the Kia shop for engine. We just stopped on the freeway and for the module recall and my safety bag is just constantly on since I’ve gotten it and now I’m noticing electrical issues that shouldn’t be someone told me. Hey you need to file a complaint because your car can catch on fire And I don’t know what else to do but to do a paper trail just in case but it’s been recalls after recalls

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - Lakeland, FL

    My headlights are not working properly. This is an ongoing issue with Kia model vehicles- check online forums

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - Keokuk, IA

    Engine light flashes fast then Kia will slow down to about 30 mph when going up a hill, I've make claims on this Kia for the fire loss, transmission, brakes and now it won't run unless I pay $85 to have the sensor reset which lasts a short time and the light starts flashing again. Was told it doesn't qualify for a new engine because the mileage is over 150,000.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - Keokuk, IA

    Rear brakes failed, had to replace them. This is the 3rd repair not covered by Kia.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - Keokuk, IA

    Transmission, shocks and struts had to be replaced. Kia was having a hard bump knock when it changed gears driving down the highway, we had it looked at several times by the Kia dealer and they couldn't find anything wrong. Eventually had to replace the parts above.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - Keokuk, IA

    Engine fire, extinguished by the fire dept. Car was parked at the time. Dealer informed us that the fire recall was completed on 10-29-2021 and now we are over the 150,000 mileage warranty so no repair can be done by Kia. I will submit 2 more claims for transmission and brakes for the same Kia.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - Clairton, PA

    Kia states that they do not have the parts for the current recall. Not sure if this has anything to do with any recalls but my check engine light went on in 2023, after paying for diagnostic testing, the mechanic cannot find any emissions leak. And after spark plugs were changed in Feb 2024, the light went off. Then Nov 2024, the light went back on again. Although there is a code stating there is an emissions leak again. I am scared to drive the car without knowing what is wrong. Is the part available for the current recall?

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - Pittsburg, KS

    The contact owns a 2011 Kia Sorento. The contact stated that there was a knocking sound coming from the engine compartment. While driving at various speeds, the vehicle jerked with the transmission slipping gear with an engine misfire. The check engine warning light was illuminated. The vehicle was taken to Auto Zone and a code for the knock sensor failure was retrieved. The vehicle was not repaired. The contact had replaced the spark plugs on the vehicle. While driving 65 MPH, the vehicle went into LIMP Mode. The contact restarted the vehicle and continued driving. The vehicle was taken to the dealer who confirmed that the knock sensor had failed. The dealer related the failure to the NHTSA Campaign Number: 23V877000 (Engine); however, the VIN was not included. The dealer cleared the code, but the vehicle was not repaired. The vehicle was taken to a different certified mechanic who confirmed the diagnostic result and cleared the code. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 135,750.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE